Role Description We are looking for an experienced DevOps and Infrastructure Lead with proven hands-on expertise in cloud infrastructure (AWS), container orchestration (Kubernetes, Docker), CI/CD pipelines, big data environments, and system migrations. The ideal candidate will combine deep technical knowledge with strong communication and leadership skills — someone who can understand complex client requirements, design scalable solutions, lead internal DevOps initiatives, and maintain strong relationships with both internal teams and client technical stakeholders. Key Responsibilities - DevOps Strategy & Implementation - Design, build, and maintain robust cloud infrastructure (primarily AWS) ensuring high availability, security, and scalability. - Oversee containerized environments using Kubernetes and Docker. - Develop and maintain CI/CD pipelines for smooth, automated deployments. - Manage infrastructure as code (IaC) using tools such as Terraform or CloudFormation. - Ensure infrastructure cost optimization and effective resource management. - Lead and execute migration of legacy environments to modern, containerized cloud setups. - Client Engagement & Technical Consultancy - Collaborate directly with clients to understand technical and business requirements. - Translate client needs into infrastructure and DevOps strategies that align with best practices. - Identify potential risks, performance bottlenecks, and scalability issues early on. - Propose tailored solutions and provide expert recommendations on cloud architecture, monitoring, and automation. - Maintain relationships with client technical leaders and participate in roadmap discussions for future scaling. - Team Leadership & Internal Improvements - Lead and mentor DevOps engineers, fostering a culture of automation, reliability, and collaboration. - Conduct interviews and help recruit top DevOps and infrastructure talent. - Define and implement internal DevOps standards, practices, and monitoring strategies. - Work closely with development, QA, and product teams to streamline release and deployment processes. - Continuously assess and improve internal systems and workflows to enhance efficiency and performance. - Monitoring, Security & Reliability - Establish observability, alerting, and incident response processes. - Ensure compliance with security policies and data protection regulations. - Oversee backups, disaster recovery, and high-availability configurations. - Review and optimize existing monitoring and logging systems (Prometheus, Grafana, ELK, etc.). Qualifications - Bachelor’s or Master’s degree in Computer Science, Engineering, or related field. - 6+ years of hands-on DevOps or Infrastructure experience. - Deep knowledge of AWS services (EC2, RDS, S3, EKS, Lambda, CloudWatch, IAM, etc.). - Strong experience with Kubernetes, Docker, and container orchestration. - Proficiency with CI/CD tools (GitLab CI, Jenkins, GitHub Actions, etc.). - Experience with IaC tools (Terraform, CloudFormation, or Ansible). - Familiarity with big data pipelines and data migration strategies. - Strong scripting skills (Bash, Python, etc.) and version control (Git). - Excellent communication, collaboration, and problem-solving skills. Preferred Skills - Experience with Redshift, EMR, or other big data infrastructure tools. - Familiarity with cost optimization, FinOps, and performance tuning. - Knowledge of security standards (ISO 27001, SOC2, GDPR compliance). - Background in cross-cloud or hybrid deployments (AWS, GCP, Azure). Benefits - Competitive salary and performance-based bonuses. - Opportunity to shape infrastructure strategy and lead a high-performing DevOps team. - Collaborative and innovative environment with strong cross-team communication. - Continuous learning and career development opportunities.

Role Description As an experienced System Administrator responsible for managing, securing, and optimizing enterprise Linux environments (primarily RHEL), ensuring high availability, performance, and compliance. Supports DevOps teams by enabling automation, CI/CD integration, and standardized infrastructure practices. - System administration - Troubleshooting - Security hardening - Identity integration (AD, LDAP, Kerberos) - Storage and network management - Container/platform support (Docker, Artifactory) - Drives automation through scripting - Maintains monitoring and observability standards - Supports hybrid infrastructure (on-prem and cloud) - Provides technical leadership - Contributes to enterprise standards (gold images, security baselines) - Collaborates across engineering, security, and operations teams - Delivers scalable and reliable infrastructure solutions Qualifications - Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent practical experience - 7+ years of hands-on experience administering enterprise Linux environments, preferably Red Hat Enterprise Linux (RHEL) - Strong expertise in Linux system administration, troubleshooting, performance tuning, and lifecycle management - Experience supporting and enabling DevOps teams in enterprise environments - Solid understanding of Linux authentication and identity services, including Active Directory integration, Kerberos, LDAP, SSSD, and PAM - Strong working knowledge of SELinux administration, security hardening, and Linux security best practices - Experience with enterprise storage technologies, including NFS, multipathing, and storage connectivity troubleshooting - Experience managing SSL/TLS certificates, certificate renewals, and secure communications across Linux-based platforms - Hands-on experience with container technologies such as Docker - Experience with artifact repository platforms such as Artifactory - Strong scripting and automation skills using Bash, PowerShell, Python, or similar technologies - Experience with enterprise monitoring, logging, and observability platforms - Solid understanding of networking fundamentals, including DNS, TCP/IP, routing, firewalls, load balancing, and VPN technologies - Experience working with virtualization platforms such as VMware vSphere - Experience supporting CI/CD platforms such as CI/CD, Azure DevOps, or GitHub Actions - Strong analytical, troubleshooting, and problem-solving skills - Excellent communication skills with the ability to collaborate across infrastructure, development, security, and operations teams Requirements - Experience designing and maintaining Linux golden images and standardized server deployment processes - Experience developing Linux security baselines, hardening standards, and compliance controls - Experience creating automation frameworks for Linux provisioning, patching, configuration management, and operational tasks - Experience building and maintaining enterprise monitoring standards and operational documentation - Familiarity with hybrid infrastructure environments including on-premises and cloud platforms - Experience mentoring engineers and providing technical leadership within Linux and DevOps-focused teams - Knowledge of Microsoft Azure infrastructure and services - Experience supporting large-scale enterprise VMware and Linux environments - Knowledge of SQL server Administration Benefits - Inclusive workplace - Equal employment opportunity (EEO) and affirmative action employer - Celebration of individuality - Encouragement of growth - Prioritization of well-being

Role Description Welcome to the Cloud DevOps Core (CDC) team at LivePerson! We are a team of DevOps engineers located across Poland and Germany, supporting our global infrastructure and development teams. We are seeking a hands-on Senior DevOps Engineer to join our growing team in Sofia, Bulgaria. In this role, you will own and evolve our GKE-based platform infrastructure, ensuring reliability, scalability, security, and compliance across LivePerson's cloud environments. You will work closely with platform and application teams to improve how infrastructure is operated, observed, and optimized. You’ll thrive here if you: - Take ownership, learn from mistakes, and deliver with excellence. - Collaborate with integrity and uplift your teammates. - Build partnerships that move our technology forward. - Use data to guide decisions and foster continuous improvement. - Are already using AI and LLM tools in your day-to-day work, not as a novelty, but to actually get infrastructure problems solved faster. Qualifications - 5+ years in DevOps, Cloud, or SRE roles. - Strong hands-on experience with GCP — including GKE, IAM, VPC networking, GKE Fleet, Workload Identity Federation, and GCP Secret Manager. - Proficiency in Terraform for infrastructure as code across complex, multi-environment setups. - Solid Kubernetes experience — cluster operations, node pools, RBAC, network policies, and troubleshooting. - Experience with GitOps principles and FluxCD (or equivalent tools like ArgoCD) in production. - Hands-on experience with Istio or another service mesh — traffic management, mTLS, and observability. - Experience with HashiCorp Vault for secrets management and access policy enforcement. - Experience with OPA Gatekeeper, External Secrets Operator (ESO) for Kubernetes secret synchronization. - Strong scripting skills in Bash and/or Python. - Experience with monitoring and logging tools — Prometheus, Grafana, and log aggregation pipelines. - Demonstrated use of AI or LLM tools to improve infrastructure work — for example, using AI to assist with Vault policy generation, Kubernetes troubleshooting, Cilium network policy design, or workload optimization. Requirements - Experience with ScaleOps or similar resource optimization platforms. - Experience with Cilium or other eBPF-based Kubernetes CNI tools. - Experience with Flagger for progressive delivery and automated canary rollbacks. - Experience with KEDA for event-driven autoscaling. - Familiarity with SOPS and KMS for secret encryption in GitOps workflows. Benefits - Health: medical, dental, and vision. - Development: Native AI learning. - Time away: 28 vacation days. - Development: Generous tuition reimbursement and access to internal professional development resources. - Additional: Food Vouchers. - Multisport card. - MacBook device.

• Design and Implement Infrastructure as Code (IaC): Utilize Terraform to automate and manage infrastructure across Azure and Cloudflare, ensuring consistent and scalable deployments. • Database Management: Oversee PostgreSQL DB operations and automate DB-related tasks to streamline database management. • Message Queue Configuration: Deploy and configure message queues to facilitate efficient data processing and communication between services. • CI/CD Pipeline Management: Develop and maintain CI/CD pipelines using GitHub Actions, automating the software delivery process to improve deployment efficiency. • Infra Security and Management: Ensure security across the infrastructure, enforcing RBAC practices and applying best practices for compliance and security within the DevOps lifecycle. • Monitor, Optimize, and Ensure Observability of System Performance: Implement and maintain monitoring and observability solutions to track and optimize system performance, identify bottlenecks, and maintain system health. • Troubleshoot and Resolve Infrastructure Issues: Quickly diagnose and resolve any infrastructure-related issues, ensuring minimum disruption to our services.