Cefaly logo
Cefaly

FDA & TGA Approved Medical Device for Migraines & Headaches

Inside Sales and Training Associate

Location

California

Posted

108 days ago

Salary

$90K - $110K / year

Seniority

Mid Level

Bachelor Degree1 yr expExperience acceptedEnglish

Job Description

Inside Sales and Training Associate

Cefaly

• Serve as the main interface for institutional customers through phone, email, and video conferencing. • Act as the primary customer contact for assigned accounts. • Conduct customer discovery and coordinate follow-up training with Cefaly Regional Trainers. • Travel on-site to provide high-quality training to healthcare providers. • Schedule and follow up on Regional Trainer in-service meetings. • Process and track customer orders accurately. • Work collaboratively with Customer Service to resolve questions, issues, and complaints. • Use initiative to improve personal skills and departmental processes. • Drive add-on and associative sales. • Convert prospects into active customers. • Works collaboratively with Inside Sales Representatives & Trainers. • Represent CEFALY Technology at trade shows and medical conferences. • Generate new leads and maintain accurate contact information in Salesforce.

Job Requirements

  • Bachelor’s degree or equivalent experience in a medical, life sciences, or related healthcare field
  • Medical or clinical background is required, including experience in medical devices, pharmaceuticals, or healthcare sales, or prior clinical experience
  • 1–3 years of inside sales experience in a medical, biotechnology, or technology field preferred.
  • Proven understanding of clinical environments and medical terminology
  • Strong business acumen and sound professional judgment.
  • Excellent communication skills in written and spoken English, including grammar and professional tone.
  • Proficiency with Microsoft Excel, Word, and Outlook.
  • Experience using a CRM system; Salesforce preferred.
  • Ability to navigate remote customer environments and facility endpoints.
  • Familiarity with migraine treatment, clinical environments, or medical terminology is beneficial.

Benefits

  • Health insurance (80% employer-paid)
  • Employer-paid Dental and Vision
  • IRA with company match (no vesting period)
  • Paid PTO
  • Paid company holidays

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