• Primary responsibilities will include building AI/HPC infrastructure for new and existing customers. • Support operational and reliability aspects of large-scale AI clusters, focusing on performance at scale, real-time monitoring, logging, and alerting. • Engage in and improve the whole lifecycle of services—from inception and design through deployment, operation, and refinement. • Maintain services once they are live by measuring and monitoring availability, latency, and overall system health. • Provide feedback to internal teams such as opening bugs, documenting workarounds, and suggesting improvements.

• Participate in system integration projects with customer development teams, and 3rd-party systems integrators to build enterprise-grade scalable solutions using Samsara APIs • Create & define project scopes, technical specifications, and business requirements between Samsara and multiple external stakeholders • Build robust and scalable integration architecture to help solve use cases like Real-time Data Streaming, Event subscriptions, Batch processing, etc. • Build, test, validate, and review code to ensure completeness and highest quality deliverables • Advise and document best practices around integrations using Samara APIs and products • Exchange best practices, share knowledge with the Samsara product team, and developer community, and advocate for customer experience • Collaborate with Samsara’s Developer EcoSystem team closely to improve our API experience and feature set • Contribute to the enhancement of Professional Services team methodologies and tools • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

• Serve as the primary technical resource throughout the sales cycle across Quebec and European territories, leading customer engagements including demos, workshops, and proof-of-concept deployments to drive new business and expansion. • Lead technical discovery to assess prospects’ environments, identify gaps, and define success criteria that guide proposal design and accelerate deals. • Maintain awareness of the AI, DSPM, and data security marketspace, understanding how evolving AI capabilities support customer objectives, and clearly articulate the resulting business impact to technical and executive stakeholders. • Enable, support, and train partners on Qohash solutions to drive new revenue through partner-led and co-sell motions. • Collaborate cross-functionally to support RFP responses, revenue-generating initiatives, and strategic expansion plans for existing accounts by defining additional use cases and value opportunities as a technical expert. • Maintain deep knowledge of the competitive landscape, handle technical objections with credibility, and act as the voice of the customer internally, channeling product feedback, feature requests, and technical gaps to your teammates. • Develop technical narratives and demo environments that connect revenue conversations to real-world outcomes, tailored to the regulatory and business contexts of Quebec and European markets, keeping pace with evolving product capabilities and roadmap. • Travel to meet business requirements, including in-person meetings, conferences, and trade shows across Quebec and European markets, with willingness to travel internationally on a regular basis.

• Translate customer AI, compliance, and data governance goals into scalable technical architectures • Design phased deployment strategies across on-prem and cloud ecosystems • Execute and manage proof-of-value engagements with defined success metrics • Lead technical workshops and stakeholder alignment sessions • Optimize system performance, validate throughput, and ensure production readiness • Develop technical documentation and best practices for enterprise rollout • Provide structured customer insights to influence product roadmap decisions