• Implementation and facilitation of Planning, Daily, Review and Retrospective events; • Management of dependencies between teams; • Removal of team impediments; • Facilitation of Discovery sessions and workshops; • Visual management of boards in Jira; • Leading continuous improvement initiatives; • Supporting the Product Owner in maintaining the product roadmap; • Supporting continuous backlog elicitation and refinement; • Providing visibility and identifying efficiency opportunities based on metrics; • Workflow mapping; • Management of quarterly initiatives with leadership (Flight Levels), following the Quarter Planning model; • Conducting Kanban training; • Conducting Jira training; • Configuring Jira for teams, with FL1 boards (story level) and FL2 boards (epic level); • Migrating and organizing team backlogs in Jira; • Backlog grooming together with Product Owners; • Configuring teams in Power BI; • Creating dashboards with metrics to identify bottlenecks; • Analyzing metrics and sharing insights with teams; • Structuring synchronization agendas with stakeholders; • Implementing continuous improvements to Jira boards based on the evolution of the workflow.

Role Description Estamos em busca de um Scrum Master para integrar nossa equipe, esse profissional será o guardião das práticas ágeis e dos valores do Scrum, além de garantir a eficiência e organização do time. Como Scrum Master, você será fundamental para: - Proteger o time de sobrecargas; - Asegurar a entrega de compromissos dentro das Sprints; - Facilitar a comunicação entre as partes interessadas; Haverá atendimento a projetos internacionais, é necessário inglês avançado para leitura, escrita e conversação. Qualifications - Experiência como Scrum Master ou em cargos similares, com sólido entendimento das práticas e valores ágeis; - Habilidade em coordenação de equipes multidisciplinares e gestão de entregas; - Conhecimento em ferramentas de gestão ágil (ex.: Jira, Azure DevOps ou similares); - Foco em organização, comunicação eficaz e resolução de problemas; - Certificações como PSM (Professional Scrum Master) ou CSM (Certified Scrum Master) são diferenciais. Requirements - Inglês avançado para leitura, escrita e conversação; Benefits - Contratação CLT ou PJ – você escolhe o melhor formato; - Plano de Saúde SulAmérica; - Plano Odontológico SulAmérica; - Auxílio Home Office; - Plano de Carreira; - Grupos de Estudos; - Suporte para Certificações Microsoft; - Seguro de Vida; - Gympass; - Trabalho 100 % Remoto;

• Lead and facilitate Scrum ceremonies (sprint planning, daily stand-ups, sprint reviews, and retrospectives) to drive alignment, accountability, and consistent delivery of high-quality increments • Serve as an agile coach and trusted advisor to teams and stakeholders by embedding agile principles, fostering self-organization, and promoting continuous learning • Identify and remove impediments that impact team delivery • Collaborate closely with Product Owners to refine and prioritize product backlogs, ensuring work is clearly defined, value-driven, and aligned to business objectives • Track and report on team performance metrics including velocity and delivery outcomes • Drive continuous improvement through retrospectives and actionable follow-ups • Foster a collaborative, high-performing team culture • Support the adoption and scaling of agile practices across multiple teams and programs, contributing to organizational agile maturity and consistency • Ensure alignment between technical teams and business stakeholders • Mentor junior team members • Perform other related responsibilities as assigned

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Scrum Master within PNC's Lending Technology organization, you will be based in Charlotte NC or Dallas TX. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description - Supports and facilitates generally one to two Scrum Teams in various functions by fostering Agile values and practices. - Ensures team adherence to Agile principles. Provides coaching to the Scrum Team(s) on how to execute the Scrum framework. - Organizes and facilitates ceremonies, identifies improvement opportunities to optimize velocity and quality while mitigating risk. Tracks and communicates the overall team progress providing visibility to stakeholders. - Serves as a filter to remove impediments to progress as identified by the team. Protects the team from outside influences to ensure the team remains focused on Scrum Team priorities. - Partners with the Product Owner to ensure the backlog items are prioritized based on business value and ready for the team. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: - Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. - Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsAgile Methodology, Customer Solutions, Information Management, Organizational Analysis, Product Lifecycle Management (PLM), Program Administration, Scrum, Software Testing CompetenciesAgile Development, Coaching Others, Conflict Management, Design Thinking, Group Facilitation, Interpersonal Relationships, IT Standards, Procedures & Policies, Listening, Planning and Organizing, Problem Solving Work ExperienceRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. EducationBachelors CertificationsNo Required Certification(s) LicensesNo Required License(s) Application Window Generally, this opening is expected to be posted for two business days from 05/07/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations StatementIf an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO)PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.