Behavioral Health Works provides ABA therapy for children with autism and related disorders across multiple states. Our people are our product - HR isn't a support function here, it's a strategic one. We're growing, and we want someone who wants to grow with us.
ABA Scheduling Coordinator
Location
PST (UTC-8)
Posted
4 days ago
Salary
$24 - $26 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
ABA Scheduling Coordinator
Behavioral Health Works
Role Description The Scheduling Coordinator will play a critical part in the day-to-day coordination of scheduling, communication, and data management for our ABA therapists and clients. If you thrive in a fast-paced environment, love connecting with people over the phone, and have a knack for keeping things organized, this position is perfect for you! - Actively communicate via phone, email, and Google Chat with ABA therapists, clients, and other team members to coordinate schedules. - Make outbound calls to confirm appointments, reschedule sessions, and handle last-minute changes. - Ensure accurate data entry and updates in our scheduling system to reflect any changes in appointments, availability, and client needs. - Handle multiple communication channels efficiently, prioritizing tasks and keeping everything running smoothly. - Build and maintain relationships with ABA therapists and clients through clear, friendly, and professional communication. - Collaborate closely with our administrative team to resolve any scheduling conflicts or gaps. - Assist with other administrative duties as needed. Qualifications - Comfortable and confident making outbound calls, including cold calling or follow-ups. - Strong verbal and written communication skills, especially via email and Google Chat. - Previous experience in a role involving phone communication, scheduling, or data entry is highly preferred. - Familiarity with scheduling software, Google Workspace (Gmail, Google Calendar, Google Chat), and the ability to learn new systems quickly. - Capable of handling multiple schedules and updates with precision and attention to detail. - Able to stay calm and organized in a fast-paced, ever-changing environment. - A proactive approach to problem-solving and the ability to work well with others. - Availability between 10:00 A.M. to 7:00 P.M. PST. Benefits - Hourly Rate: $24 – $26 (DOE) - Health, Dental, Chiropractic, and Vision Insurance - Critical Illness, Voluntary Life, Accident, Hospital Confinement, & Basic Life insurance - 401(k) - Pet Insurance Discounts - Paid Time Off - Company Paid Holidays (6 fixed, 3 floating) - Professional Development Assistance - Referral Program - Tuition Reduction for Partnered Universities: All BHW employees are eligible to enroll in bachelor’s, master’s, and doctoral-level programs and take advantage of discounted tuition with all of our affiliated universities. Partners include: National University, California Southern University, Vanguard University, Capella University, Purdue Global, and William James College.
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