Role Description Trillium Health Resources has a career opening for an Innovations Waiver District Supervisor to join our Care Management team. This position’s primary responsibilities include: - Overseeing a team of professionals who provide localized support within a managed care environment to members who receive Innovations Waiver funding and who have Intellectual or Developmental Disabilities or Traumatic Brain Injury. - Ensuring staff implement industry standard, evidence-based and best practices to support members using the Trillium Connections Care Management platform. - Providing oversight to ensure members receive whole-person care that focuses on all members’ needs including physical health, behavioral health, and social determinants of health/unmet health resource needs. On a typical day, you might: - Provide direct supervision and oversight for assigned team of localized, multi-disciplinary team supporting members with intellectual/developmental/TBI disabilities. - Ensure staff utilize workflows as required in Trillium Connections to complete Care Management comprehensive assessment and care plans for members as care needs change. - Establish a team-based, person-centered approach to coordination of care to be implemented by all team members. - Monitor teams to help ensure integration of care through the establishment of a multi-disciplinary team. - Be familiar with evidence-based and best practices for members and translate that knowledge into specific processes, procedures, and workflows for staff. Qualifications - Bachelor’s degree or licensure as an RN, and five (5) years of experience providing care management, case management, or care coordination to complex individuals with I/DD or TBI; OR - Master’s degree in a human services field or licensure as an RN, and three (3) years of experience providing care management, case management, or care coordination to complex individuals with I/DD or TBI. - Must have a valid driver’s license. - Must reside within 75 miles of Trillium’s Southern Region which includes the following counties: Bladen, Brunswick, Columbus, Hoke, Lee, Moore, New Hanover, Robeson, or Scotland. - Must be able to travel within catchment as required. Requirements - Work experience focused on working with Innovations Waiver (preferred). - A minimum of two (2) years of experience supervising a team (preferred). Benefits - Typical working hours: 8:30 am – 5:00 pm. - Work-from-home options available for most positions. - Health Insurance with no premium for employee coverage. - Flexible Spending Accounts. - 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year. - NC Local Government Retirement Pension (defined-benefit plan). - 401k with 5% employer match and immediate vesting. - Public Service Loan Forgiveness (PSLF) qualifying employer. - Quarterly stipend for remote work supplies.

• Develop User Interface (UI) using Python Tkinter library • Developing controls/monitoring software, low-level requirements-based tests to generate full-coverage LDRA verification procedures • Analyzing and dispositioning structural coverage holes • Coordinating with the customer to ensure full test coverage, correct expected results, and communication/disposition of test findings • Executing the tests in the LDRA test setup on both simulated and on-target environments • Reviewing test results and test time history data during test development, regression runs, and to help debug software issues • Identifying findings to the customer in instances where test outcomes do not align with requirements or with expected results • Authoring and participating in formal reviews of test cases, procedures, and results

Senior Software Engineer, Backend Location: 100% Remote - anywhere in the Continental U.S. Salary: $143,000/year Note: All advertised positions are salaried and full-time. About Us We are Friends From The City, a design and technology company focused on public impact and equity. We believe that inclusive design and accessible technology are essential to a just society. Every person we hire brings a distinct perspective, and we celebrate that. Our mission is to make digital interactions with the government simple, intuitive, and accessible. That means removing barriers like confusing user flows, inaccessible content, or language limitations that prevent people from getting what they need. We use human-centered design, thoughtful research, and well-crafted, reliable code to build digital products that work for everyone. About the Role Many public digital services rely on backend systems that are outdated, fragmented, or not built for modern use. These systems can slow down applications, drop user data, or make it harder for people to get timely support. As a Senior Software Engineer at Friends with a backend focus, you will help change that. You will design and build reliable infrastructure, APIs, and services that power accessible government applications. Your work will help create digital systems that are fast, secure, and built to serve people when it matters most. Requirements What you'll achieve: In this role, you will play a key part in strengthening the technical foundation of public interest digital services. You will: - Design and build APIs and microservices that connect legacy databases to modern user-facing applications - Write scalable, maintainable code in modern languages like .NET and TypeScript - Build event-driven integrations using streaming platforms like Apache Kafka - Work with front-end developers and product teams to deliver cohesive end-to-end solutions - Implement monitoring, testing, and performance tuning for stability and reliability - Support data security, compliance, and privacy in line with government requirements Skills You’ll Need to Bring: We are looking for a mission-aligned and versatile engineer who cares about writing clean code and solving real problems. The ideal candidate brings a mix of the following: - 5 or more years of experience developing server-side applications or services - Experience with .NET and TypeScript - Experience with microservices architecture and designing APIs that integrate with legacy databases and front-end services - Working knowledge of relational databases such as DB2 or SQL Server - Understanding of application security and authentication standards like OAuth2 - Experience with event streaming platforms such as Apache Kafka - Comfort with agentic, AI-assisted development workflows Nice To Haves: These are not required, but we would love to know if you have: - Experience with the Strangler Fig pattern or other incremental legacy-modernization approaches - Experience working with government systems or civic tech projects - Familiarity with AWS, Azure, or other cloud infrastructure tools - Experience with DevOps, containerization, or infrastructure as code - Comfort supporting production systems and debugging complex bugs Education & Experience: - Bachelor’s degree in any discipline or equivalent experience. 5-7 years of relevant experience preferred. Whether or not you check every box, we encourage you to apply if the role and mission excite you. Benefits We believe people do their best work when they feel supported, valued, and inspired. At Friends From The City, our benefits are designed to help you thrive at work and in life. Compensation & Time Off - Competitive salary based on experience and market benchmarks - 401(k) with company match to help you invest in your future - 18 days of PTO, 11 paid federal holidays, and 5 additional sick days to rest, recharge, and take care of yourself - Flexible remote work with support for coworking memberships if needed Health & Wellness - Comprehensive medical, dental, and vision insurance - Life insurance and short-term disability coverage - Wellness-first culture that respects boundaries and encourages balance Professional Growth - Annual Professional Development Stipend to invest in courses, conferences, books, or coaching - Opportunities to lead, mentor, and learn across projects and disciplines - Regular feedback, growth planning, and clear career pathways Work Culture & Values - A collaborative, mission-driven team that values your perspective - The chance to work on meaningful civic tech projects that directly improve people’s lives - An environment where creativity, curiosity, and care are part of the job Our Hiring Process - Phone Interview - Technical Interview - Final Interview Visit our Candidate Handbook to learn more about what to expect.

• Work ranges from web builds and redesigns to custom integrations, automation workflows, and app development • You'll be working directly with founders, marketing leads, and product teams — so clear communication matters as much as clean code.