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A leading multispecialty provider of in-home, evidence-based care and benefit management services.
Market Administration Coordinator
Location
United States
Posted
11 days ago
Salary
0
Seniority
Senior
Job Description
Market Administration Coordinator
Monogram Health
• The MAC ensures efficient operations by managing clinician calendars, driving staff productivity, and providing administrative support to key Pod leaders (MPE, MM, CPL). • Day-to-day, the MAC operates with agility to optimize same-day calendar availability and create or adjust visits as needed. • Support the delegation of forward-looking scheduling. • Daily review of visit dashboards and reporting is critical to the MAC’s success. • Responsible for tracking and providing analytics to regional leaders on staff productivity and utilization. • Coordinate scheduling updates between field-based clinical team members and centralized scheduling team members. • May call patients directly to book, reschedule or confirm visits. • Assist with onboarding duties for new hires on team, particularly in optimizing schedules to allow for training opportunities and visit ramping.
Job Requirements
- Bachelor’s degree or equivalent experience in healthcare management, managed care, and/or home health environment.
- Prior experience in the healthcare industry preferred.
- Prior experience analyzing performance and productivity metrics required.
- Microsoft Excel and Salesforce experience is preferred.
- Proven accountability for performance outcomes and exceptional organization skills.
- Ability to multi-task and manage a large volume of concurrent priorities.
- Demonstrated verbal, written, and visual communication skills.
Benefits
- Comprehensive Benefits - Medical, dental, and vision insurance
- employee assistance program
- employer-paid and voluntary life insurance
- disability insurance
- financial wellness resources
- Competitive compensation
- 401k with employer match
- Paid holidays
- flexible vacation time/PSSL
- paid parental leave
- work life assistance resources
- physical wellness perks
- mental health support
- employee referral program
- BenefitHub for employee discounts
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