Keeping insurance human
Regional Underwriting Director
Location
Arizona + 3 moreAll locations: Arizona | California | Nevada | New Mexico
Posted
4 days ago
Salary
$121.3K - $191.7K / year
Seniority
Lead
Job Description
Regional Underwriting Director
EMC Insurance Companies
• Leads and directs the regional underwriting process • Enforces guidelines and procedures established by Corporate Office Underwriting • Develops and enforces underwriting guidelines and procedures specific to their region • Models smart and effective underwriting practices for individual accounts, all lines of business, and different classes • Sets and implements strategies to address challenges to profit and communicates strategies throughout the underwriting department • Answers questions, shares recommendations for complex situations, such as difficult accounts, communication strategies or problematic agency relationships and explains the rationale for recommendations • Monitors business results to ensure that underwriters operate within authority limits, guidelines, and region service directives while matching price to quality across the book of business and meeting rate goals • Serves as the subject matter expert for the region and makes final decisions on complex or high-risk accounts • Reviews updates received from Corporate Office Underwriting and communicates changes to team • Oversees and directs the underwriting department team, focusing on both long-term and short-term success • Collaborates with team members to establish performance goals and monitors status, conducts reviews, and provides coaching • Interviews, hires, and recommends salary adjustments for team members • Resolves disciplinary issues, reviews results, action plans, and progress • Organizes and plans educational opportunities for the underwriting team, including presenting out on results of trainings • Develops team expertise and completes succession planning, including identifying talent and implementing development plans for critical positions • Supports diversity and inclusion initiatives • Fosters an innovative culture, including supporting new ideas and providing guidance on potential changes • Partners closely with the region's Human Resources Business Partner Manager to identify training needs for the department and individuals and ensure that it is delivered • Partners with Underwriting Supervisors oversee workloads and workflow processes to ensure that branch objectives can be met • Directs existing and develops and fosters new agency relationships to grow profitable relationships and rehabilitate unprofitable and low growth relationships • Meets with and educates agents to develop their understanding of on EMC products, underwriting appetite, systems and services to help generate a flow of quality new business opportunities • Delivers effective presentations to existing and potential new agents as well as agent associations to develop and strengthen EMC\u2019s brand in the marketplace and agents impression of EMC • Monitors progress of underwriters\u2019 assigned agents and guides underwriters and agents in achieving annual goals • Seeks feedback from agents and takes action to improve their experience and underwriting responsiveness and grow profitable books of business • Collaborates with Branch Vice President to determine underwriting strategy and practices and establishes short-term and long-term underwriting goals • Participates in the region's 3-year plan, including leading the discussion on underwriting trends and implications on profitability • Analyzes insurance trends in the operating area and industry with respect to general coverages, rates and market conditions in order to help find profitable segments to grow in • Coordinates with other region teams, including claims, marketing, premium audit and risk improvement, to identify and address opportunities for improvement and to drive profitable growth, and offset threats to profit • Performs audits on new business and renewals for compliance with Sarbanes Oxley, letters of authority, and quality and completeness of the underwriting being done in the region • Analyzes company reports and experience data to determine and implement necessary changes in region underwriting policies and practices • Coordinates with underwriters, marketing and region management in the agency management process including planning and agency review meetings • Identifies opportunities and potential barriers within agency relationships • Develops strategies and delegates tasks to team members to address problem agencies and grow profitable business at high-performing agencies
Job Requirements
- Bachelor\u2019s degree, preferably in insurance or business administration or equivalent relevant experience
- Ten years of commercial lines underwriting experience
- Previous supervisory/leadership experience
- CPCU designation or other underwriting-related designation(s) preferred
- Superior knowledge of underwriting and risk analysis
- Exceptional problem-solving skills and the ability to make sound decisions
- Strong computer skills, including knowledge of Microsoft Office and social media
- Ability to oversee multiple projects at one time and make decisions under challenging circumstances
- Excellent ability to translate technical ideas into more general terms for business customers
- Ability to explore new and different processes, services, technologies, and partnerships to enhance EMC\u2019s business
- Superior written and verbal communication skills
- Excellent leadership skills and ability to motivate team
- Excellent ability to effectively communicate products, procedures, business planning and system information
- Exceptional customer service skills
- Ability to speak effectively before groups
Benefits
- Outstanding benefits with life, medical, dental, vision and prescription drug coverage
- Competitive paid time off plan and a full day of volunteer time off annually
- Financial incentives, including a 401(k) plan match, pension plan, OneEMC bonus plan and recognition and anniversary awards
- Professional development and growth opportunities, including tuition reimbursement
- Wellness initiatives to improve team member well-being and reduce health insurance costs
- Flexibility to dress for your day and opportunities for alternative work arrangements
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