• Be the primary point of contact and build long-term relationships with English speaking clients onboarding their new website builds • Help clients through email, phone, screen-share meetings. • Building and maintaining strong, long-lasting customer relationships • Delegating Tasks or Project to Team members • Liaising with cross-functional internal teams including the customer service team and the website design project team to improve the entire customer experience • Monitor and assess client’s sites to ensure that we provide high-quality products • Gathering and refining specifications and requirements based on the needs of the client. • Ensuring to set correct expectations, timely and successful delivery of our solutions according to client's needs and objectives • Meeting required monthly KPIs set by management • Will be reporting directly to US Branded Sites Manager

• Lead and coordinate multiple L&D workstreams, ensuring alignment with enterprise PMO standards. • Manage timelines, risks, dependencies, and stakeholder expectations with clarity and precision. • Collaborate cross-functionally to streamline processes, reduce friction, and enhance program effectiveness. • Provide structured frameworks, actionable updates, and strategic insights to leadership. • Support HR and L&D initiatives as products with a focus on user experience and continuous improvement.

Role Description Join a new Global Team dedicated to driving innovation and making a significant impact both domestically and globally! This is a Full-time position with Full Remote work available within Japan only. Overseas remote work is not permitted, however, candidates who already hold a valid Japan work visa may apply from overseas. All interviews will be conducted online. A well-established company that has traditionally worked with vendors is now building its own in-house digital team. As part of this first step, the company has onboarded one of Japan’s top tech leaders and is forming a new mega team to drive digital transformation. As an Delivery Manager (Account PM), you will oversee 1–3 project teams (internal + partner companies) and ensure smooth delivery, stakeholder alignment, and people management. This role sits between business and engineering. You will work closely with C-level leadership (CTO, CIO, VPoT), business units, and engineering teams to drive digital innovation. Key Responsibilities - Lead and deliver multiple projects (1–3 teams) with responsibility for QCD (Quality, Cost, Delivery). - If a team lacks a Project Manager, you will act directly as PM (planning, scheduling, progress tracking, risk management). - Communicate effectively with engineers, designers, and technical leads to ensure alignment on requirements and feasibility. - Collaborate with stakeholders from business teams, PMO, vendors, and partner companies. - Act as a bridge between technology and business, translating needs into actionable plans. - Manage and mentor team members, balancing process, delivery timeline, and people motivation. - Contribute to creating a scalable delivery framework and improve operational processes. Qualifications - Business-level Japanese (JLPT N1). - Conversational English is required to communicate with global team members and engineers. - Experience working in a tech company or product-driven digital organization is required. - Experience managing teams, mentoring members, and balancing process, timeline, and team well-being. - Strong experience in project planning, scheduling, stakeholder coordination, and issue/risk management. - Hands-on development background is ideal OR strong technical literacy (SaaS, APIs, system integration, cloud solutions). - Practices Lean Thinking — prioritizes value delivery, reduces waste, and embraces continuous improvement (Kaizen). - Works with a Build–Measure–Learn mindset rather than heavy documentation or bureaucracy. - Demonstrates servant leadership, empowering and supporting engineers and team members. - Takes ownership, makes decisions with clarity, and drives alignment persistently. - Values diversity, communicates logically, and adapts to global team environments. Requirements - Experience in SaaS development, Agile product delivery, or digital product ownership. - Experience with multi-vendor coordination and internal/external stakeholder alignment. - Experience using Generative AI for workflow or productivity improvement. - Certifications: PMP, PSM II, PMI-ACP, or equivalent. Benefits - Employment Type: Full-time employee. - Estimated Annual Salary: Up to ¥12M. - Remote Work: From anywhere in Japan available. - Working Hours: 9:00 AM to 5:30 PM (7.5-hour workday). - Flexible Hours: Yes (Core Time: 11:00 AM to 2:00 PM). - Holidays: Full two-day weekends (Saturday and Sunday) + National holidays. - Year-end and New Year holidays: 122 days of annual leave (2023 data). - Various paid leaves: annual leave, summer/winter break, bereavement leave, refresh leave, life support leave, anniversary leave. Company Description Tokyo, Japan (Head Office in Shinjuku). Full remote work available across Japan.

Role Description あなたの力が必要です。生成AI・AIエージェント分野で圧倒的な実績を誇り、急成長を続けるテック企業です。 - リモート環境でも主体的に動き、チームに貢献できる方 - コミュニケーションを取りながら協調的に作業スケジュールを管理・調整できる方 - 新しい技術や知見を学び、組織へ共有することに前向きな方 - 将来的にPMやAIプロダクトマネジメントに挑戦したい方 Qualifications - AIや機械学習への興味 - 以下のいずれかの経験を持つこと: - データ分析およびデータサイエンス関連の経験2年以上 - システム開発プロジェクトのメンバーとしての経験2年以上 - Webアプリケーションの実務開発もしくはPythonを使用したデータサイエンス経験2年以上 Requirements - 応用情報技術者資格保有 - 自社サービスの開発／運用経験 - Azure等のクラウド環境を用いたシステム構築・運用の経験 - AIや機械学習に関する開発経験 Benefits - 雇用形態: 正社員 - 試用期間: 3ヶ月（条件の変更なし） - 年収: 4,000,000 円 - 6,000,000円 - 月給: 333,400円〜 - 基本給: 247,900円～ - 固定残業手当: 月45時間該当分を上記に含む。 - 超過した時間外労働の残業手当は追加支給 - 勤務地: 東京都渋谷区南平台町 - 勤務時間: フレックスタイム制度 - コアタイム: 13:00 - 16:00 - 休日: 完全週休二日制 - 福利厚生: - 社会保険完備（雇用、労災、健康、厚生年金） - 関東ITソフトウェア健保 - 交通費支給(月3万円まで) - 家族手当（扶養家族の対象となる満18歳までの子供1人につき月額1万円） - 社内バー・フリードリンク・オフィスグリコ完備 - 育児中役員在籍 - 社員総会あり - 語学活かせる - 学歴不問 - 受動喫煙対策: 屋内全面禁煙 - 時間外労働: あり（月平均10〜20時間程度） - 賞与: 年2回(4月・10月) - インセンティブ: 年2回(5月・11月) - 年間休日: 123日（2025年度予定） - 完全週休2日制（土日休み） - 祝日 - 年末年始休暇（4日間） - 有給休暇 - 慶弔休暇 - 特別休暇 - 出産休暇 - 育児休暇 Company Description 2009年の創業以来、国内外の企業 4,000社以上 を支援し、生成AI領域だけでも 900社以上 のプロジェクトを手がけています。 時価総額1,000億円での東証プライム or NASDAQ 上場を見据え、事業・組織ともに大きな進化の真っ只中。 スタートアップのスピード感 × 上場企業レベルの安定感が同居する、貴重なフェーズです。