• Lead end-to-end administration and relationship management for FCTI’s strategic ATM program. • Oversee full program lifecycle: onboarding, rollout, daily operations, renewal. • Track and analyze metrics: ATM uptime, transaction counts, e-Receipt adoption. • Create dashboards and monthly/quarterly performance reports with insights and recommendations. • Collaborate with Sales/BD to develop pricing + go-to-market plans. • Partner with operations and tech teams to ensure high service levels, reliability, and issue resolution. • Serve as primary liaison for strategic customers and FCTI.

• Serve as a primary day-to-day contact for assigned Arizona-based mid-market clients (20–200 lives), responding to inquiries related to claims, billing, enrollment, compliance, and carrier questions • Support the renewal and marketing process by preparing RFPs, tracking quotes, analyzing proposals, and assisting with rate negotiations and cost projections • Prepare renewal spreadsheets and presentation materials using Excel and internal data tools • Coordinate open enrollment meetings, benefits fairs, and client education sessions; prepare materials and follow-up documentation • Maintain accurate client records, communication logs, and workflows in Salesforce and SharePoint • Partner with Consultants and Account Executives to ensure timely issue resolution and consistent, high-quality client service

• Identify growth opportunities and proactively assess competitive threats to protect and strengthen Resideo’s market position in the Netherlands. • Formulating improvements in product/market combinations and profiling the organization and its products in the market, focusing on the development and profitability of the product range. • Initiate and develop strategic partnerships with key (large-scale) organizations across the Netherlands to drive long-term growth and market penetration. • Define clear sales and marketing objectives, translate them into actionable plans, and deliver accurate regional sales forecasts. Ensure alignment with management objectives and business priorities. • Manage and monitor sales activities and performance, identify and resolve bottlenecks in the sales process, and address operational challenges impacting results. • Support the sales team in fostering contacts that add value to the customer and lay the foundation for a profitable and lasting relationship. Build and maintain relationships with major accounts and prospects. • Review sales and marketing performance in relation to objectives. Analyze trends and assess causes for deviations from objectives. Formulate improvements in product sales and marketing.

• Create and execute annual sales plan for your assigned account - Ferguson Enterprises. • Build and maintain C-level and executive relationships across sales, marketing, procurement, and finance. • Manage, execute, and measure results of national selling and marketing initiatives. • Lead quarterly business reviews (QBRs) and strategic planning sessions with customers and internal stakeholders. • Own customer demand planning and sales forecasting, providing accurate projections and regularly reporting performance and insights to leadership team. • Ensure pricing accuracy for key accounts by validating that all customers facing prices align with contractual agreements, and internal systems. • Develop and maintain strong relationships, growth strategies, roadmaps, and competitive analyses of assigned accounts. • Effectively work in cross functional environment with Sales Director, Key Account Sales Leader, Channel Marketing, Regional Sales Leaders, Product Management teams and external channel partners to develop and articulate new growth strategies. • Manage and track ROI of customers marketing funds to support key strategic initiatives. • Communicate all account product requirements and work with the marketing channel to develop account specific marketing and product strategies. • Utilize CRM tools to update management and sales reps of progress and opportunities. • Manage and negotiate contracts with customers annually. • Coordinate with other team members to maximize sales coverage of key markets. • Participate in relevant industry trade shows and/or specialized training seminars.