• Answer incoming calls and respond to client inquiries professionally and efficiently. • Follow up with leads generated through the company website and other marketing channels. • Qualify potential clients and gather all necessary intake information. • Build rapport with prospective clients and effectively communicate company services. • Guide new clients through the onboarding process from initial contact to enrollment. • Maintain accurate records in the CRM and ensure all documentation is completed. • Coordinate with internal teams to ensure a smooth client onboarding experience. • Follow up with prospective clients to maximize conversions and engagement. • Provide exceptional customer service throughout the intake and onboarding journey.

Role Description We are seeking an experienced Intake & Onboarding Specialist with a strong background in client intake, sales, and customer engagement. This role is responsible for handling inbound inquiries, following up on website-generated leads, gathering client information, and guiding new clients through the onboarding process. - Answer incoming calls and respond to client inquiries professionally and efficiently. - Follow up with leads generated through the company website and other marketing channels. - Qualify potential clients and gather all necessary intake information. - Build rapport with prospective clients and effectively communicate company services. - Guide new clients through the onboarding process from initial contact to enrollment. - Maintain accurate records in the CRM and ensure all documentation is completed. - Coordinate with internal teams to ensure a smooth client onboarding experience. - Follow up with prospective clients to maximize conversions and engagement. - Provide exceptional customer service throughout the intake and onboarding journey. Qualifications - Proven experience in senior-level intake, onboarding, or customer-facing roles. - Strong phone presence and excellent communication skills. - Experience handling inbound leads and converting inquiries into clients. - Ability to build trust and establish strong client relationships. - Highly organized with strong attention to detail. - Comfortable managing multiple leads and onboarding processes simultaneously. - Proficient with CRM systems and standard business software. - Self-motivated, proactive, and results-driven. - Comfortable working U.S. hours. Requirements - Remote work from home. Fraud Disclaimer ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.

Role Description The Benefits Specialist supports the administration and delivery of the organization’s employee benefits programs, including: - Medical, dental, vision, and supplemental benefits - Retirement plans - Wellness initiatives This role supports the day-to-day administration of employee benefits programs through: - Employee support - Vendor coordination - Data accuracy - Compliance-related activities The Benefits Specialist serves as a key resource for employees by: - Guiding them through benefit enrollment, changes, and inquiries - Ensuring benefits data integrity and adherence to regulatory requirements This position partners closely with the Benefits Manager and broader HR team on ongoing operations and special projects. - Support the day-to-day administration of employee benefit enrollments and changes - Provide responsive, high-quality support and guidance to current and former employees - Review and communicate benefit enrollment changes with Payroll - Maintain and distribute benefit-related tracking reports and templates - Partner with Payroll and HRIS teams to troubleshoot and resolve data issues - Process and maintain Qualified Medical Child Support Orders (QMCSOs) - Perform regular audits of benefit data and invoices - Coordinate timely payment of benefit invoices with Finance - Support HSA funding activities - Assist Benefits Manager with open enrollment activities - Support benefit communications by assisting in the development of educational materials - Ensure timely delivery of required benefit notices - Partner with the HR team to support health and welfare benefit initiatives - Ensure COBRA enrollments, terminations, and notices are processed accurately Qualifications - Actual Work/Life Balance - Competitive Pay - Benefits Package including Medical, Dental, and Vision insurance - Paid Time Off - 401k plan with employer match and 100% vesting after 90 days of employment - A culture with an emphasis on appreciating and valuing the team member - The opportunity to be part of a rapidly growing national company, with possible position upgrades Benefits - Actual Work/Life Balance - Competitive Pay - Benefits Package including Medical, Dental, and Vision insurance - Paid Time Off - 401k plan with employer match and 100% vesting after 90 days of employment - A culture with an emphasis on appreciating and valuing the team member - The opportunity to be part of a rapidly growing national company, with possible position upgrades Company Description At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients. This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice.

Role Description TYLin is seeking a North America Senior Benefits Specialist to join us on a 12-Month Contract to assist with the strategy, design, and administration of employee benefits programs across the U.S. and Canada. This role is instrumental in supporting the company’s growth strategy through mergers and acquisitions, ensuring effective due diligence and seamless integration of benefits programs. The ideal candidate combines deep regional benefits expertise with hands-on M&A experience in a fast-paced, project-based environment. Responsibilities - Benefits Strategy & Administration (U.S. & Canada): - Implement and manage health, welfare, retirement, and wellness programs across North America. - Ensure programs are competitive, compliant, and aligned with TYLin’s workforce and business strategy. - Partner with HR Business Partners and leadership to support a diverse employee population (engineering, design, and corporate functions). - Monitor plan performance, utilization, and cost trends; recommend improvements based on data and market benchmarks. - Compliance & Governance: - Ensure compliance with U.S. and Canadian regulations (e.g., ERISA, ACA, COBRA, HIPAA, IRS/CRA requirements, and applicable provincial regulations). - Maintain plan documentation, policies, and audit readiness. - Monitor legislative changes and assess impact on benefits programs. - Vendor & Broker Management: - Support relationships with brokers, carriers, TPAs, and consultants. - Lead RFPs, contract negotiations, and vendor performance management if needed. - Drive cost efficiency while maintaining high-quality service delivery. - Employee Experience & Communication: - Develop and deliver clear, effective benefits communications and education materials. - Support open enrollment and ongoing employee engagement initiatives. - Partner with HR teams to ensure consistent messaging, especially during acquisitions and organizational changes. Qualifications - Bachelor’s degree in Human Resources, Business Administration, or related field. - 3+ years of experience in benefits or total rewards within North America. - Strong knowledge of U.S. and Canadian benefits practices and regulatory environments. - Experience in a professional services, engineering, or consulting organization preferred. - Demonstrated experience leading benefits due diligence and post-acquisition integration, including plan evaluation, risk assessment, and harmonization of programs. Skills & Competencies - Strong analytical and financial acumen (cost modeling, budgeting, risk assessment). - Project management experience managing complex, multi-entity integrations. - Excellent stakeholder management and communication skills. - Ability to operate effectively in a growth-oriented, acquisition-driven environment. - Detail-oriented with a strategic mindset. Preferred Qualifications - CEBS, CBP, or similar certification. - Experience with Workday or comparable HRIS platforms. - Familiarity with cross-border (U.S./Canada) benefits coordination. Benefits - Comprehensive total rewards package including extensive medical, disability and life insurance coverage. - Continuing education benefits. - Paid time off. - Employee assistance program. - Retirement savings plan with company matching contributions. Additional Information TYLin is committed to pay equity. As part of that commitment, we have provided the base compensation range of $90,000-$110,000 for this position and local market. TYLin is proud to offer exciting career development opportunities coupled with a comprehensive total rewards package. TYLin is committed to employment equity and providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for a disability during any stage of the recruitment process, please notify Human Resources at hr-careers@gi.dargroup.com. The company and its employees are required to comply with all local health authority, legal or lawful client requirements. #LI-Remote TYLin is an equal opportunity employer, and we prohibit discrimination and harassment of any type as protected by federal, provincial, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.