Enabling a high-quality and viable healthcare system
Audit Support, COB, DM
Location
United States
Posted
10 days ago
Salary
$18 - $20 / hour
Seniority
Junior
Job Description
Audit Support, COB, DM
Cotiviti
• Handle daily administrative activities within the COB and DM departments • Collaborate with all levels and members of the COB & DM auditing team • Communicate directly with Medicare, Insurance companies, Providers, and/or Employer groups • Enter accurate member, group, and claim information into Cotiviti tools • Ensure confidentiality and security of all data, adhering to all HIPAA laws • Meet or exceed standards for productivity and quality as identified by guidelines
Job Requirements
- High School Diploma or General Educational Development (GED)
- 1 year of prior experience, including entry-level candidates, are welcome to apply
- At least 1 year of Cotiviti experience is recommended for individuals seeking their next opportunity internally
- Prior experience in an administrative support function and/or office environment (preferred)
- Computer proficiency in Microsoft Office applications
- Excellent verbal and written communication skills
- Ability to work well in an individual and team environment demonstrating self-motivation to deliver success
- Strong attention to detail in documentation and review of information
Benefits
- Medical, dental, and vision insurance coverage
- Disability and life insurance coverage
- 401(k) savings plans
- Paid family leave
- 9 paid holidays per year
- 17-27 days of Paid Time Off (PTO) per year
Related Guides
Related Categories
Related Job Pages
More IT Support Jobs
IT Specialist
Skyrocket Studios PH, Inc.Skyrocket Studios is a Manila-based digital and creative marketing agency that turns the 99.9% to a full working 100.
• Establish, optimize, and safeguard core technical ecosystem • Oversee the complete lifecycle of networks, hardware systems, and software platforms • Lead the design and configuration of robust local networks including routers, switches, and firewalls • Evaluate and select hardware assets and foundational software platforms • Download, install, activate, and customize core software environments • Guard confidential company resources by deploying active intrusion detection systems and encrypting sensitive data • Drive internal user satisfaction by addressing help desk queries and leading hands-on technical training sessions • Track technical project lifecycles and ensure total adherence to budget parameters • Own the execution of critical HR-focused IT workflows and conduct standardized asset setup • Conduct comprehensive disaster recovery planning and backup procedures.
• Daily leadership and motivation of the team to achieve set targets • Conduct coaching and regular feedback sessions • Promote internal communication and collaboration within the team and with other departments • Implement internal and client-specific processes • Quickly adapt to changes
• Serve as the first line of support for our users, including clinicians, staff, and admins via Zendesk (email, chat, tickets, phone) • Troubleshoot user-reported issues, escalate bugs to product/engineering, and follow through on resolution • Triage and categorize inbound tickets to improve internal response speed and clarity • Translate user feedback into actionable insights to improve product usability • Collaborate closely with Customer Success to ensure a consistent and proactive support experience
• Serve as the first line of support for our users, including clinicians, staff, and admins via Zendesk (email, chat, tickets, phone) • Troubleshoot user-reported issues, escalate bugs to product/engineering, and follow through on resolution • Triage and categorize inbound tickets to improve internal response speed and clarity • Translate user feedback into actionable insights to improve product usability • Collaborate closely with Customer Success to ensure a consistent and proactive support experience
