• Serve as the primary onsite technical resource supporting enterprise networking, virtualization, server infrastructure, and data center operations aboard cruise vessels. • Play a key role in the migration of shipboard environments from VMware to Hyper-V utilizing Veeam while ensuring maximum uptime and operational continuity. • Provide Level 3 support for complex network, server, virtualization, and infrastructure issues. • Support VMware-to-Hyper-V migration initiatives utilizing Veeam technologies. • Install, configure, maintain, and troubleshoot Cisco routing, switching, wireless, and firewall environments. • Administer Microsoft Windows Server environments including Active Directory, DNS, DHCP, and Group Policy. • Support Hyper-V and VMware virtualization platforms. • Troubleshoot network performance, connectivity, server, and infrastructure issues. • Support onboard data center operations including rack-and-stack activities, cabling, hardware upgrades, and equipment replacement. • Execute maintenance activities and infrastructure upgrades with minimal operational impact. • Maintain technical documentation, procedures, and system configurations. • Coordinate with remote engineering teams and client stakeholders. • Serve as the lead onsite technical representative for Connection.

• Provide Level 3 support for complex network, server, virtualization, and infrastructure issues • Support VMware-to-Hyper-V migration initiatives utilizing Veeam technologies • Install, configure, maintain, and troubleshoot Cisco routing, switching, wireless, and firewall environments • Administer Microsoft Windows Server environments including Active Directory, DNS, DHCP, and Group Policy • Support Hyper-V and VMware virtualization platforms • Troubleshoot network performance, connectivity, server, and infrastructure issues • Support onboard data center operations including rack-and-stack activities, cabling, hardware upgrades, and equipment replacement • Execute maintenance activities and infrastructure upgrades with minimal operational impact • Maintain technical documentation, procedures, and system configurations • Coordinate with remote engineering teams and client stakeholders • Serve as the lead onsite technical representative for Connection

• Provide Level 3 support for complex network, server, virtualization, and infrastructure issues. • Install, configure, maintain, and troubleshoot Cisco network environments, including switches, routers, firewalls, and wireless infrastructure. • Support and administer Microsoft Windows Server environments, including Active Directory, DNS, DHCP, Group Policy, and related services. • Manage and troubleshoot virtualization platforms including Hyper-V and VMware. • Perform network diagnostics, root cause analysis, and resolution of performance, connectivity, and infrastructure issues. • Support data center operations, including rack and stack activities, cabling, hardware replacement, and infrastructure upgrades. • Coordinate and execute planned maintenance activities while minimizing operational impact. • Document technical issues, resolutions, system configurations, and operational procedures. • Serve as the primary technical resource onsite and provide guidance to remote support teams as needed. • Maintain adherence to client operational procedures, security standards, and compliance requirements. • Represent the company professionally when interacting with client stakeholders, vessel personnel, and third-party vendors.

• Ensure high standards of health and safety are implemented across all facilities. • Lead day-to-day operations across three plants (2 large + 1 small). • Ensure production plans are executed in line with business targets (volume, yield, quality and service levels). • Drive adherence to ofi operational standards across all sites. • Ensure strict compliance with EHS standards, local regulations, and ofi policies. • Promote a strong safety culture across all plants (zero harm mindset). • Lead risk assessments and ensure timely closure of safety CAPAs. • Ensure compliance with food safety standards (HACCP, GMP, BRC/ISO where applicable). • Drive consistency in product quality for dehydrated products (onion, garlic, herbs). • Support team in root cause analysis and corrective actions for quality deviations and customer complaints. • Manage plant budgets and control manufacturing costs. • Improve yield, productivity, and energy efficiency across drying, slicing, and processing operations. • Identify and implement cost-saving and value engineering initiatives. • Drive operational excellence initiatives aligned with plant maturity and business priorities. • Monitor and report KPIs: Production output & efficiency, Yield and losses, Quality metrics (complaints, micro, foreign matter, etc.). • Present plant performance updates to senior management. • Build and lead a high-performing multi-site team. • Strengthen frontline and middle management capability. • Drive a culture of accountability, engagement, and continuous improvement.