Role Description The Patient Scheduler empowers Axia Women's Health's patients on their healthcare journey in a remote capacity. With exceptional customer service and communication skills, the Patient Scheduler is a key resource for scheduling, modifying appointments and providing Axia patients with the support they need. - Utilize professional and courteous communication to greet patients when answering phone calls and responding to their inquiries. - Review and manage recall appointments and no show/cancellation reports. - Promptly and professionally route phone calls to appropriate personnel via direct transfer, paging, voicemail, or redirect as needed. - Retrieve and appropriately route any messages from the answering service. - Perform registration functions for new or existing patients and activate patient files. - Effectively collect and record copayments as required. - Provide advanced financial support to patients and colleagues regarding claim and billing inquiries. - Verify patient insurance eligibility and clearly communicate benefit limitations. - Assist with scheduling patient appointments and follow-up visits. - Ensure accurate and detailed documentation of patient encounters. - Provide additional support to patients and medical staff as needed. - Work collaboratively with clinical colleagues, management, and other staff to ensure efficient practice operations. - Ensure compliance with all Standard Operation Procedures (SOP's) and policies (including HIPAA & OSHA). - Adhere to practice policies, procedures, and protocols. - Participate in team meetings and contribute to quality improvement initiatives. - Demonstrate commitment to organization's mission, vision, and values by embodying its principles in daily activities. - Uphold high standards of ethical behavior, integrity, and professionalism. - Actively contribute to creating a positive work environment that aligns with the organization's goals and objectives. - Other duties as assigned. Qualifications - Excellent customer service skills that include written and verbal communication. - Ability to handle high call volume in a productive manner and know when to escalate issues. - Ability to multitask and work in a fast-paced environment. - Compassionate and empathetic attitude towards patients. - Demonstrate time management skills by efficiently prioritizing tasks and patients simultaneously. - Demonstrate professionalism, a high quality of work, collaboration, goal attainment, attention to detail, self-motivation, and productivity in a remote capacity. - Proven ability to work collaboratively within a team environment. - Highly adaptable and willing to adjust to changing priorities and conditions. Requirements - High School Diploma or equivalent required. - Minimum 1-2 years of customer service experience. - Call Center experience preferred, but not required. - Computer proficiency, including programs such as MS Office, Word, Excel, email and internet research. - Knowledge of HIPAA and Insurance Payors. - Medical Receptionist/PSR experience preferred. - Experience with electronic health records (EHR) systems preferred, but not required. Benefits - Full time benefit-eligibility beginning the first of the month after hire. - Immediate 401(k) matching contribution with no vesting period. - Generous PTO offering with additional time off for volunteering. - Choice of multiple medical insurance plans to best meet your needs. - Access to Axia providers at little to no cost through Axia’s medical insurance. - Axia-paid life insurance, short term and long term disability. - Free counseling for colleagues and family members, including parents and parents-in-law. - Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program. - Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more! Company Description At Axia Women’s Health, we’re passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals – without regards to gender, race, ethnicity, ability, or sexual orientation – and proudly celebrate our individual experiences and differences.

Role Description As an Appointment Setting Specialist, you will be the first point of contact for people reaching out to Political Asylum Lawyers - meaning their experience with us starts with you. You will respond quickly across multiple channels, build genuine rapport with prospective clients, pre-qualify their cases, and guide them toward booking a paid consultation with our team. Every person who contacts us is navigating one of the most difficult moments of their life. You know how to make someone feel heard and how to move a conversation toward a decision. You work within an AI-enabled sales operation, using tools like HubSpot, ManyChat, and AI-assisted call review. You report directly to our Lead Appointment Setting Specialist. This is a sales role. It is not an administrative or call center position. This role is open to candidates located in Argentina. What You'll Do - Lead Engagement & Conversion - Respond quickly to inbound leads across calls, WhatsApp, email, and social media to maximize connections and consultations booked. - Build rapport, uncover needs, and persuasively present the value of a paid consultation. - Handle objections professionally, and guide prospective clients toward booking and payment with confidence and empathy. - Follow up persistently with warm leads until they convert or are disqualified. - Ensure every potential client feels heard, respected, and supported - regardless of outcome. - CRM & Sales Operations - Maintain accurate, detailed records of all interactions in HubSpot or other applicable software. - Use AI-generated call summaries to support your own follow-up and self-coaching. - Engage with ManyChat conversational flows to manage and respond to inbound leads from Instagram, WhatsApp, and other channels. - Manage consultation scheduling and follow up with leads that require reminders, rescheduling, or additional information. - Consistently hit and exceed daily and weekly performance goals for consultations booked, response time, and follow-up activity. - Team & Handoff - Act as the bridge between prospective clients and our Consultation Specialists, ensuring a smooth, client-centric handoff. - Provide structured and timely feedback to your Lead Appointment Setting Specialist on lead quality, objections, and client concerns. - Uphold empathy and professionalism in every interaction, representing the firm's values at all times. Qualifications - Fluency in Spanish and English. - 2-3 years in high-volume B2C environments with a track record in appointment setting, lead qualification, or inside sales. - Strong persuasive communication skills: you are able to build rapport quickly and handle objections with confidence. - Demonstrated track record of consistently meeting or exceeding booking or sales quotas. - Experience working with a CRM and managing high-volume lead flow. - Comfortable using digital tools and platforms as part of a structured daily workflow. - Organized, disciplined, and resilient - you thrive on hitting targets and following structured processes. - Growth mindset, adaptable, and collaborative - you take feedback seriously and act on it. Preferred Qualifications - Experience with HubSpot or a similar CRM. - Familiarity with ManyChat or other conversational marketing tools. - Experience in legal, healthcare, or other high-stakes, high-empathy environments. Benefits - This position offers a monthly gross salary range of USD 1,300 – 1,500 (OTE), commensurate with experience and qualifications. - 11 U.S. federal holidays off (paid) regardless of your location. - Week between Christmas and New Year's — office closed, fully paid. - Local holiday work that doesn't coincide with a U.S. holiday is compensated per your country's labor laws. - Comprehensive training program — we invest in bringing you up to speed on our systems and best practices. - Mentorship and collaboration — learn from experienced practitioners in your field and contribute your expertise. - Career advancement paths — we promote from within and create opportunities. - Equipment support — stipend or provided equipment to set up your home office, available after 4 months on the job. How to Apply To apply, please submit a resume and a cover letter, both of which must be in English. Your application won’t be considered without a cover letter. Your cover letter should explain why you’re uniquely qualified for this particular position, and why you would be a great fit for our law firm. Generic, copy/paste cover letters will be discarded. Upload your cover letter and resume, in PDF format, through the software program where you’re viewing this announcement. Please do not call or email us about this opening.

Role Description Nederlandstalige Appointment Setter op freelancebasis, volledig remote vanuit het buitenland. Voor Mankind Media zoeken wij communicatief sterke professionals die vanuit hun eigen locatie in het buitenland actief willen bijdragen aan onze commerciële groei. - Je benadert potentiële zakelijke klanten telefonisch en per e-mail. - Je voert professionele gesprekken waarin je interesse creëert en behoeften signaleert. - Je plant kwalitatieve afspraken in voor onze accountmanagers. - Je registreert contactmomenten en afspraken zorgvuldig in onze systemen. - Je bouwt vertrouwen op bij potentiële klanten en vertegenwoordigt onze organisatie op professionele wijze. - Je bespreekt periodiek jouw resultaten en draagt bij aan het verbeteren van de werkwijze. - Je neemt iedere werkdag deel aan twee vaste gezamenlijke teamtrainingen, gericht op gesprekstechniek, commerciële ontwikkeling, praktijkvoorbeelden en het verbeteren van resultaten. Qualifications - Je woont buiten Nederland en België en kunt structureel volledig remote werken. - Je beschikt over hbo niveau in denken en werken. - Je beheerst de Nederlandse taal uitstekend, zowel mondeling als schriftelijk. - Je bent gemiddeld minimaal 32 uur per week beschikbaar, van maandag tot en met vrijdag tussen 08.30 en 17.00 uur Nederlandse tijd. - Je bent beschikbaar voor twee gezamenlijke online teamtrainingen per werkdag binnen de Nederlandse kantooruren. - Je communiceert overtuigend, professioneel en resultaatgericht. - Je kunt zelfstandig werken en neemt verantwoordelijkheid voor jouw resultaten. - Ervaring met telefonische acquisitie, afsprakenplanning, telemarketing of accountmanagement is een sterke pré. - Je bent bekend met werken op freelancebasis of bereid je hierin goed te verdiepen. Requirements - Je beschikt over een rustige en professionele thuiswerkplek. - Je hebt een betrouwbare internetverbinding. - Je werkt vanaf een desktopcomputer of laptop met webcam. - Je beschikt over een goede headset met externe microfoon. - Je kunt werken met online communicatiemiddelen en digitale systemen. - Je bent beschikbaar tijdens Nederlandse kantooruren, ongeacht jouw woonland of tijdzone. - Je kunt actief deelnemen aan online teamtrainingen, evaluaties en commerciële begeleiding. Benefits - Een volledig remote freelance opdracht die je vanuit het buitenland kunt uitvoeren. - Samenwerking met een groeiende Nederlandse mediaorganisatie. - Uitbetaling in euro’s. - Een vast uurtarief, aangevuld met variabele bonussen op basis van jouw prestaties en behaalde resultaten. - Twee gezamenlijke teamtrainingen per werkdag, waarin wij actief werken aan gesprekstechniek, commerciële vaardigheden, kwaliteit en resultaatverbetering. - Online begeleiding en structurele feedback, zodat je jezelf commercieel verder kunt ontwikkelen. - Concrete doorgroeimogelijkheden richting Senior Planner, Accountmanager, Teamleider of Teammanager, afhankelijk van jouw resultaten, ontwikkeling, verantwoordelijkheidsgevoel en bijdrage aan het team. - Bij goede prestaties kan jouw groei zichtbaar worden in zowel jouw functie, verantwoordelijkheden als verdienmogelijkheden. - Een professionele remote werkomgeving met duidelijke verwachtingen, begeleiding en commerciële doelstellingen.

• Contact warm, pre-qualified inbound leads • Manage a high daily call volume in a structured environment • Schedule appointments for senior sales representatives • Assist new clients through onboarding in Tribexa • Conduct Zoom calls to walk clients through deal documents and system access