• Own delivery and adoption of Unframe’s AI solutions across enterprise accounts, from post-POC rollout through expansion. • Partner with Product Managers to translate customer needs into actionable project plans and ensure execution at scale. • Orchestrate stakeholders. Manage alignment across business, IT, and data teams within large organizations. • Define and measure success: track adoption, usage, and business impact to demonstrate value. • Lead enablement and training sessions that help customers operationalize Unframe’s AI solutions. • Ensure project velocity. Coordinate between internal teams (Product, Engineering, Solutions) to keep deployments on time and on scope. • Identify expansion opportunities by surfacing new use cases and operational gaps that AI can solve. • Provide structured feedback from the field to shape Unframe’s product roadmap and delivery playbooks.

• Manage a caseload of personal injury matters from intake through resolution. • Serve as the primary point of contact for clients, ensuring consistent communication and updates throughout the life of the case. • Coordinate and monitor medical treatment, records requests, and billing documentation. • Work closely with attorneys to support case strategy, preparation, and progression. • Draft and review correspondence, case summaries, and other legal-related documents. • Communicate with insurance companies, medical providers, and other third parties in a professional and timely manner. • Track deadlines, follow-ups, and case milestones to ensure timely movement of all matters. • Maintain organized and up-to-date case files within the firm’s case management system. • Assist with settlement preparation, including gathering supporting documentation and resolving outstanding balances when needed. • Provide administrative support as necessary to ensure smooth case flow.

Role Description Under the supervision of the Chief Policy and Advocacy Officer, the Regional State Policy Lead builds and implements a strategy for the organization’s engagement with policymakers, state legislative leadership, the Governor’s office, state agency officials, and local officials and educational leaders in a specific region. The Regional State Policy Lead serves as a key advisor on the organization's advocacy efforts, as well as opportunities to use relationships with policymakers to forward the iCivics/CivxNow mission and strategies and policy agenda. This position requires you to excel in the following competencies: - Advocacy and Strategy: - Facilitate virtual and in-person meetings with state policymakers - Direct lobbying experience and bill writing experience - Utilize state-level policy knowledge to advance overall policy strategy - Provide technical assistance to state affiliates, legislators, and public administrators - In partnership with state affiliates, coordinate grassroots and grasstops outreach campaigns across the central U.S. region - Monitoring and influencing active legislation in target states on an ongoing basis to move forward the CivxNow State Policy Menu - Communications: - Conduct outreach to partner organizations related to relevant projects of interest to their networks and partnering with in-house press staff on targeted press opportunities such as op-eds. - Research & Administrative: - Maintain a database of lobbying contacts and advocacy activities for the region - Supporting policy team with various team-wide projects: reports, presentations, and meetings Qualifications - Bachelor’s degree and at least 3-5 years of experience developing and executing high-impact issue advocacy campaigns, combining policy, policy research, and communication strategies and tactics. - At least 3 years of experience working with a distributed team and/or consultants. - Demonstrated experience with and knowledge of the target region. - Robust understanding of the state political landscape, and knowledge of state government structures (e.g., legislative/administrative process, budget, state agencies, etc.) to advance policy goals. - Excellent writing skills and ability to synthesize information and present it in a variety of formats and styles (e.g., issue one-pagers, letters and testimony, op-eds, talking points). - Excellent verbal communication skills and ability to represent iCivics effectively in various settings (e.g., presentations, and legislative testimony). - Experience engaging a wide range of stakeholders (coalition partners, legislators and their staff), working in state coalitions, and building high-impact partnerships. - Ability to manage multiple tasks simultaneously and thrive in a complex environment with multiple priorities and tight deadlines, working both independently and as part of a team. - Ability to self-start and manage up, as well as communicate effectively across multiple teams and with multiple staff members in various locations around the country. Benefits - Health First: Medical options with $0 deductible (covered by us). - True Flexibility: 100% remote (US) with flexible hours to fit your life. - Abundant Rest: 5 weeks PTO + Winter Break + Summer Fridays + a guaranteed 4-day July 4th weekend. - Family Support: 12 weeks of 100% paid parental leave. - Growth & Connection: Annual professional development stipend and an in-person annual staff retreat to bond with your team. Salary The expected salary for this position is $83,500 plus benefits. Location We are currently seeking an individual located in the Western United States, with a preference for candidates in Colorado, to work from a home office with occasional travel (less than 15%). Application Process Please apply online; we will be reviewing applications on a rolling basis with preference given to applications in by May 22, 2026.

Role Description The Licensed Vocational Nurse (LVN) supports the Chronic Care Management (CCM) program by providing ongoing care coordination, patient outreach, education, and clinical support for patients with chronic conditions. This role works collaboratively with providers, Registered Nurses (RNs), Medical Assistants (MAs), and the Care Management team to improve patient outcomes, support preventive care initiatives, reduce avoidable hospital utilization, and ensure high-quality patient-centered care. The LVN plays a key role in assisting patients with care plan adherence, transitions of care, medication reconciliation support, appointment coordination, and chronic disease education while maintaining accurate documentation within the electronic medical record (EMR). Essential Duties & Responsibilities - Patient Care Coordination - Conduct outbound and inbound patient outreach for CCM services. - Assist with enrollment and onboarding of eligible CCM patients. - Maintain regular monthly patient contact per CCM program requirements. - Support development and reinforcement of individualized patient care plans. - Identify patient barriers to care and escalate concerns appropriately. - Coordinate follow-up appointments, referrals, and community resources as needed. - Assist with Transitional Care Management (TCM) and post-discharge follow-up workflows when assigned. - Clinical Support - Review and update patient histories, medications, and chronic condition information. - Perform medication reconciliation under provider/RN direction and within LVN scope of practice. - Monitor patient-reported symptoms, vital health concerns, and changes in condition. - Escalate urgent or clinically significant findings to RN or provider promptly. - Reinforce care plans and chronic disease education with patients and caregivers. - Documentation & Compliance - Accurately document all patient interactions and CCM activities in Athena EMR and/or designated tracking systems. - Ensure documentation supports CCM billing and compliance requirements. - Maintain confidentiality and comply with HIPAA regulations. - Participate in quality improvement initiatives and workflow optimization efforts. - Collaboration & Communication - Collaborate with providers, hospital teams, specialists, home health agencies, SNFs, and community partners to support continuity of care. - Participate in team huddles, case reviews, and interdisciplinary meetings. - Communicate professionally and compassionately with patients, families, providers, and staff. - Assist with patient education and engagement initiatives to improve adherence and outcomes. Qualifications - Current California Licensed Vocational Nurse (LVN) license in good standing. - Minimum one (1) year of clinical experience in ambulatory care, case management, primary care, population health, or chronic disease management preferred. - Knowledge of chronic disease processes and care coordination principles. - Strong communication, organizational, and time management skills. - Ability to work independently while functioning effectively within a team environment. - Proficiency with EMR systems and Microsoft Office applications. Requirements - Experience with Chronic Care Management (CCM), Transitional Care Management (TCM), or population health programs. - Experience working with Medicare, ACO, IPA, or managed care populations. - Epic and eCW EMR experience preferred. - Bilingual preferred but not required. Core Competencies - Compassionate patient-centered communication - Critical thinking and problem-solving - Attention to detail and documentation accuracy - Strong follow-through and accountability - Ability to prioritize and manage a high-volume workload - Team collaboration and adaptability Physical Requirements - Prolonged sitting, standing, and computer use. - Ability to communicate effectively by phone, email and Microsoft Teams. Work Environment - Remote position - Frequent telephone and computer-based patient interaction. - Fast-paced environment requiring multitasking and adaptability. Reports To Director of Medical Management Mon - Fri (7 am - 5 pm)