• Manage, build, deploy, and maintain scalable cloud infrastructure on Azure and AWS. • Optimize performance and manage costs in cloud environments. • Troubleshoot and resolve complex cloud-related issues. • Support onboarding of large and complex clients by implementing tailored cloud solutions. • Design and architect cloud-based solutions that align with client needs. • Identify client requirements and recommend appropriate cloud solutions. • Serve as an escalation point for service-related issues requiring advanced cloud expertise. • Maintain and strengthen partner relationships with Microsoft, Amazon, and other vendors. • Support the sales team during pre-sales activities by providing technical expertise. • Help productize solutions to expand the organization's service catalog. • Conduct research and development to evaluate new technologies and implement best practices. • Document implementations, processes, and solutions for internal and client use.

• Design, deploy, and manage core Azure infrastructure components to support mission-critical workloads. • Architect and implement robust Identity and Access Management (IAM) strategies within Azure (Entra ID) to ensure least-privilege access and secure cross-team collaboration. • Implement and maintain security controls and governance aligned with frameworks such as CMMC, FedRAMP, ISO 27001, or SOC 2. • Build and optimize reusable infrastructure as code (IaC) components and templates for consistent, secure, and scalable deployments. • Define and implement standardized deployment patterns and workflows for production workloads. • Collaborate with other teams (IT, InfoSec, Networking) to understand their requirements and translate them into secure, scalable Azure solutions. • Identify operational bottlenecks and architect innovative solutions that maximize system availability, reliability, and security. • Implement and manage Zero Trust Network Access (ZTNA) solutions to secure remote access and internal communications.

• Stay current on Google CES advancements, generative AI, and NLP trends to recommend and integrate new capabilities. • Contribute to the development of innovative solutions and accelerators on the Google CES platform. • Ensure delivery excellence and solution scalability by applying best practices and proven technical approaches. • Encourage a culture of innovation and continuous improvement within the team. • Lead the architecture and development of Google Cloud environments specifically optimized for Gemini Enterprise Customer Experience (GECX) deployments. • Design and implement secure integrations between GECX, Google Cloud AI services and external platforms. • Configure identity and access management (IAM) and secure service accounts to ensure governed access to GECX components.

• Manage and optimise our Kubernetes clusters in GKE through Terraform • Support our compliance with SOC2, ISO-27001, and Cyber Essentials standards in our cloud environments • Design and implement golden paths and automation strategies that empower developers to self-serve while reducing operational complexity • Create and maintain infrastructure solutions that allow development teams to build and deploy safely, easily, and efficiently • Serve as the technical point-of-contact for GCP and Kubernetes-related queries, providing expertise to other Prolificos • Be a part of our rolling on-call rota