We help people confidently plan for their version of a successful financial future.
AVP, Claims Learning & Development
Location
United States
Posted
3 days ago
Salary
$127.5K - $232.3K / year
Seniority
Mid Level
No structured requirement data.
Job Description
AVP, Claims Learning & Development
Lincoln Financial
Role Description We are excited to bring on an AVP, Learning & Development to join our Group Protection Claims & Operations training organization in a remote environment. - Sets and executes the Learning & Development strategy, incorporating emerging trends and partnering with senior leadership to drive enterprise initiatives, change management, and continuous capability building. - Leads the design and delivery of comprehensive training programs, ensuring alignment to business priorities, organizational readiness, and measurable improvements in performance, productivity, and quality. - Establishes and drives performance outcomes, setting priorities, goals, and KPIs while monitoring results and taking action to meet or exceed business objectives. - Builds and leads a high-performing team, including talent acquisition, development, coaching, and succession planning to strengthen organizational capability. - Partners with business leaders and stakeholders to assess learning needs, provide strategic guidance, and ensure effective application of training to on-the-job performance. - Drives operational excellence and innovation, including strategic process improvements, evaluation of training effectiveness, and optimization of resources (including budget oversight) to enhance impact and efficiency. Qualifications - 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's). - 10+ Years experience in training that directly aligns with the specific responsibilities for this position, including 3+ years of managerial, supervisory, and/or demonstrated leadership experience including influencing senior management/critical stakeholders experience. - Demonstrated strong relationship management skills with internal/external clients with proven ability to develop creative and collaborative approaches. - Ability to think critically, analyze information and to evaluate the implications of a course of action or solution. - Demonstrate strong project management leadership skills including critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure and meeting deadlines. - Confident, comfortable communicator with strong written and verbal communication skills. Requirements - Experience leveraging automation and AI tools to support curriculum and process modernization. - Travel Requirements: Up to 30%. Benefits - Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes. - Leadership development and virtual training opportunities. - PTO/parental leave. - Competitive 401K and employee benefits. - Free financial counseling, health coaching and employee assistance program. - Tuition assistance program. - Work arrangements that work for you. - Effective productivity/technology tools and training.
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