• Lead and mentor a team of designers focused on growth and lifecycle experiences • Partner with Product and Engineering leadership to define strategy, priorities, and success metrics • Translate business goals into clear user experience strategies and scalable design solutions • Champion user-centered design while balancing speed, experimentation, and impact • Establish and refine processes for design discovery, iteration, and delivery • Use data, research, and experimentation to inform decisions and measure outcomes • Advocate for design at the executive level and contribute to broader product leadership discussions

Title: Lead Product Designer, Powered by TodayTix Location: London, UK Type: Full Time Workplace: hybrid Category: Product Job Description: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema––connects millions of customers with the best in live entertainment. Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world. In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. Life at TodayTix Group We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next. New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development. Above all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply. About the Role: Powered by TodayTix (PxT) is TodayTix Group's enterprise ticketing and e-commerce division — the technology and tools that help the world's leading cultural organizations, attractions, and live events power their box office and drive online sales. We work with some of the most exciting venues, producers, and event organizers on the planet, and we're building the platform that helps them thrive. We’re looking for a Lead Product Designer to join our Powered by TodayTix team to expand our partner portal to support theatre, sports, attractions, exhibitions and more. You’ll set the bar for design quality, translating complex, nuanced industry concepts into clear, elegant user flows — bringing systematic UX thinking, a refined eye for UI detail, and the confidence to drive decisions forward independently. This role sits at the heart of our B2B inventory and event management platform, shaping the experience for live event partners who rely on it to run their business. If you’re passionate about making complex tools feel effortless and thrive in a fast-paced, collaborative environment, we’d love to hear from you. Please note: This full-time position is based in London. We encourage collaboration by working a minimum of 2 days per week in the office, whilst also offering flexibility for employees to choose where they work for the rest of the week. What Success Looks Like: - Independent Execution: You drive complex projects end-to-end with minimal oversight, proactively managing stakeholder expectations and scope changes. - Strong Design Collaboration: You articulate design decisions clearly, rationally and objectively, advocate for users, and bring cross-functional partners along with you. - Growth Mindset: You approach challenges as opportunities to learn, and raise the bar for the people around you. - Design System Stewardship: You leverage and evolve the Design System with taste and judgement, pressure testing the scalability of each component setting standards the broader team can follow. - Craft Leadership: You consistently translate complex, nuanced product challenges into simple, intuitive user flows — without sacrificing depth or business logic. What You'll Do: - Lead design across complex B2B product initiatives, from early discovery through delivery and QA. - Collaborate closely with product managers, engineers, and other designers to define and craft outstanding product experiences. - Lead design reviews and brainstorming sessions, presenting regularly to design leadership and company executives. - Proactively set expectations with stakeholders and communicate clearly when scope or direction shifts. - Promote a culture of design excellence — mentor other designers, champion quality, and lead by example. - Use AI tools fluently across your workflow (research, ideation, prototyping, and production) and help establish best practices for the team. This includes using AI-assisted coding to ship frontend components and maintain design system quality without always relying on a developer. - Partner with developers to ensure designs are implemented accurately and to a high standard. - Regularly use the product to uncover usability issues, identify bugs, and suggest thoughtful improvements. We’re Looking for Someone With: - 6+ years of experience in Product Design, with experience in a lead or senior capacity. - Strong UX fundamentals and a refined eye for UI — able to simplify complex concepts and work within a Design System with taste and judgement. - B2B or dashboard/data-heavy design experience — comfortable designing for complex, information-dense products. - Proficiency in Figma and prototyping tools, with experience conducting generative and usability research. - A strong portfolio of user-centred, beautifully executed UI — ideally including B2B or enterprise product work. - AI fluency — you actively use AI tools to work faster and smarter, including a willingness to use AI-assisted coding to contribute directly to the design system and frontend. - The ability to work independently, manage multiple projects, and drive work forward without excessive oversight. - Excellent communication skills — able to present and defend work to stakeholders at all levels with clarity and confidence. - Experience working in a squad, collaborating with developers and QA engineers to ensure timely, high-quality delivery. Good To Know: TodayTix Group takes care of our team. We’re proud to offer a generous suite of benefits. Here are some of our favourites: -Hybrid work environment (blend of in-office and at-home days) -Up to 4 weeks per year of flexible 'work from anywhere' -Generous pension match -Access to a bespoke Pension scheme -Complimentary tickets to shows and events -Employee Assistance Programme -Access to a corporate rate Vitality PMI plan -Healthcare cash plan -Season Ticket loans -Birthday off -Three months of fully paid Parental Leave -Employee Charity Donation Matching -Annual Professional Development Budget -Cycle to work scheme -Employee Referral Bonus TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs.

Create user flows and interfaces to enhance product engagement and retention. Collaborate with cross-functional teams to identify user needs and simplify complex workflows into intuitive designs using modern design tools.

Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Hybrid Job Description We are looking for a Senior Product Designer to play a major role in the company. The position entails a high level of responsibility within the Product team. Your contribution will have a significant impact on the satisfaction of hundreds of our happy customers. Your main responsibilities will include: - Define the user experience for new and existing product capabilities. - Collaborate with developers, product managers as well as customers across multiple agile teams. - Develop wireframes and prototypes to communicate interaction and design ideas. - Create effective design solutions to complex problems-easy to understand, aesthetically appealing and consistent user experience. - Spend time meeting customers and users to discover their needs and test both early prototypes and released features. - Collaborate with visual designers to improve and augment the design system. Qualifications - 7+ years of experience as a product designer, user experience designer, interaction designer, or in a similar role - BSc in design, human-computer interaction (HCI), or equivalent professional experience - Technical background or experience designing technical products is a plus. - Experience designing complex enterprise applications (not just websites) is a must - Expert knowledge of Figma - Experience developing and maintaining good design system components in Figma is a plus - Familiarity with AI-assisted design tools and workflows (e.g., Figma Make, code↔design features, MCP) and experience using them to accelerate ideation, prototyping, and handoff is preferred - Excellent attention to detail, with a commitment to putting the user first - Effective communicator, presenter, and negotiator - Full professional proficiency in English (spoken and written), French is a plus - Online portfolio or work samples demonstrating a variety of user-centered design solutions If you are highly motivated and result-driven, have a high sense of product ownership, constantly learning and enhancing your skills, are open to feedback, and like being accountable and working within a team, do not hesitate to apply. Please apply with a copy of your CV in English and a link to your portfolio. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1200 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: - Permanent Contract and a competitive compensation package. - Amazing centrally located offices near the Bernabeu Stadium. - Private Health Insurance (Sanitas) and daily meal vouchers of 11 EUR will be entirely covered by us. - Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. - Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 23 days of holidays we offer) plus 3 company-paid volunteer days. - Up to 25 EUR per month for a gym subscription. - Flexible compensation plan for childcare & public transportation. - ‍ Reimbursement of up to 50% of the cost of English & Spanish classes. - Fresh fruit, cookies, soft drinks and protein shakes at the offie. - Regular company and team events like Pizza talks, Team Building activities, Christmas parties, hosting Meetups at the office and more! - Bonuses for referring successful hires after three months of continuous employment. - We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.