• Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash, Part of Accenture customers • Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity • Facilitate business process reviews to identify customer requirements and processes • Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud • Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI • Translate customer requirements into contact center design, leveraging best practices, and other AWS Services • Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards • Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities • Drive best practice contact center design into each and every aspect of solution delivery • Effectively manage all aspects of project and customer communications • Deliver customer end user training and documentation • Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management • Lead vision and strategy discussions with contact center and customer service leadership and management

• Architect and develop new backend services in Python, applying DDD principles and hexagonal architecture • Technically lead the migration of legacy Node.js systems to Python, rewriting business rules with quality and security • Build and integrate APIs with external services (banks, energy distributors, ERPs) and internal services (RESTful and GraphQL) • Develop using pair programming, especially for complex or high-impact features • Implement automated tests (unit, integration and end-to-end) to ensure delivery reliability • Work with AWS daily: Lambda, API Gateway, SQS, SNS, Kinesis, S3, DynamoDB • Monitor and resolve production issues, investigating logs, metrics and traces • Document architectural decisions, APIs and processes to facilitate the team’s work • Participate in technical discussions about architecture, tools and best practices • Maintain CI/CD pipelines and deployment processes to ensure efficient operations

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description AstroNetix is seeking an experienced Senior Backend Software Engineer with mandatory OpenC3 COSMOS expertise to support space and mission command and control systems. This role focuses on backend development, integration, and operational hardening of COSMOS-based command and telemetry systems used in national security environments. The successful candidate will work closely with systems engineers, operators, and security teams to ensure reliable, secure command execution and telemetry flow across distributed mission systems. - Configuring and extending OpenC3 COSMOS - Developing and integrating backend services (primarily Java Spring Boot) - Defining and maintaining command and telemetry schemas - Implementing DevSecOps practices to support secure, resilient operations - Integrating COSMOS with mission analysis tools, orchestration frameworks, and AI-enabled backend services Qualifications - Hands-on, production experience with OpenC3 COSMOS (required) - Backend software engineering experience building Java Spring Boot services - Strong experience with DevSecOps practices, including CI/CD pipelines, containerization, and secure deployments - Experience with command and telemetry systems or mission control software - Familiarity with message-driven or distributed system architectures - Experience integrating backend systems with mission tools or frameworks (e.g., FreeFlyer, Meridian, or similar systems) - Experience supporting or integrating AI-enabled backend services or analytics pipelines - Ability to support mission-critical systems with a focus on correctness, reliability, and security - U.S. citizenship required - Active TS/SCI required

• Develop and maintain back-end services and APIs using .NET (C#); • Design, implement, and optimize back-end system architectures, ensuring the performance and scalability of solutions; • Collaborate with front-end, design, and product teams to ensure solutions meet customer and company requirements; • Write clean, efficient, and well-documented code, following development best practices and coding standards; • Implement automated tests (unit and integration) to ensure code quality and reliability; • Actively participate in code reviews, suggesting improvements and helping the team maintain project quality; • Identify and resolve production issues, ensuring application stability and availability; • Stay up to date with new technologies and best practices related to back-end development, proposing improvements to existing projects; • Contribute to the planning and estimation of new projects, providing technical input;