• Develop account penetration strategies for key target accounts and provide management with quarterly reports of progress • In partnership with Sales, develop & maintain relationships with all key buying influences in each account, including clinical, administrative, and C-suite • Develop & maintain comprehensive knowledge of each account’s current & long-term challenges & goals, keeping management and colleagues in Sales informed of all key opportunities, including changes in plans, objectives, and key buying influences. • Confirm that the technologies & software licensing quoted by sales address all customer objectives. • Develop Scopes of Work (SOWs) that detail the deployment of Professional Services to meet customers’ goals, including timelines. • Work with Sales to quote Professional Services & Clinical Services & actively drive opportunities to close.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description About the Role ServiceNow is seeking a CRM Architect Director with deep telecommunications industry expertise to join our Customer & Industry Workflows Expert Services team. This role is designed for a seasoned CRM architect who brings both the technical depth to lead complex ServiceNow implementations and the industry fluency to speak credibly about telco-specific business challenges, operational models, and transformation priorities. You do not need prior experience with ServiceNow's telecom product portfolio - we will invest in building that expertise. What matters is that you bring a genuine understanding of how telecommunications companies operate: from network and service management to customer lifecycle, revenue assurance, and the operational complexity unique to carriers, CSPs, and infrastructure providers. This industry knowledge, paired with your CRM architecture skills, will enable you to drive exceptional outcomes for some of the world's most complex telco customers. What You Will Do - Lead ServiceNow CRM implementations for telecommunications customers, applying industry knowledge to accelerate adoption and drive measurable business outcomes - Translate telco-specific business challenges - such as customer churn, order fallout, service assurance, and B2B/B2C complexity - into effective CRM solution designs - Serve as a trusted advisor to telco customers, connecting their operational priorities to ServiceNow platform capabilities - Demonstrate empathy for the customer and genuine passion in helping them succeed in a highly competitive industry - Engage and collaborate with ServiceNow R&D teams on escalated technical issues, including telco-specific product gaps and enhancements - Provide thought leadership to telco sponsors and stakeholders in solving business process and technology problems - Review customer architecture, design processes, and system integrations, with sensitivity to legacy telco environments and OSS/BSS landscapes - Configure solution environments to address customer requirements and business issues - Contribute to pre-sales campaigns by sharing telco-specific implementation strategies and best practices - Mentor field resources on telco industry context and delivery best practices for CRM applications in telecommunications - Collaborate with Product Management to surface telco customer needs and inform the ServiceNow product roadmap - Share industry insights and lessons learned with internal teams and the broader ServiceNow community Qualifications Our ideal candidate: - 10+ years of experience in customer-facing implementation and delivery roles such as Solution Architect, Technical Consultant, or developer - ideally in professional services or consulting - 10+ years in the CRM technology industry - Significant experience working with or within telecommunications companies - including carriers, CSPs, cable/broadband providers, or telco infrastructure firms - Deep understanding of telco business models, customer lifecycle management, and operational challenges (e.g., churn, order management, B2B/enterprise sales, network-driven service delivery) - Familiarity with OSS/BSS architecture and how CRM systems interact with broader telco technology stacks - Comfort learning new technology platforms quickly - prior ServiceNow experience helpful but not required - Ideally ServiceNow CSA and CSM certified, or willingness to certify upon hire - Ability to perform deep architectural advisory work - Excellent verbal and written communication skills, including ability to present to executives, chair workshops, and facilitate complex stakeholder sessions - Highly data-driven with commitment to driving customer engagement toward business outcomes and value realization - Fanatical about customer success and tenacious at driving long-term customer value - Must be able to travel up to 25% annually, when applicable Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Job Summary: Client Servicing Analysts are responsible for delivering top-notch operational support and fostering strong relationships with Clearwater's global clients. They excel in addressing inquiries related to investment and accounting matters, serving as a vital link between clients and internal teams. These analysts play a pivotal role in delivering prompt, precise, and comprehensive responses to client queries, with the ultimate objective of efficiently resolving a substantial number of issues while ensuring that clients become enthusiastic advocates of Clearwater. Responsibilities: - Manage client inquiries & requests on various topics across investment accounting, asset classes and financial markets. - Deliver timely and accurate information regarding Financial Statements & Analytics Reporting. - Complete operational tasks such as account set up, client lockdowns, compliance, reconciliation validation. - Collaborate directly with clients to build valuable relationships and enhance their experience as a Clearwater user. - Validate investment data against available third-party market data sources and show proficiency in proprietary internal tools for reconciling investment transactions. - Effectively navigates through knowledge base and documentation, using internal tools and resources to proactively solve client queries and problems. - Manage workflow based on productivity and quality metrics; organizing your day to prioritize high importance or critical work. - Take on a variety of team and client related, long-term projects that may involve collaboration with other internal teams. - Deal with some of the more complex client queries. - Assist in training, developing, and coaching more junior staff members, and conduct oversight on their work. Required Skills: - Strong understanding of investment accounting, financial statements, amortization, interest income, and other accounting concepts. - Familiarity with the core offering of Accounting, Compliance, Risk, and Performance reports. - Intermediate understanding of fixed income and equity investments; a basic knowledge of alternative security types preferred. - Prior experience in finance and/or accounting. - Strong computer skills, including proficiency in Microsoft Office. - Excellent attention to detail and strong documentation skills. - Outstanding verbal and written communication skills. - Strong organizational and interpersonal skills. - Exceptional problem-solving abilities. Education and Experience: - Bachelor’s degree or higher in Accounting or Financial/Business-related field. - 2+ years of relevant experience.

Title: Workday Integration Engineer Location: USA Full Time Experienced Remote Job Description: Bright Vision Technologies is a forward-thinking software development company dedicated to building innovative solutions that help businesses automate and optimize their operations. We leverage cutting-edge technologies to create scalable, secure, and user-friendly applications. As we continue to grow, we’re looking for a skilled Workday Integration Engineer to join our dynamic team and contribute to our mission of transforming business processes through technology. This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential. Workday Integration Engineer Job Title: Workday Integration Engineer Location: 100% Remote (Continental United States) Position Type: In-house Bright Vision Technologies SOW engagement (no third-party client or vendor) Salary: $100K - $150K / Annum Experience: 5+ years Sponsorship: No new H1B sponsorship available. H1B transfers welcomed for qualified candidates. Employment Type: Full-time, direct W2 with Bright Vision Technologies (no C2C, no 1099, no third-party) Engagement: Long-term, multi-year, aligned to the Bright Vision SOW delivery roadmap Compensation: Competitive base salary commensurate with experience, plus benefits. Employment Terms & Visa Policy This is a 100% remote, full-time, direct W2 position with Bright Vision Technologies. This role is part of Bright Vision Technologies’ in-house Statement of Work (SOW) engagement. The client, end customer, and employer for this position is Bright Vision Technologies — there is no third-party client, vendor, or implementation partner involved. We do not engage in C2C, 1099, or third-party arrangements for this role. BUT STRICTLY NO C2C/1099/3RD PARTY COMPANIES. ALL OUR ROLES ARE W2 AND NO 3RD PARTY BROKERING PLEASE. Candidates must be willing to work directly as a full-time W2 employee of Bright Vision Technologies and contribute to our in-house SOW deliverables. No new H1B sponsorship is available for this role. However, candidates who are currently on a valid H1B visa and require a transfer are welcome to apply. We will support H1B transfers for qualified candidates. For every role, a technical coding assessment is mandatory. Please apply only if you are confident in your technical abilities and hands-on experience. Job Summary We are looking for a Workday Integration Engineer to design, develop, and maintain integrations between Workday and the broader enterprise application landscape. The role focuses on hands-on integration delivery using EIB, Studio, Core Connectors, Cloud Connect, and Workday APIs, with strong attention to reliability, security, and data quality. The ideal candidate has shipped meaningful Workday integrations in production, navigates Workday’s tenant model and security framework with confidence, and writes well-structured Studio integrations that are easy to maintain. In this role you will work closely with cross-functional partners — product, design, engineering, operations, and business stakeholders — to translate ambiguous requirements into well-engineered solutions, and will be expected to raise the bar through code review, design review, and mentorship of more junior engineers. The successful candidate brings strong engineering discipline, a clear communication style, and a track record of shipping meaningful work that holds up well in production. Key Responsibilities - Design and develop Workday integrations using EIB, Workday Studio, Core Connectors, Cloud Connect, and PECI. - Build inbound and outbound integrations connecting Workday with payroll, benefits, IT provisioning, finance, and analytics systems. - Develop XSLT transformations within Workday Studio integrations, applying disciplined templating practices, reusable helper libraries, and careful test coverage to keep complex mappings maintainable. - Implement integrations using Workday REST and SOAP web services where appropriate. - Design error handling, retry, and notification strategies that ensure reliable integration operations. - Develop and maintain integration system users, ISSGs, security configurations, and tenant-level setup for integrations. - Build and maintain calculated fields, custom reports, and report-as-a-service integrations. - Implement Workday business processes and condition rules that support integration logic, ensuring the upstream and downstream sides of each integration agree on routing, approvals, and state transitions. - Participate actively in Workday tenant refresh planning and integration regression testing, ensuring critical integration paths are exercised in lower environments before each tenant move and any drift is caught early. - Collaborate with HR, payroll, IT, and finance stakeholders to translate business needs into integration designs. - Maintain comprehensive, current technical documentation — including architecture diagrams, design decisions, configuration references, runbooks, and operational procedures — so that the system remains supportable, auditable, and easy to onboard new engineers onto over time. - Support production incidents related to integrations and drive durable fixes. - Participate in Workday release planning and regression testing, reviewing upcoming feature changes for impact, scheduling validation cycles, and coordinating with stakeholders so adoption proceeds smoothly. - Stay current with Workday product releases and integration platform evolution. Required Qualifications - Bachelor’s degree in Computer Science, Information Systems, or a related field. - Five or more years of Workday integration development experience. - Deep expertise in EIB, Workday Studio, and Core Connectors. - Strong XSLT skills and experience with Workday Studio orchestrations. - Hands-on experience with Workday REST/SOAP APIs. - Strong understanding of the Workday data model and tenant configuration. - Experience with Workday security model including ISU/ISSG patterns. - Familiarity with calculated fields and custom report design. - Strong troubleshooting and analytical skills. - Excellent communication and stakeholder management skills. Preferred Qualifications - Workday Pro Integrations certification. - Experience with PICOF, PECI, or Cloud Connect for Payroll. - Familiarity with Workday Extend. - Exposure to multi-tenant or multi-region Workday deployments. - Experience integrating Workday with major SaaS platforms (ServiceNow, Salesforce). How to Apply Would you like to know more about this opportunity? We recognize that our people are our strength, and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Bright Vision Technologies is an Equal Opportunity Employer, including Disability/Veterans. Position offered by “No Fee Agency.” Equal Employment Opportunity (EEO) Statement Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall. BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment.