• designing, coding, testing, implementing, maintaining, and supporting multiple administration systems and processes • design and implement large and complex technical solutions • diagnosing, debugging, and resolving software problems • preparing and modifying technical documentation • project management duties for the technical aspects of large and complex projects • provide leadership as a model of how others should interact and accomplish tasks

• Administers various contracts (including all varieties of revenue, distribution, vendor/sourcing, special venture or unique business relationships.) • Duties require mitigating risks by understanding the purpose of the contracts, supporting negotiations, preparing correspondence, drafting documents or forms (i.e., redlining) obtaining business acceptance, execution of the forms, maintaining reference documentation and company-wide retention systems • Explain and interpret rules, regulations, policies, and procedures pertaining to contractual agreements and proper processes to follow • Generates, maintains and audits a central contract-resource file; ensuring all records are accurate and up to date • Write supporting letters and other communications or notices related to contracting matters • Analyze contracts to ensure they comply with state and federal laws and regulations. Ensure Enterprise policies are maintained or get approval where deviation has low risk and high value to the Enterprise • Review contract estimates, including proposed materials, costs, etc. and determine whether they seem reasonable and accurate • Establish contract management plans, measure and monitor performance and provide regular reporting • Formulate new processes, policies and procedures related to contract management as needed • Perform additional duties as requested by Supervisor and/or Management

• Lead and mentor multiple subteams while ensuring all projects are completed on time and within budget. • Identify process inefficiencies and provide strategic recommendations directly to management. • Oversee the development and deployment of reports, dashboards, and metrics to support business operations. • Establish processes to manage external vendors efficiently and effectively. • Manage HR and Operations and optimize processes. • Guarantee project deadlines are met while supervising the rollout of new software solutions. • Responsible for managing most shared services across TLI including Business Intelligence (BI), 3rd Party Tech Support, General Administration (Human Resources), and Recruiting.

Role Description Manage ongoing operational aspects of the Facility & Security agency services and occasional Escrow functions with primary responsibility towards supporting bank tradeco proposition and other syndicated structured trade finance facilities. - Operate the loan administration function to ensure the highest service standards and timelines. - Exclusive oversight, administration and monitoring of transactions done under the Bank tradeco platform in addition to responsibilities under agency services for syndicated loans. - Primary touchpoint for all transaction monitoring in relation to loans from lenders and fund management - requiring constant interaction with Mashreq operations teams, participating lenders & external clients (as may be required). - Work jointly with structuring team in the setup of operationally intensive transactions, to ensure seamless execution and ensure client satisfaction across bespoke structures. - Custodian of all tradeco related MIS with respect to lender participation across different facilities. - To train/up-skill junior team members / external contractors to act as effective back-up for managing Shorouq transactions. - Support growth of Tradeco platform across Mashreq’s network footprint on bespoke and complex structures. Additional Responsibilities - Conduct extensive review of relevant facility documentation from a loan management & monitoring standpoint ensuring optimal structures for enhancing operational efficiency. - Coordinate with parties on document execution, CP/CS Satisfaction & successful utilization. - Facilitate waivers and amendments for borrowers and direct the bank group as applicable. - Monitor Information Undertakings and Financial Covenants reporting to ensure documentation compliance and escalate to concerned personnel in the event of a discrepancy or delay. - Maintain Security in various facilities in various capacities, including renewals, expiries, lodgments and retrievals. - Ensure timely movement of funds (to client and / or to lenders) by closely liaising with cross-border operations teams. - Coordinate with External Legal counsels, Internal Legal Counsel, Compliance and Stressed Asset Unit to manage all legal and enforcements issues w.r.t accounts and securities. - Maintain Escrow business as per the Agreement requirements. - Liaise regularly with various internal departments (i.e. FTC, Credit OPS, Payments division, Compliance, Relationship, Risk etc.) and manage enquiries pertaining to transactions. - Updating KYC in various accounts and fulfill all compliance/regulatory requirements. - To act in the best interest of all parties i.e. lenders and borrowers, fulfilling fiduciary obligations, if any, without any conflict of interest.