Senior Language Manager, German (8 month FTC) Location: Dublin, Ireland (Hybrid: 3 days p/week in-office) 8-month FTC (mat-cover) Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the role: This is an 8 month FTC maternity-cover. We are looking for an experienced hands-on Senior Language Manager to own and optimise the language and localisation strategy for Germany. Native/ fluent German language skills, essential. Job Summary: Localisation efforts at Klaviyo are centred around linguistic and cultural excellence, teamwork and scale. We own the linguistic and cultural quality of every touchpoint a German customer has with Klaviyo: the product, the website, marketing campaigns, customer education, and partner and developer portals. Our work is about providing our customers with high quality localisation and an experience that feels locally relevant and fuels international growth for both our customers and Klaviyo. You will step directly into a fully embedded, senior individual contributor position and own everything the current person owns, with full continuity responsibility. We need someone who can hit the ground running and carry the German market at the same quality bar from day one. The EMEA Localisation team are based in London, UK. You must be willing and able to occasionally travel to the London office for training, team events etc. Your Impact: - Own the German Language Infrastructure. Proactively manage the German style guide and glossary as living documents, ensuring our Language Service Provider delivers consistent, high-quality content across the entire customer journey. - Own German Linguistic Quality across all customer touch points ensuring we deliver the best German customer experience. - Champion the German customer experience. In practice this includes work such as ensuring search is optimised for German, Product is QA’ed, the website is optimised, the customer journey is mapped out to identify gaps and opportunities. Duties: - Develop and maintain linguistic and cultural standards and guidelines, define quality expectations across the whole localised customer journey, including supporting the development of style guides, glossaries, tone and voice of the Klaviyo Product (customer, partner and developer) and Content (Marketing, Customer Education and others) in the market. - Review German translation and monitor the linguistic quality of the German language, provide feedback and context to the translation teams, in order to ensure the best resource fit for the highest quality impact. - Communicate proactively with cross-functional teams to anticipate, identify and fix linguistic and localisation issues related to Germany. - Proactively engage with relevant stakeholders (e.g. Product, Marketing, Customer Education) for additional context and insights on high priority content for localisation to define and influence the best creative, linguistic and localisation approach. - Facilitate collaboration between internal stakeholders and vendors, making sure the necessary resources have access to the relevant information, and advising on the best course of action regarding localisation processes. - Collaborate closely with the Localisation team and internal stakeholders to collect relevant cultural and linguistic information about Klaviyo Germany and support the localisation effort in bringing this content to the global audience. - Proactively contribute to the creation of efficient, effective localisation processes and optimisation of those over time. - Train, develop and manage a highly-effective team of German linguists through our localisation supplier that consistently delivers high quality output. - Be a champion internally for the German Klaviyo customer - Performs other related duties as assigned. Who You Are: - 5+ years of experience in a comparable localisation role on the buyer/client side - Bachelors or Masters degree in Languages/ Translation/ Localisation/ International Studies - Fluency in English and native knowledge of German for Germany essential - Proven experience in translation, localisation and language quality management. - Demonstrated experience in localisation of Product, Marketing and Support content for Germany, with scalable localisation infrastructures and language quality frameworks - Experience with Smartling or similar TMS platforms a plus - Deep understanding of localisation specificities and pitfalls - Experience in creative writing a bonus - Authorisation to work in Ireland without restriction Soft Skills: - Strong business acumen with proven stakeholder management skills - Ability to show initiative and work independently, and drive initiatives at a strategic level - Ability to hold teams accountable to a high quality standard - Excellent presentation, communication, and interpersonal skills Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range in Local Currency: €60,000—€90,000 EUR Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range in Local Currency: £56,000—£84,000 GBP This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.

Role Description A sua missão como Contabilíder: - Contabilíderes são responsáveis por disseminar a Cultura Contabilizei e promover o desenvolvimento e senso de protagonismo de Guardiões e Guardiãs. - Essencial que cada líder se comunique de forma efetiva para reforçar seu relacionamento com a equipe. - Visão analítica para garantir boas entregas e resultados. - Trabalhar de forma planejada e com visão orientada ao futuro, para antecipar necessidades e resolver problemas em variados cenários. Como será o seu dia a dia: - Coordenar as atividades e os recursos das equipes de tecnologia, orientando o planejamento e a execução de iniciativas alinhadas aos objetivos estratégicos da empresa. - Liderar projetos de evolução de tecnologia e promover a melhoria contínua dos produtos, gerindo métricas de desempenho e qualidade das áreas de sustentação. - Asegurar que as equipes operem de forma eficiente, em alinhamento com as diretrizes da companhia, e entreguem valor de forma consistente aos clientes internos e externos. - Supervisionar e gerenciar as equipes e os projetos de tecnologia com foco em aprimorar produtividade, qualidade e eficiência operacional. - Garantir que as ações e projetos das equipes de tecnologia estejam alinhados com os objetivos corporativos, contribuindo para a evolução contínua dos produtos e a satisfação dos clientes. - Atuar diretamente na gestão de múltiplas squads, direcionando e capacitando as equipes das áreas de sustentação, promovendo integração com outras áreas da empresa para garantir o alcance das metas de desempenho e resultados. Qualifications - Formação Acadêmica na Área de Tecnologia. - Liderança de Projetos de Alta Complexidade e Equipes. - Capacidade de liderar equipes multidisciplinares, coordenando projetos e promovendo um ambiente colaborativo que incentive a alta performance e o crescimento profissional. - Perfil Proativo e Autogerenciável. - Capacidade de atuar com autonomia, identificando e resolvendo problemas de forma proativa, com iniciativa para promover melhorias contínuas. - Metodologias Ágeis; conhecimento e experiência prática com metodologias ágeis (Scrum, Kanban, etc.). - Gestão de Áreas de Sustentação de Sistemas. - Experiência em supervisionar e melhorar áreas de sustentação, garantindo que a manutenção e operação dos sistemas estejam alinhadas com os padrões de qualidade e disponibilidade requeridos. - Background em Desenvolvimento de Produtos de Tecnologia. - Base sólida em desenvolvimento de produtos tecnológicos, com entendimento sobre o ciclo de vida dos produtos e as necessidades técnicas para viabilizá-los. - Planejamento e Acompanhamento de Indicadores. - Habilidade em definir, monitorar e interpretar métricas de desempenho, promovendo ajustes necessários para atingir metas e melhorar os resultados da área. - Fortes conhecimentos em Arquitetura de Sistemas e dinâmica de desenvolvimento de software, Automação de testes, Design, infraestrutura cloud etc. - Conhecimentos de processos de Faturamento, Pagamento, Contas a Receber, Cobrança e financeiros em geral. - Desejável: Conhecimentos em SAP B1 ou SAP, e Stripe. Requirements - Facilitar a gestão de equipes multidisciplinares, removendo bloqueios e otimizando produtividade. - Desenvolver profissionais com feedbacks e planos de crescimento, visando qualificação contínua. - Implementar projetos ágeis que agregam valor, interagindo para resolver problemas e definir prioridades. - Alinhar a estratégia da empresa com metas da equipe, reforçando os objetivos de negócio. - Gerenciar e acompanhar indicadores, desenvolvendo planos para melhoria contínua. - Diagnosticar riscos e oportunidades para rápida adaptação às mudanças, baseado em variáveis técnicas. Benefits - Plano de Saúde; - Plano Dental; - Psicoterapia Online; - TotalPass; - Seguro de Vida; - Vale Alimentação e Vale Refeição (VA/VR); - Parcerias de Desconto (Universidade e Escolas de Idiomas); - Despreocupe-se - Seguros Diversos; - No dress code;

• Brand ambassador: You are syte's voice and face in Spain. • Sales responsibility for Spain: You lead all customer conversations across the Spanish market. • Pipeline building: Cold outreach, warm introductions, events, panels. • Industry presence: You represent syte at relevant industry events. • Focus on early customers: You personally onboard the first Spanish customers. • Market radar: You translate the Spanish market reality into clear input for Lena and the product team. • Partnerships and advisors: You take over and further develop syte's existing Spanish relationships.

• Monitor and manage email boxes, ensuring timely responses and organization of incoming correspondence. • Draft and create letters, memos, and other documents as the team requires. • Handle bylaw infractions in accordance with company policies and procedures. • Upload and organize documents in relevant platforms or systems. • Manage calendars, scheduling appointments, meetings, and other events for the team. • Communicate promptly and professionally with clients to address service requests and inquiries. • Obtain and send out vendor quotes as requested by the team. • Perform data entry tasks using Condo Control Central, Condo Manager, and Excel sheets accurately and efficiently.