Summary As a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions - including promoting products and services to our new and existing customers so they get the most value and enjoyment from their DISH TV experience. Job Duties and Responsibilities Customer Experience Representative: $15.00 + .50/hr Language Differential - Earn an additional $2/hr for shifts after 6 PM and on weekends! We provide full-time paid training! What You'll Be Doing: - Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift - Engage with a diverse consumer base to provide solutions for customer needs and technical issues What's in it for You: - Career Growth: Opportunity to promote two levels within your first year! - Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement - Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month) - This is a Full Time, Work-From-Home position with Company-provided equipment. Skills, Experience and Requirements - High school diploma or GED - Six months of related customer service and troubleshooting experience and/or training - Flexible to work shifts that might include evenings, weekends, or holidays - Smartphone or device with active data network connection - Fluent in English and Spanish - Pre-employment screen - A bility to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions; and camera on during all video meetings - Skills proven to help you thrive: Customer Service, Dependability, Resilience, Problem Solving, Continuous Development, Multitasking, Integrity - Must reside in Florida, Georgia, Idaho, Indiana, Kansas, Mississippi, Missouri, Nebraska, North Carolina, South Carolina, Utah, New Mexico, or Tennessee, Wyoming, Texas to be eligible for hire EchoStar will provide all initial equipment required to perform the role aside from home internet! A EchoStar-provided PC Tower and power adapter, and (2) two Monitors, with associated cabling will be provided. This will be considered leased equipment and shall remain the property of EchoStar. Required Accessories will initially be provided with a 30-day limited warranty. After 30 days from the hire date, you will be responsible for providing replacements should the required accessory(s) need to be replaced. EchoStar recommends that you maintain a backup/spare of each item to avoid downtime. Required Accessories: - USB Headset - USB Keyboard - USB Mouse - USB Webcam - Ethernet cable Home Internet and d edicated home office workspace with: - Stable Cable or Fiber ISP internet connection with a minimum 25 Mbps download and 2 Mbps upload speed with 99% uptime, and no bandwidth or data caps - Wired ethernet between modem and PC without the use of an adapter: Wi-Fi, fixed wireless, cellular or other hotspot, or satellite is not supported All costs to meet and maintain these requirements are the responsibility of the employee and are not reimbursed by EchoStar, except where required by law. Benefits: We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits . The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish ) Salary Ranges Compensation: $15.00/Hour

Role Description At Avaaz our granting program is not just about delivering funding, it’s about working with communities worldwide to contribute to our impact objectives to drive systemic and transformative change. The Grants Support Officer will play a vital role in ensuring the smooth functioning of Avaaz’s grants program and team, providing administrative, logistical, and operational support across all stages of the grant-making process. - Maintain and update our internal grant tracking system, ensuring information is accurate and up to date. - Review incoming proposals from potential grantee partners, distill key information, and brief relevant team members. - Communicate with grantee partners from diverse global contexts, supporting them throughout the process following proposal submission. - Track and organize incoming reports, proposals, funding commitments, and budgets in partnership with finance team. - Conduct background research on prospective grantee partners to inform decision-making. - Support the coordination of the grants lifecycle, helping ensure timelines are met and processes move forward smoothly. - Proactively identify gaps or inefficiencies in tracking systems and suggest practical improvements. - Support fundraiser commitments tracking and ensure regular, timely financial reporting. - Improve and maintain workflows for organization and storage of documents, such as contracts, reports, decisions, and legal authorizations. Qualifications - Proven experience in administration, project coordination, or grant support, ideally within a foundation, nonprofit, grassroots movement, or philanthropic organization. - Strong organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines. - Excellent written and verbal communication skills, with sensitivity to working with diverse audiences and cultures. - Strong relational intelligence. - Collaborative mindset, with a proactive and solution-oriented approach to work. Requirements - AI forward - able to rapidly learn and thoughtfully apply AI tools to streamline workflows and accelerate execution. - Experience in or knowledge of Avaaz’s priority areas, such as climate justice, Palestine, MENA, Indigenous rights, Sudan, Gender Equality, etc. - Experience in grantmaking and philanthropy, and granting compliance requirements. - Basic understanding of budgeting and financial reporting in a grants context. - Fluency in additional languages relevant to Avaaz’s granting work (Spanish, Portuguese, Arabic). Benefits - 5 weeks paid vacation per year. - 10 paid holidays per year. - Up to 3,000 USD training and development per year. - Up to 1,500 USD for language development per year. - Workspace support, including reimbursement for home office or co-working expenses. Company Description Avaaz is a global organization, with most of our work done remotely. Our staff are based all over the world. For this position, the candidate would ideally be based in the Americas or with a considerable overlap with EST working hours, although other locations may be considered.

• Responsible for answering incoming telephone inquiries regarding retirement plans from participants, employers and third-party plan specialists. • Work in collaboration with a team of associates and launch your financial services career in our call center! • Provide excellent service within our call center for our customers’ retirement savings accounts • Educate and empower our customers without having to make cold calls or sales • Communicate critical plan updates and changes • Process contribution changes, loans, and withdrawals • Process general account changes upon direction from the customer

• Work in collaboration with a team of associates and launch your financial services career in our call center! • Develop a solid foundation through our paid associate training program and receive continuous coaching for your role and career trajectory. • Provide excellent service within our call center for our customers’ retirement savings accounts • Educate and empower our customers without having to make cold calls or sales • Communicate critical plan updates and changes • Process contribution changes, loans, and withdrawals • Process general account changes upon direction from the customer