• Provide support to the respective client Relocation and Global Mobility teams to provide high quality management and partnership of their respective programs. • Demonstrate knowledge of client specific assignment and relocation policies/programs • Handle relocation, assignments & tax related questions and escalations from client employees, HRBPs, recruiters and other internal stakeholders. • Consulting on the appropriate assignment type, program and specific program provisions to meet the needs of the employees and business while remaining compliant from a tax and immigration standpoint. • Coordinating Tax and Immigration assessments. • Consulting with Hiring Managers/HRBPs on assignment benefits and processes, as well as finding ways to maintain costs. • Prepare cost estimates of the proposed assignment based on the program provisions. • Initiate relevant assignment services with other Client appointed vendors (Tax service provider, immigration vendor, Cartus, etc) and partner with the vendors to ensure a seamless mobility experience. • Maintaining and updating Client assignment database. • Assessing business trips requests. • Assessing and processing short term assignment requests. • Being the first point of contact for all relocation-related queries and escalations that are raised via Client internal ticket system and resolving in a timely manner. • Auditing and ensuring accuracy of relocation package types for eligible candidates. • Preparing exception requests to be reviewed by the client contacts. • Updating Client database to facilitate timely payments of relocation bonuses to relocating employees. • Auditing and submitting monthly Benefits-In-Kind report before payroll cut-off onto ensure relocating employees receive the correct tax-gross ups.

• Guide prospects and customers through the implementation and service strategy process • Recommend the right implementation approach for complex upmarket customers • Create customized implementation plans and recommend services or Solutions Partners • Define resource needs with the customer or partner • Present implementation plans to the customer's Executive team • Influence customer purchase decisions • Build relationships with accredited Solutions Partners

• Recommend the right implementation approach and ongoing services for HubSpot's complex upmarket customers, to lead the customer to long term success with HubSpot • Diagnose customer need based on business objectives and technical requirements • Create customized implementation plans and recommend services and/or Solutions Partners based on customers' unique needs • Work directly with the customer or partner to define resource needs • Establish clear milestones, project plans, and timelines for execution • Present plans to the customer's Executive team • Influence customer purchase decisions by driving urgency and certainty in recommended solutions • Contribute to the growth of the enterprise practice by enhancing alignment between Sales and Services teams, customizing implementation solutions for customers • Build relationships with accredited Solutions Partners to enhance quality of recommendations • Provide advice and recommendations for HubSpot best practices, business process, deployment planning, and change management to HubSpot prospects

• Accompany clients through all project phases and develop and implement new concepts • Advise clients on complex issues by incorporating expertise and current solution options • Contribute to strategic and operational consulting and the selection of various cloud and IT technologies and scenarios • Develop appropriate software and hardware architecture solutions in collaboration with external and internal stakeholders • Actively shape and develop new topic areas and build up know-how