Chegg Inc.

Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on providing affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Chegg Skills, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to study.

Facilitator - Data Analytics & Data Science

Location

India

Posted

5 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Facilitator - Data Analytics & Data Science

Chegg Inc.

Role Description The Facilitator – Data Analytics plays a critical role in delivering high-quality academic support and learning experiences to students enrolled in the Data Analytics program. The Facilitator is responsible for: - Conducting live instructional sessions - Supporting students through on-demand tutoring and video explanations - Performing quality assurance reviews - Contributing to learner engagement initiatives This role requires strong analytical expertise, structured problem-solving ability, and the capability to explain complex data concepts clearly to beginner and intermediate learners. The Facilitator will collaborate closely with mentors and academic teams to: - Improve instructional delivery quality - Support newly onboarded experts (MNEs) - Contribute to curriculum enhancement aligned with evolving industry expectations Candidates with strong academic backgrounds and research orientation—particularly PhD holders or candidates currently pursuing a PhD in Data Science, Statistics, Mathematics, Computer Science, or related domains—will be given preference. Qualifications - Minimum 3+ years of relevant industry and/or teaching experience in Data Analytics or related domains - Strong hands-on experience with modern analytics workflows and business data interpretation - Preference for candidates holding a PhD or pursuing a PhD in Data Science, Statistics, Mathematics, Computer Science, or related disciplines - Bachelor’s or Master’s degree in Data Analytics, Statistics, Mathematics, Computer Science, Engineering, or related domains preferred - Prior experience in EdTech or online instruction is an added advantage - Strong communication skills with the ability to teach US-based learners - Experience conducting sessions using Zoom or similar virtual learning platforms - Strong organizational and time-management skills - Ability to explain complex analytical topics clearly without unnecessary jargon - Strong written and verbal English proficiency - Willingness to work rotational shifts and week-offs based on business requirements - Ability to mentor junior experts and contribute to academic quality improvement initiatives Requirements - Perform all core academic support activities including: - Live Lessons - Weekly Video Tutoring - On-Demand Tutoring Support - QA Review - Maintain a minimum QA score of 80% or above across all assigned activities - Deliver high-quality responses aligned with academic standards during live support interactions - Review mentor session content based on updated internal guidelines - Provide structured feedback on externally sourced academic content across all difficulty levels - Support students through on-demand video explanations - Conduct interactive Q&A sessions to enhance conceptual clarity - Participate in community engagement initiatives to support learner success - Identify learner knowledge gaps and escalate insights to Leads - Train and mentor MNEs during their first 90 days of onboarding - Provide continuous process support to MNEs in their day-to-day academic activities - Collaborate with mentors and academic teams to strengthen delivery quality - Suggest improvements to activity guidelines, internal processes, and learning workflows - Contribute recommendations for curriculum updates and new course additions aligned with market demand - Monitor incoming academic workload and recommend shift redistribution when required - Prepare contribution reports on SME academic effectiveness and live support engagement quality - Curate emerging analytics tools, datasets, and workflows relevant to Data Analytics programs Benefits - Support curriculum alignment with evolving data analytics industry expectations and hiring trends - Assist in identifying opportunities to improve learner experience across analytics learning pathways Company Description Chegg is an equal opportunity employer.

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