• Read and record short sentences in English at varying volume levels (normal, soft, and whisper) • Complete all recordings within a single session • Follow project guidelines to ensure recordings meet quality standards

• Manually downloading bills from the utility website and uploading them to the company portal • Execute fast, accurate non-voice transaction processing including data parsing, data entry, and updating information • Closely follow process workflows and support in implementing initiatives and projects as directed by leadership. • Solicit and readily accept constructive feedback • Eager to learn new systems and processes • Demonstrate close attention to detail and thorough review of one’s work with a focus on quality • Understand the value of workflows, efficiency, and accuracy when processing repetitive operational tasks with high accountability • Solutions-focused, viewing challenges as an opportunity to resolve problems and work through them • Exhaust available resources and materials to resolve issues but knows how to seek consultation from peers and seniors when needed • Exhibit good stakeholder management, ensuring client expectations are set and able to recalibrate when necessary • Express ideas and suggestions in support of the team’s success • See tasks through to completion and offers support as needed • Able to communicate clearly and effectively with fellow consultants, leadership, and client contacts • Collaborate closely with team leader/manager regarding issues or concerns with daily tasks and activities • Sending questions to POC at end of the day regarding any issues with utility accounts • Perform other duties as assigned.

Role Description At Pavago, one of our clients is hiring a Data Entry Specialist to manage and maintain high-volume business data across CRM systems, spreadsheets, and internal operational tools. This is a data accuracy and quality control position where attention to detail is critical. You will be responsible for ensuring records remain: - Accurate - Complete - Organized - Audit-ready If you are: - Extremely detail-oriented - Organized and process-driven - Comfortable working with repetitive, high-volume tasks - Strong with Excel, CRM systems, and data validation This role is a strong fit. Qualifications - 1–2 years of experience in data entry, administrative support, clerical operations, or data management roles - Strong proficiency with Microsoft Excel and Google Sheets - Experience using Salesforce, HubSpot, Airtable, or similar CRM systems - Strong typing speed and accuracy - Ability to manage high-volume data updates efficiently - Strong written English communication Requirements - Experience in healthcare, finance, logistics, e-commerce, or compliance-heavy industries (nice to have) - Exposure to basic SQL, Google Apps Script, or data automation tools (nice to have) Benefits - High ownership of business-critical operational data - Clear expectations and measurable performance metrics - Cross-functional exposure across sales, finance, HR, and operations - Opportunity to grow into operations roles, reporting roles, CRM administration, or data operations positions What Success Looks Like - Data remains accurate, organized, and reliable - Reports are delivered on time without errors - CRM systems stay clean and up to date - Minimal duplicate or missing records - Teams can confidently rely on business data Interview Process - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (timed data entry + accuracy assessment) - Client Interview - Offer & Background Verification What a Typical Day Looks Like - Update records across CRM systems and spreadsheets - Audit datasets for accuracy and completeness - Cross-check records against source documents - Generate reports for internal departments - Organize and maintain digital documentation - Support teams with operational data requests Key Metrics (KPIs) - Typing accuracy ≥ 98% - Error rate below 1% - Same-day or next-day completion of updates - Timely and accurate reporting - Clean, structured, audit-ready datasets Apply Now If you: - Take pride in clean, accurate work - Thrive in structured, execution-focused environments - Catch small details others miss - Enjoy keeping systems organized and reliable This is a strong opportunity to join a fast-moving team and play a critical role in maintaining business data quality and operational accuracy.

Role Description We’re looking for a detail-oriented and strategic Data Analyst to join our data-driven team. You’ll transform complex datasets into clear, actionable insights that drive performance improvements across the business. This role requires strong analytical capabilities, technical proficiency in data tools, and the ability to clearly communicate insights to both technical and non-technical audiences. - Design, Develop, and Maintain BI Dashboards & Templates: - Design, develop, and optimize dashboards using Power BI, Looker Studio, Tableau, or similar tools. - Create interactive reports that translate productivity data into operational insights for ActivTrak customers. - Support data integration with third-party systems to enhance reporting capabilities. - Data Quality Control: - Partner with engineers to validate data accuracy, integrity, and consistency. - Implement data validation processes to maintain high-quality analytical outputs. - Perform Advanced Analytics: - Conduct deep analysis of workforce and productivity trends using SQL and Python. - Deliver data-driven recommendations that empower customers to optimize performance and decision-making. - Facilitate Internal Ad-hoc Data Requests: - Support cross-functional teams (HR, Operations, Product) by querying key datasets from Google BigQuery. - Ensure timely and accurate responses to ad-hoc data needs. - Enhance Productivity Metrics: - Collaborate on the development and refinement of productivity measurement frameworks. - Align metrics with evolving business goals and customer needs. Qualifications - Bachelor's degree in a quantitative field such as Data Analytics, Business Analytics, Statistics, Mathematics, Economics, Computer Science, or a related discipline. - Minimum 3 years of experience in: - SQL (advanced queries and optimization) - BI tools (Tableau, Power BI w/ DAX & PowerQuery, Looker Studio, or Qlik) - Python - API Integrations - Data analysis, metrics development, and cross-functional reporting - ETL and Data Warehousing - AppScripts & PowerShell - Hands-on experience with Google BigQuery and Google Cloud Platform - Strong storytelling and communication skills to influence stakeholders at all levels. - Self-starter with a growth mindset and attention to detail. - Excellent communication skills with both technical and non-technical audiences. - Ability to deal with ambiguity and collaborate with different teams towards mutual goals. - Motivated by an interest in developing the best possible solutions. Preferred - Experience in Workforce Analytics. Benefits - Competitive compensation and benefits. - Position is remote within the US. - Minimal travel. - Limited physical demands. Company Description This is an incredible opportunity to embark on an exciting journey with a dynamic, VC-backed company. If you have a proven track record of creative thinking, a drive for learning, and a deep commitment to collaboration, we want to talk to you! ActivTrak is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. ActivTrak does not discriminate on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.