Role Description Seeking a Senior Cardiology Integration Analyst to support an enterprise cardiology transformation and Epic Cupid implementation. This is a 50% technical and 50% leadership role, requiring a strong blend of hands-on integration expertise, project leadership, analyst mentorship, and stakeholder management. This individual will serve as a technical lead focused on integrating and standardizing cardiovascular systems while partnering with clinical, operational, and vendor stakeholders. Location: Remote (limited travel, 2–3 trips throughout engagement) Contract Duration: ASAP – May 2027 Target Project Go-Live: April 2027 Pay Rate: $80/hour on W2 Key Responsibilities - Lead integration efforts between Epic Cupid and third-party cardiology applications. - Design, support, and troubleshoot HL7 and DICOM interfaces. - Support standardization and consolidation of cardiovascular technologies and workflows. - Serve as a technical advisor for cardiology systems architecture and interoperability. - Mentor junior analysts and provide leadership across the cardiology IT team. - Partner with vendors, operations, and technical teams throughout implementation and optimization efforts. - Support project planning, testing, go-live readiness, and issue resolution. - Strong experience with HL7 and DICOM integrations. - Deep understanding of enterprise cardiology workflows. - Experience integrating cardiovascular applications, imaging systems, and Epic environments. - Strong project management and stakeholder management skills. - Experience mentoring analysts or serving in a lead capacity. - Ability to manage vendor relationships and drive cross-functional initiatives. Qualifications - Epic Cupid certification and/or experience supporting 1–2 Epic Cupid implementations. - Experience with one or more of the following: - GE MUSE - GE CardioLab / CCW - Merge / Merative - Single Dynamix - Convolab - PaceMate - Preventice - Boston Scientific device platforms - Cardiology PACS (CPACS) - VNA integrations

• Train providers and clinical staff on Lifepoint standard use of the athena clinical system and communicate and resolve issues for clinicians, vendors, and team members when needed. • Assist and act as first point of contact for clinicians as they use supported ambulatory systems to manage patient care. • Review known issues and receive new issues from users. Communicate to vendors, market leadership, Service Now, etc. as required. • Demonstrate proficiency with Lifepoint supported applications and develop a strong understanding of current clinical and business processes, practices and workflows in order to effectively train users. • Participate in training and work with end users and the respective systems vendors. • Provide go-live support for providers and clinical staff during go-live and provide ongoing end-user and new employee training. • Coordinate training logistics and utilize training communication plans to provide an awareness of educational offerings, procure supplies and materials, and manage scheduling and registration for classes. • Participate in change management regarding fixes and enhancements, to assist staff in adopting new functionality and workflows and participate in coordination and communication of system updates and changes. • Conduct specialized training such as new employee orientation, mock-up, etc., as required or assigned by management. • Provide on-site support during high peak time initials go-lives, optimizations, and for new functionality. • Collaborate with the project team to populate and establish training environments for training activities. • Serve as division liaison for new provider and department additions. Assist local market leadership with gathering forms and timely submission for the athena build. • Serve as division liaison for data import requests. Working with vendors and local market leadership, coordinates extracts, timely imports and validation testing and review of imported data. • Coordinate campaigns for each market including regular campaign schedules and custom requests. • Review known issues and receive new issues from users. Communicate to vendors, market leadership, Service Now, etc. as required. • Serve as the primary contact for scheduling issues/requests. Working with leadership and practice managers, create and manage scheduling templates and online presence of the provider’s schedules following the Lifepoint scheduling guidelines.

• Leverage AI to accelerate analyses and daily productivity, and to explore and build solutions (agents, automations, copilots) that scale the operation's intelligence. • Document processes and assumptions for information management and for AI adoption. • Act as a strategic partner to Customer Success leadership in defining and tracking the key health metrics for the SMB (PME) portfolio (e.g., portfolio coverage, NPS, churn, expansion). • Translate retention, engagement, and expansion targets into operational goals for the CS team, ensuring a scalable and segmented approach to the customer portfolio. • Ensure predictability of recurring revenue by analyzing churn, contraction (downgrades), and identifying expansion opportunities (upsell/cross-sell) at scale. • Structure analyses of the customer base to identify usage patterns, mass churn risks, and levers for growth and engagement. • Develop and maintain dashboards and reports that provide CS leadership with a clear view of portfolio health, team performance, and the impact of initiatives. • Monitor and optimize SMB customer journey metrics, such as onboarding time and adoption levels of key features. • Actively participate in CS team rituals, providing data-driven insights about the portfolio to support strategic and tactical decisions. • Serve as a bridge between Product, Marketing, and Data teams and the CS team to ensure SMB customer needs and feedback are addressed effectively. • Propose and implement process and automation improvements focused on scaling, efficiency, and consistency in customer servicing and portfolio management. • Contribute to the definition and review of retention goals and strategies based on analysis of customer behavior and portfolio performance.

• Collaborate with cross-functional teams to apply cybersecurity best practices across systems, applications, and cloud environments. • Lead portions of cybersecurity assessments across the technology stack, identifying vulnerabilities and recommending remediation strategies. • Assist in shaping cybersecurity risk management activities, helping prioritize and guide security initiatives to protect critical assets. • Engage with external cybersecurity and compliance organizations to support alignment with Continuous RMF (cRMF) and DoD frameworks. • Lead incident response investigations for medium-complexity events, conducting root cause analyses and proposing resilience improvements. • Provide cybersecurity education and regular reporting on risks, metrics, and issues to technical and leadership audiences. • Mentor junior team members, supporting skills development and fostering a culture of proactive security practices. • Champion AI-augmented ways of working across your engagement(s), leveraging AI tooling to accelerate delivery, reduce cycle time, and drive better outcomes at scale.