• Review and analyze documents, claim forms, supporting materials, and contract-related information • Respond to complex inquiries from customers and clients • Follow standard protocols, procedures, and instructions from Project Managers and Supervisors • Apply feedback quickly and accurately to meet project expectations • Work collaboratively with internal teams, project managers, supervisors, and business partners • Monitor claims and correspondence work to ensure procedures are followed and project goals are met • Assist supervisors and project managers in resolving issues that arise • Identify errors, monitor the overall health of the case, and help create solutions • Support quality assurance, deadlines, deliverables, and client-focused project outcomes

Role Description The Guest Services Coordinator supports clients throughout the travel planning process by assisting with scheduling, reservations, and travel-related communication. This role focuses on organization, responsiveness, and delivering a smooth client experience. Responsibilities - Coordinate travel reservations and itinerary details - Respond to client requests and travel-related questions - Communicate updates and confirmations in a timely manner - Review travel details for accuracy and completeness - Maintain organized records and travel documentation Qualifications - Strong communication and customer service skills - Detail-oriented with strong organizational abilities - Comfortable working with online systems and scheduling tools - Ability to manage multiple tasks efficiently - Previous hospitality or customer support experience is helpful Benefits - Remote position - Flexible scheduling based on client needs - Training and onboarding provided - Compensation based on experience and performance - Additional details discussed during the hiring process Application Process Submit your application for consideration. Qualified applicants will be contacted with next steps.

Role Description Établir, sous le leadership de la Direction Générale de la Météorologie, un Cadre national des services climatologiques à Madagascar permettant de coordonner, renforcer et pérenniser la production, la diffusion et l’utilisation des services climatologiques au service du développement durable, de la résilience climatique et de la réduction des risques de catastrophes. - Réviser l’état des lieux institutionnel, technique et réglementaire des services climatologiques à Madagascar. - Identifier les besoins prioritaires des secteurs utilisateurs clés (agriculture, eau, santé, énergie, RRC, environnement, tourisme, pêche, etc.). - Redéfinir l'architecture institutionnelle et des mécanismes de gouvernance du CNSC. - Proposer des mécanismes de production, de partage, de diffusion et de valorisation des informations climatologiques. - Élaborer une feuille de route opérationnelle et un plan d’action pluriannuel pour la mise en œuvre du CNSC. - Assurer que l’ensemble du processus et des livrables soient conformes aux lignes directrices et guides de l’Organisation météorologique mondiale (OMM). Qualifications - Diplôme universitaire supérieur (Master minimum) en climatologie, météorologie, hydrologie, sciences de l’environnement, développement ou domaine connexe. - Expérience confirmée (au moins 10 ans) dans le développement de services climatologiques, de cadres institutionnels ou de politiques publiques liées au climat. - Expérience avérée dans des missions financées par des partenaires techniques et financiers (Banque mondiale, PNUD, GCF ou similaires). - Bonne connaissance des cadres et normes de l’OMM, du GFCS et des initiatives internationales pertinentes (SOFF, EW4All). - Expérience de travail avec des services météorologiques nationaux et des institutions publiques. Requirements - Excellentes capacités d’analyse institutionnelle et stratégique. - Solides compétences en facilitation de processus multi-acteurs. - Excellentes capacités de rédaction et de synthèse en français. - La maîtrise de l’anglais constitue un atout. Benefits - Payband C ou D. - Durée: 45 jours sur une période de 9 mois. Company Description La Direction Générale de la Météorologie (DGM) joue un rôle central dans la production de données, de produits et de services climatologiques à Madagascar. - Cadre national des services climatologiques (CNSC) établi en 2015. - Renforcement de l’efficacité et intégration opérationnelle des secteurs ciblés par le projet Hydromet Madagascar. - Alignement avec les exigences des partenaires techniques et financiers.

Title: Field Trainer for Habilitation Services (Central PHX) Location: Central Phoenix, AZ Department: Direct Support Services Hybrid Full Time Job Description: AZA United (Arizona Autism United) is a leading nonprofit service organization for children and families affected by autism in and around Maricopa County. We provide a wide range of supports and therapies and are currently expanding locations and programs. As we continue to grow and expand our high-quality services, we need to hire more people who want to make a difference in the lives of families affected by autism. To learn more about why great people choose to work at AZA United, please visit our site: www.azaunited.org/whyaza This may be a good fit for your if: - ... you have at least 1 year of experience providing home-based habilitation for multiple children/youth with autism; - ... you live in Central Phoenix (with easy access to the I-17 and SR-51 corridors) - ... you enjoy supporting families; - ... you're ready for a leadership role; - ... and you want to make an impact on families working for a nonprofit organization! We are looking to hire a 2 Field Trainer for Habilitation Services (internally known as DSS Field Trainers) to support the HCBS/DSS department with matching, monitoring, and training habilitation, respite and attendant care providers while also assisting families with service-related needs. Snapshot LOCATION: 30% remote / 10% in office / 60% Client Visits in Central Phoenix SCHEDULE: 30-40 hours/week; Must maintain availability M-F 2pm-6pm COMPENSATION: Starting pay range is $22-$25 + Scheduled Raise Program 2x/year BENEFITS: Comprehensive health package, PTO/PST, 12 paid holidays, 401(k), paid parental leave, and more! Job Duties Trainers support our in-home Habilitation and Respite Providers. Part of the job will be conducting home visits to assist families and providers with developing teaching strategies and other supports. All other related work will be done remotely. AZA United will provide all necessary technology to complete your job duties, and you will communicate regularly with other trainers and our program director through virtual meeting platforms. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide training and support for Habilitation, Respite & Attendant Care Providers: - Conduct home visits to assist providers with hands-on training and guidance - Help providers understand how to implement goals, establish routines, work with families, complete reports, and conduct other activities to provide effective and compassionate services - Provide additional support via phone, email or virtual meetings as needed - Deliver presentations for new employee orientation and related training classes - Assist providers with obtaining or creating any necessary teaching materials for Habilitation goals Provide support for families receiving DDD services: - Assist with writing appropriate functional outcomes/goals and teaching strategies - Help families prepare for ISP meetings with DDD, and attend if needed - Provide support via phone, email, or home visits to help families receive effective services - Conduct in-home quarterly monitoring visits to maintain compliance with Attendant Care service requirements - Manage administrative tasks and systems to coordinate habilitation and respite services - Help manage data entry for related systems in regard to client goals, ISPs, reports, and related information Work with supervisors and administrative staff to ensure authorizations, goals, and other elements necessary for service coordination are in place: - Communicate with DDD support coordinators as needed to facilitate services for families and providers - Assist with incident reporting and other related procedures - Submit written reports or related items documenting activities for home visits and communications Experience & Qualifications - HS Diploma or GED required; Associate's degree OR equivalent years of related work experience preferred - At least 1 year of experience providing home-based habilitation for multiple children/youth with autism; experience with more than one family preferred. - Ability to provide your own transportation to client homes and other service locations throughout Phoenix/Maricopa County and surrounding areas (MUST be able to provide proof of insurance and registration; drive time is paid, and mileage is reimbursed) - Proven ability to communicate effectively with tact and perspective across diverse populations - Strong ability to multi-task, independently plan and organize own activities to prioritize daily workloads - High competence in Microsoft Excel and other Microsoft Office products (Outlook, Teams, etc.) - Knowledge of habilitation, autism spectrum disorders, systems of care, treatments and services, etc. preferred - Must be able to successfully pass a fingerprint clearance check, a tuberculosis screening, and other related hiring requirements - Ability to respond positively and appropriately to child’s behaviors and verbalizations to improve behavior and maximize independent functioning, consistent with the personal values and direction expressed by the child’s family and/or AZA United supervisors - Ability to manage a flexible schedule and have full availability M-F between 2:00 p.m.-6:00 p.m. - Bilingual/Spanish Speaking, a PLUS! Benefits Join an organization with a great culture and supportive leadership that believes in work/life balance. AZA United is an Arizona Top Workplace winner because we provide a collaborative work environment focused on transparent communication, teamwork and professional growth! In addition, you will receive the following benefits: - A competitive salary + Scheduled Raise Program 2x/year - An excellent comprehensive health benefits package that includes health, dental and vision, employer contributions to your health savings account, company paid Short-Term/Long-Term Disability, and employer-paid basic life insurance - Student Loan Forgiveness: As a non-profit organization, your employment (when consistently working at least 30 hours a week) meets requirements under the Public Service Loan Forgiveness program (for student loan forgiveness). For more information you can visit: studentaid.gov/manage-loans/forgiveness-cancellation/public-service - A 401K plan with up to 4% match after one year of service - Generous paid sick time and PTO, and 12 Paid Holidays - Paid Maternity/Paternity Leave Autism knows no race, religion, gender, or identity. We need and value diversity and inclusion in our workforce in order to fully support our families. AZA welcomes applicants of any race, age, religion, gender, identity, or any other aspect which makes you unique. Arizona Autism United (AZA United) complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources department.