• Provide high-level, proactive support to the VP of Client Success • Manage complex calendaring and meeting logistics • Oversee comprehensive travel arrangements • Develop executive presentations and reports • Conduct weekly and month-end Salesforce audits

Role Description We are seeking an experienced Digital Publishing Assistant to join our team. The ideal candidate should have prior experience in WYSIWYG digital formatting, along with proficiency in Adobe Illustrator, Photoshop, Microsoft Word, and PowerPoint. The primary responsibility of this role is to develop slide-based web content and digital assets, utilizing tools such as Edwin Content Studio, Adobe Creative Suite, and Microsoft apps. The Digital Production Formatter will also need to understand accessibility principles and effectively communicate with subject matter experts (SMEs) and project managers. As a member of the content development and production team, you will help drive the planning, creation, and production of content for Nelson’s digital education platform. You will use your design knowledge and technical skills to create attractive and engaging content. This close-knit group works collaboratively in a fast-paced environment where priorities and projects need to be juggled, assessed, and reviewed to achieve maximum efficiency. Working with the publishers, editors, interactive/video team, and project managers, you will ensure that the digital and interactive products meet the company’s quality standards. The position requires high attention to detail, excellent verbal and written communication skills, and the ability to work with technical and non-technical staff. Key to success in this position is the ability to work well under pressure, manage competing priorities, and thrive in a technical and quick-changing environment. Qualifications - Knowledge of UI and web design principles - Strong creative and design skills with a keen eye for aesthetic and visual details - Proficiency in Adobe Illustrator, Photoshop, Microsoft Word, and PowerPoint - Familiarity with Jira, SmartSheet, and project management tools is a plus - Knowledge of accessibility principles - Excellent organizational skills to manage files and work assignments effectively - Strong communication skills to collaborate with SMEs and project managers - Ability to multitask and prioritize tasks to meet project deadlines - Proficient time management skills and ability to work independently and in a team - Strong problem-solving skills and attention to detail - Excellent English spelling, grammar, and communication skills - Knowledge of French is an asset Requirements - Convert existing manuscript and previously published content into slide format using Edwin Content Studio WYSIWYG editor - Follow established style guides and maintain consistency in layout, design, and messaging - Use Adobe Illustrator and Photoshop to enhance content, when needed - Format Word and PDF documents following established style guides - Insertion and validation of metadata in Edwin CMS - Collaborate with SMEs and project managers to gather requirements and ensure content meets the desired objectives - Understand and follow guidelines for accessibility, web compatibility, and rights and permissions, as well as file preparation requirements - Consider issues such as heading levels, color contrast, alt text, and other accessibility features during content creation - Create simple line art to digital specifications - Use project management tools to track progress, manage tasks, and meet project deadlines - Maintain organized files and work assignments to ensure efficient workflow and easy access to digital assets - Collaborate with cross-functional teams to gather feedback, make improvements, and iterate content based on user needs - Problem solve/troubleshoot issues throughout production - Prepare QA products and assets - Support and maintain product post-live Benefits - Nelson is committed to Inclusion, Equity, and diversity - Accommodation available during recruitment and selection process - All freelance work is carried out on a work-for-hire basis - Rate of pay ranges depending on experience and skill level

• Post property photos, videos, testimonials, and marketing content across social media platforms using provided materials and captions. • Upload listing media, property videos, and virtual tours to websites and marketing platforms. • Create social media thumbnails, open house posts, and listing marketing assets using Canva and templates. • Send marketing materials, listing updates, and follow-up instructions to sellers and agents. • Maintain and update agent bios, headshots, and marketing profiles. • Transfer and organize lead and prospect data into CRM systems and tracking spreadsheets. • Compile marketing performance data and update internal reporting boards. • Organize listing folders, digital assets, and marketing documentation.

Role Description We're currently looking for organized, reliable individuals to help support clients by coordinating details, managing schedules, and ensuring everything runs smoothly from start to finish. This is a fully remote position with flexible hours, making it a great fit for anyone looking to work independently while building valuable skills. No prior experience is required — training is provided. - Communicating with clients to understand their needs and preferences - Organizing schedules, confirmations, and important details - Providing clear, timely updates and support - Keeping everything on track to ensure a smooth experience - Assisting with coordination from start to finish Qualifications - Strong communication and organizational skills - Attention to detail and ability to stay on top of tasks - Comfortable working independently in a remote environment - Basic tech skills (email, apps, online systems) - Positive attitude and willingness to learn - Experience in customer service or coordination is helpful, but not required Requirements - Applicants must be authorized to work in: United States, United Kingdom, Mexico, Spain, Australia, or LATAM regions Benefits - 100% remote — work from anywhere - Flexible schedule options - Structured training provided - Supportive team environment - Opportunities for growth based on performance Who This Is Great For - Stay-at-home parents - Military spouses - Anyone looking for flexible, remote work - Individuals wanting to build new skills while working from home If you're organized, dependable, and enjoy helping others, we'd love to hear from you.