• Brand ambassador: You are syte's voice and face in Spain. • Sales responsibility for Spain: You lead all customer conversations across the Spanish market. • Pipeline building: Cold outreach, warm introductions, events, panels. • Industry presence: You represent syte at relevant industry events. • Focus on early customers: You personally onboard the first Spanish customers. • Market radar: You translate the Spanish market reality into clear input for Lena and the product team. • Partnerships and advisors: You take over and further develop syte's existing Spanish relationships.

• Monitor and manage email boxes, ensuring timely responses and organization of incoming correspondence. • Draft and create letters, memos, and other documents as the team requires. • Handle bylaw infractions in accordance with company policies and procedures. • Upload and organize documents in relevant platforms or systems. • Manage calendars, scheduling appointments, meetings, and other events for the team. • Communicate promptly and professionally with clients to address service requests and inquiries. • Obtain and send out vendor quotes as requested by the team. • Perform data entry tasks using Condo Control Central, Condo Manager, and Excel sheets accurately and efficiently.

• Manage end-to-end facilities operations for the Coimbatore FBS India office. • Manage the outsourced IFM partner and monitor performance against agreed SLA and KPI. • Oversee technical services, soft services, small project works, and compliance management. • Coordinate with the landlord for common area facilities management. • Validate utility consumption such as water and EB/DG usage, verify bills, and ensure timely payment. • Coordinate with Ford Safety to implement Ford’s Safety Operating System. • Manage all Defect Liability Period claims for the newly established office. • Establish Annual Maintenance Contracts for Ford-owned technical assets after completion of DLP. • Oversee day-to-day office facilities operations. • Ensure upkeep of greenery and indoor plants. • Coordinate with Finance and Purchasing for procurement-related activities. • Track and manage facilities OPEX and CAPEX budgets for the Coimbatore office. • Coordinate with the business team to ensure a good workplace and employee experience related to facilities management. • Implement relevant GTBC best practices in the Coimbatore office. • Monitor indoor air quality. • Ensure incoming water and drinking water quality meet Ford and IS standards. • Maintain required hygiene standards. • Ensure help desk complaints are tracked and closed within the agreed timelines. • Conduct monthly safety and management walks and ensure timely closure of observations. • Work with the landlord to ensure safe assembly zones are maintained as per Ford safety requirements. • Ensure compliance with all applicable statutory requirements. • Ensure timely renewal of fire and lift licenses by the landlord. • Coordinate with Ford Security and landlord teams to conduct mock drills and ensure compliance. • Prepare sub-ledgers and obtain timely approvals. • Support Facilities Business Continuity Planning as per business needs.

• Manages an assigned caseload (fluctuates) of post release services (Levels I, II & III). • Complies with US and ORR policies, procedures, and mandated timeframes. • Schedules and conducts interviews with care provider staff, children, and sponsors. • Assesses safety on an ongoing basis, and identifies, verifies, and makes recommendations in areas where additional support, resources, and information may be needed to meet a child’s needs. • Maintains telephone contact and conducts virtual and in-person home visits with children and sponsors. • Provides crisis intervention services directly, safety planning as needed, and connect family to services to ensure child’s safety and well-being in a crisis. • Collaborates with children and sponsors, as well as available informal support and access to resources, to develop a plan to ensure the safety of the child and family. • Acts as a point of contact or liaison for the child, sponsor, and external agencies. • Utilizes trauma focused approaches and therapeutic support to children and families with significant needs. • Provides culturally and linguistically appropriate services and comprehensive clinical case management services through screenings, assessments, evaluations, and providing psychoeducation to children and their sponsor. • Maintains appropriate documentation, safeguards confidential records, and protects personally identifiable information according to program regulations. • Identifies and reports concerns related to children and sponsors, life changing events and significant incidences to the supervisor and ORR. • Acts as a mandated reporter and reports abuse/neglect to child protective services. • Participates in training, meetings, and maintains quality improvement initiatives as recommended. • This role requires travel to conduct in person post release home visits in surrounding locations in the United States. • May include working evenings and weekends to meet required timeframes. • Related duties as assigned and may be revised as needed to meet program needs.