Role Description We're seeking a highly motivated and client-focused Account Director to manage strategic relationships with key customers across multiple verticals. This individual will serve as the primary point of contact for assigned accounts, ensuring: - Exceptional client satisfaction - Commercial performance - Alignment between Fetcherr’s product suite and each client’s business objectives This role is based in Louisville, Kentucky, with remote flexibility, and will work closely with global clients and internal teams. Key Responsibilities - Serve as the day-to-day contact for strategic clients, managing relationships and ensuring high levels of satisfaction and engagement - Understand client needs and business goals, and translate them into actionable plans that align with Fetcherr’s capabilities - Proactively identify opportunities to drive additional value for the client through product adoption, feature utilization, and cross-sell initiatives - Support contract renewals and commercial discussions, working closely with internal stakeholders to deliver mutually beneficial outcomes - Coordinate with internal teams (Product, Program, Tech, Support, and Data Science) to ensure successful solution delivery and issue resolution - Monitor client performance metrics, analyze trends, and provide insights and recommendations for continuous improvement - Represent the client’s voice internally to influence product development and service enhancements - Willingness to travel for client meetings, QBRs, or industry events Qualifications - 10-12 years of experience in a client-facing commercial role ideally involving customer success, account management, or strategic partnerships - Strong interpersonal and relationship management skills with the ability to interact confidently at multiple organizational levels - Excellent communication skills, both verbal and written, including the ability to present effectively to senior stakeholders - Analytical thinker with the ability to derive insights from data and drive strategic conversations - Self-starter with the ability to manage multiple priorities in a fast-paced, dynamic environment - Bachelor’s degree in Business, Economics, Aviation Management, or a related field. A Master’s degree is a plus - Experience in travel, mobility, logistics, marketplaces, or other demand-driven industries – advantage - Experience working with enterprise clients – advantage Benefits - Competitive salary and performance-based incentives - A comprehensive benefits package, including professional development opportunities - The opportunity to work with cutting-edge AI technology across multiple industries - Flexible work options, including remote opportunities - A collaborative and inclusive workplace culture

Title: Practice Director Workday Services Location: 1 N Haven St, Baltimore, MD 21224, USA - temprop="jobLocation" itemscope="" itemtype="http://schema.org/Place">Employees can work remotely - temprop="employmentType">Full-time Company Description At RPI Consultants we pride ourselves on being a team in the truest sense. We foster a collaborative working environment and are available to lend a hand where needed. Our approach focuses on results, but we enjoy thinking outside the box and breaking down preconceived notions. Our atmosphere is professional and relaxed. Turnover is low. Success is measured by client satisfaction, ease to work with, and performance. Job Description RPI Consultants is seeking a strategic, entrepreneurial, and results-driven Practice Director of Workday Services to lead the growth and expansion of our emerging Workday consulting practice. This position will play a critical leadership role in establishing and scaling Workday support services and consulting capabilities, with an initial focus on supporting organizations running Workday in Healthcare and Public Sector. Building on RPI’s decades of success delivering ERP, automation, and digital transformation solutions for healthcare and public sector organizations, the Director will help define the long-term vision, go-to-market strategy, service offerings and build the team required to achieve these. This leader will work closely with executive leadership to foster the Workday partnership, drive practice growth, expand client relationships, and build a high-performing organization grounded in trusted partnerships, delivery excellence, and industry expertise. The ideal candidate brings deep Workday consulting experience, strong executive presence, and a proven ability to grow consulting services through both business development and talent acquisition. This individual will leverage an established professional network to recruit top consulting talent and create a scalable, client-focused practice capable of delivering exceptional outcomes for healthcare, public sector, and enterprise clients. Key Responsibilities Practice Leadership & Growth Strategy - Lead the development and expansion of RPI’s Workday consulting practice, with an initial focus on post-production support offerings. - Define strategic growth initiatives, market positioning, and service offerings aligned with RPI’s long-standing ERP and automation expertise. - Partner with executive leadership to develop and execute business development strategies that drive revenue growth and market expansion across healthcare and public sector industries. - Identify and cultivate opportunities to cross-sell and expand services within existing RPI client relationships. Client Engagement & Consulting Leadership - Serve as a trusted advisor to executive stakeholders, providing strategic guidance throughout the Workday transformation and support lifecycle. - Lead client-facing consulting engagements while ensuring high levels of customer satisfaction, operational excellence, and delivery quality. - Collaborate with sales, delivery, and technical teams to scope engagements, develop proposals, and deliver tailored Workday solutions. - Build long-term client partnerships through proactive account management, strategic planning, and consultative problem-solving. - Maintain close engagement with client leadership to ensure successful delivery outcomes and alignment with organizational objectives. Talent Acquisition & Team Development - Recruit, attract, and retain high-performing Workday consulting professionals through established industry relationships and professional networks. - Represent the RPI culture, centered on collaboration, accountability, innovation, and client service excellence. - Mentor and develop consulting leaders and team members to support career growth - Establish resource planning strategies that align staffing capabilities with practice growth objectives and client demand. Innovation & Industry Leadership - Contribute to RPI’s continued innovation in ERP transformation, workflow automation, and digital modernization initiatives. - Collaborate with leadership and solution teams to identify market opportunities and evolving customer needs. - Represent RPI in industry events, client presentations, and strategic discussions related to Workday transformation and managed services. - Promote thought leadership and service innovation that strengthens RPI’s position as a trusted advisor within healthcare and public sector markets. Qualifications - Bachelor’s degree in Business, Information Systems, Finance, Human Resources, or a related discipline - 10+ years of experience in ERP consulting, professional services, or enterprise application leadership, with significant experience in the Workday ecosystem - Proven experience building, growing, or leading Workday consulting or managed services practices - Strong understanding of Workday support models, post-production services, and enterprise transformation programs - Experience supporting clients transitioning from legacy ERP platforms, preferably Infor CloudSuite or similar enterprise systems - Demonstrated success driving revenue growth, developing consulting services, and expanding strategic client relationships - Established professional network within the Workday consulting ecosystem with a track record of recruiting and developing top consulting talent - Experience serving healthcare, public sector, or highly regulated organizations preferred - Exceptional executive communication, stakeholder management, and presentation skills - Strong operational leadership capabilities, including forecasting, delivery management, and resource planning - Entrepreneurial mindset with the ability to build and scale services in a growth-oriented environment Why Join RPI Consultants For more than 25 years, RPI Consultants has helped healthcare, public sector, and enterprise organizations modernize operations through ERP implementation, automation, and digital transformation solutions. As the Practice Director of Workday Services, you will have the opportunity to shape and lead a growing practice backed by an established consulting organization with deep industry expertise, long-standing client relationships, and a reputation for delivery excellence. This role offers the opportunity to build something meaningful — creating a scalable Workday consulting and managed services practice that helps organizations maximize the value of their ERP investments while positioning RPI for continued growth in the evolving enterprise technology landscape. Additional Information Location: Position is nationwide and requires frequent travel nationwide as well as the discipline to work from home as needed. Salary: Pay commensurate with experience. All your information will be kept confidential according to EEO guidelines. "RPI Consultants, LLC is an equal opportunity employer. As a federal contractor, we take affirmative action to ensure equal opportunity and all candidates are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics.

Title: IT Director Location: Madison, WI Job Description: State Bar of Wisconsin is hiring a strategic and experienced IT Director Shape the future of technology for a mission-driven organization. We’re seeking an experienced, forward-thinking IT Director to lead our technology strategy and operations at a pivotal time. This is a high-impact leadership role responsible for ensuring our systems are secure, reliable, and scalable and positioned to support the organization’s long-term goals. If you’re a strategic IT leader who can see the big picture while ensuring day-to-day excellence, this is an opportunity to make a meaningful difference. Who We Are The State Bar of Wisconsin is a professional association, created by the Wisconsin Supreme Court, for all attorneys who hold a Wisconsin law license. With more than 25,000 members, the State Bar exists to serve its members and the public by promoting the law and access to justice. We aid the courts in improving the administration of justice, provide continuing legal education and other services for our members, support the education of law students, and educate the public about the legal system. What You Will Love - Opportunity to shape the organization’s technology future and make an impact - A collaborative, supportive leadership team that values strategic input - Meaningful work supporting a respected, mission-driven organization that acts with integrity, promotes justice, and works toward a fair and just legal system. - A role with both strategic influence and operational impact - The opportunity to work a hybrid schedule with the minimum requirement to be in the office on Tuesdays and Wednesdays and as needed for the role. What You Will Do As IT Director, you will: - Lead IT strategy: Develop and execute a forward-looking technology roadmap aligned with organizational priorities - Ensure operational excellence: Oversee all IT systems, infrastructure, and applications to maintain high performance and uptime - Champion cybersecurity best practices and ensure protection of organizational data and systems - Drive scalability and innovation: Build systems and processes that grow with the organization and adapt to evolving needs - Develop and maintain a lifecycle management system - Lead the strategy and continuous improvement of digital commerce platforms ensuring a seamless, user-centered experience - Evaluate and streamline the organization’s technology portfolio, recommending consolidation or replacement of platforms where redundant, overly customized, or outdated systems currently limit agility and maintainability. - Lead and develop a team: Provide strong leadership, mentorship, and accountability for IT staff and vendors - Partner across the organization: Collaborate with leadership to identify opportunities where technology can improve efficiency, service, and impact - Manage resources: Oversee IT budgets, vendor relationships, and technology investments with a focus on value and sustainability - Ensure technology enhances staff efficiency and the member experience without unnecessary complexity. Requirements What We Are Looking For - Four year degree in Information Systems, Computer Science or related field. - 10+ years experience of progressive IT experience including experience serving as the primary cybersecurity lead. - 5+ years leading an IT department including setting long-term strategy. - Deep understanding of network systems, cybersecurity, software, hardware, PCI compliance, web systems, and IT governance. - Advanced knowledge of the Internet, and web server and relational database systems. - Demonstrated experience developing IT strategic plans and leading system modernization or transformation in a lean environment. - Demonstrated project management experience; ability to organize, manage, and implement technology projects. - Experience supporting or leading digital commerce platforms, with a strong understanding of user experience, conversion optimization, and customer journey design. - Strong understanding of enterprise infrastructure platforms including Windows, cloud services, networking, and modern SaaS environments. - Experience managing hybrid environments (on-prem, cloud, SaaS). - Experience leading system modernization or digital transformation initiatives. Compensation and Benefits The State Bar of Wisconsin offers competitive compensation with annual merit increases and excellent benefits including: - Paid vacation starting at 3 weeks per year - 2 weeks of paid sick time per year - Excellent and low-cost health and dental insurance - Fully paid life and long-term disability insurance - 10 paid holidays plus 2 personal days - Volunteer time off - Hybrid work schedules and flexibility - 8% 401(k) contribution!! - The State Bar is also a “qualified employer” for the federal Public Service Loan Forgiveness Program. How To Apply To apply, upload a resume and a cover letter, including salary expectations. This position will be posted until it is filled, but priority will be given to applicants who submit early, so don’t wait. Apply today! The State Bar of Wisconsin is an equal opportunity employer and is committed to a fair, merit-based hiring process. We hire great people from a wide variety of backgrounds and seek to create a supportive, welcoming environment for all. Candidates who share these values are encouraged to apply.

Title: Director, Media Planning (Temporary) Location: Remote, USA Job Description: Crossmedia is the global media independent. We’re committed to doing media and business the right way, guided by the principles of TRUST, REASON and the Pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul. We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The Pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues’ professional & personal wellbeing and growth. It’s why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age’s Best Places to Work for the past seven years in a row. We have offices in the US in New York and Philadelphia, with employees across 25+ states, as well as in London and Germany. Our client roster includes U.S. Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, American Cancer Society, Ricola, Herschend Family Entertainment, Edible Arrangements and more. YOUR ROLE We are hiring a Director to join our Planning and Business Leadership team in a full time temporary role through August (benefits eligible). As a champion of media planning and strategy, the Director, Media, is responsible for delivering a level of innovation and excellence in work. This requires an in-depth understanding of communications and media strategy, cross-channel planning, and the intricacies of online and offline media activation and campaign performance analysis. You have 6+ years of experience in an integrated cross-channel media planning role. You are passionate about consumer behavior, digital media, technology, and data. You have strong POVs, engaging in industry and agency thought leadership. ' This role is hybrid, and requires working onsite at our New York office, with flexibility to work from home - You can toggle between the strategic and executional sides, because knowing the technical allows you to craft a stronger strategy. - You are comfortable explaining media theories and technology to clients, partners, and internal teams. You take away the smoke and mirrors and are a teacher and mentor to your team. - You enjoy building relationships with clients, as well as new business prospects and partner agencies. - You have an entrepreneurial streak and are excited about building the agency with new tools, ideas, and opportunities. - You are looking for a place to learn, push and build something special, and want to do it in a collaborative environment. You should be comfortable in a casual environment where the structure is loose, and the only limitations are your own. REQUIREMENTS - 6 + years of experience in media planning. - Vertical experience in financial, banking, wealth management or related is highly desirable. - Providing strategic leadership based on an in-depth knowledge of each clients’ business - Advance media product delivered to clients, fueled by a holistic understanding of advertising and media. - Liaison between partner agencies, media partners, in-house client strategy/creative team - A thorough understanding of the media landscape and how it’s evolving - Team management, including managing and mentoring team members. Reviews, performance issues, timely reviews/feedback, active work distribution and fair rotations - Strong listening skills: believes good thinking can come from anyone and any place. - Participation in new business - A team player willing to compromise their point of view in support of others. This person WILL BE part of a highly successful integrated cross-discipline team Salary range $100k - $145. Commensurate with experience. Compensation is determined on the skills, qualifications and tenure of the applicant. Ideal is a NY based candidate. This role is benefits eligible. CROSSMEDIA BENEFITS Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including: - Flexibility to work in hybrid manner with in-office and work from home options (depending on role). - Open/Flexible PTO with US & UK specific policies - Sponsored healthcare options and agency-wide physical & mental health support - 401k with company match (USA), and generous Pension (UK) - Paid sabbatical at significant milestone anniversaries - Generous paid parental leave policy - Life milestone recognition & support - The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development) - Cell phone/tech reimbursement - Student Loan payment plan (US) - Tuition reimbursement - Learning & Development and training programs - And burgers – lots and lots of burgers COMMITMENT TO DIVERSITY AND INCLUSION Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation. Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law.