Sedgwick

Sedgwick, headquartered in Memphis, Tennessee, provides a global clientele with technology-enabled risk and benefits solutions. Distinguished as an Employer of

Claims Manager – Travel Insurance

Location

Germany

Posted

4 days ago

Salary

0

Seniority

Senior

Associate DegreeExperience acceptedFrenchGermanEnglish

Job Description

Claims Manager – Travel Insurance

Sedgwick

• Handle and process travel insurance claims (lost baggage, medical expenses, trip interruption, etc.), with a focus on the French market • Communicate daily with policyholders, service providers and partners in France and internationally • Analyze coverages and determine claim eligibility and settlements • Manage administrative follow-up and update case files in our systems • Contribute to continuous improvement of processes and service quality

Job Requirements

  • Degree in insurance (e.g., BTS Assurance, Professional Bachelor's) or equivalent commercial training
  • Excellent command of French (native level or equivalent) and a good level of German and English, both spoken and written
  • Strong customer-service orientation, good interpersonal skills and excellent communication
  • Comfortable with IT tools, particularly MS Office; experience with claims management systems is a plus
  • Organized, autonomous and a team player

Benefits

  • A varied and responsible role within a close-knit team, with the advantages of a large international group
  • Flexible arrangement with 100% remote work, including full home-office equipment provided
  • Ongoing training opportunities via Workday Learning and Sedgwick University
  • Attractive benefits: Wellpass (fitness & wellness), bike leasing, employee savings/profit-sharing plan, parking, beverages and snacks at the office if you choose to attend
  • 30 days of paid leave plus December 24 and 31 off
  • Up to 20 days of remote work abroad (“workation”)
  • A friendly work environment… dogs are welcome too
  • Supportive, caring colleagues who are always ready to assist you daily

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