Delivering top-tier calibration services with a relentless focus on quality and speed.
Director of Continuous Improvement
Location
United States
Posted
3 days ago
Salary
0
Seniority
Lead
Job Description
Director of Continuous Improvement
Accredited Labs
• Own the research, design, and deployment of Accredited Labs’ unified operating system - translating best practices from top-performing branches into standardized, scalable standards that work across 32+ locations without sacrificing local market autonomy. • Conduct deep-dive analysis across the branch network to identify key drivers of branch performance and synthesize findings into key levers from lead to invoice. • Design and refine the daily, weekly and monthly operating rhythm for branch managers • Partner with operations leaders to drive organizational change and cultural transformation to embed continuous improvement as a core operating principle • Define success metrics for each operational domain and establish a monitoring framework to track adoption, adherence, and impact across the network. • Create a comprehensive training program and coaching methodologies to create a broad base of continuous improvement. • Partner with the VP of Integration to support onboarding of acquisitions into the Accredited Labs Operating System.
Job Requirements
- Minimum eight years of progressive operations, process improvement, or organizational systems experience - ideally designing and deploying standardized operating systems within multi-location, service-based businesses.
- Demonstrated track record of quantifiable impact through organization-wide transformation initiatives
- Strong analytical foundation - comfortable working in operational data, building hypotheses, and pressure-testing them in the field.
- Experience in calibration services, metrology, or distributed service operations is a significant plus.
- Consulting background (McKinsey, Bain, BCG, or equivalent) or demonstrated experience applying top down prioritization and structured problem-solving.
- Willingness to travel regularly to branch locations - this is a field-driven role, and time on the ground is non-negotiable.
Benefits
- Comprehensive medical coverage to support your well-being
- Preventive and restorative care to keep you smiling
- Coverage for eye exams, glasses, and contacts
- Plan for your future with our retirement savings plan and generous employer match
- Peace of mind with fully covered life insurance
- Enjoy a healthy work-life balance with paid time off
- Celebrate and recharge with paid company holidays
- All necessary tools and technology supplied to help you succeed
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