Role Description Nous sommes à la recherche d'un(e) Administrateur(trice) de stockage pour rejoindre notre équipe. - Piloter l’onboarding et la coordination d’une équipe de support niveau 3 composée de 5 ingénieur(e)s au sein de l’équipe d’administration Storage & Backup; - Supporter, concevoir et améliorer en continu les infrastructures de stockage et de sauvegarde ainsi que les outils associés; - Superviser la mise en œuvre et le suivi des actions de remédiation de sécurité; - Administrer et concevoir des solutions de stockage dans un environnement à grande échelle fonctionnant 24/7; - Collaborer étroitement avec les équipes TI et les parties prenantes métiers afin de concevoir et livrer des solutions alignées sur les besoins d’affaires; - Piloter les initiatives d’automatisation pour réduire les tâches répétitives et améliorer l’efficacité de l’équipe; - Diagnostiquer et résoudre des problèmes complexes dans des environnements distribués (applications et infrastructures); - Assurer le respect des procédures, des normes de conception technique et des meilleures pratiques; - Participer à un modèle de support « Follow-the-Sun » couvrant l’Europe et l’Asie; - Gérer les activités selon le cadre ITIL (gestion des changements, incidents et requêtes); - Contribuer aux routines d’équipe et participer aux opérations en heures supplémentaires au moins une fois par mois; - Contribuer aux activités de veille technologique et recommander des améliorations; - Rédiger et maintenir la documentation technique et les procédures opérationnelles; - Animer des formations techniques entre pairs (on-prem, cloud, CEPH, Cinder, OpenStack); - Contribuer aux initiatives DevOps en utilisant Python, Flask, Git, Ansible, etc.; - Évoluer dans un environnement international de grande envergure. Qualifications - Expertise avancée en : - Stockage bloc / SAN (VMAX, UNITY, CISCO, PureStorage, OpenStack, Cinder); - NAS (NetApp); - Stockage objet (S3, Scality); - Technologies de sauvegarde (NetBackup, Cohesity, DataDomain); - Maîtrise de : - Systèmes d’exploitation serveurs (Linux, Windows); - Outils de gestion de configuration (Ansible, Salt); - Technologies infonuagiques; - Expérience dans la gestion d’environnements à haute disponibilité ainsi que dans la conception, mise en œuvre et tests de plans de reprise après sinistre (DR); - Solides compétences en diagnostic dans des environnements distribués complexes; - Bonne compréhension des processus ITIL (gestion des changements, incidents et requêtes); - Forte orientation sécurité (remédiation d’audits, durcissement des environnements); - Excellentes compétences en communication avec des interlocuteur(trice)s techniques et métiers; - Orientation client et sens du service marqué; - Excellente communication en français et en anglais. L'anglais est requis, le poste demandant de communiquer avec des clients et des partenaires situés à l'extérieur du Québec. Requirements - Expérience avec des technologies DevOps (OpenStack, CEPH, Cinder); - Compétences en développement (Python, Git). Benefits - Minimum of 3 weeks of vacation starting from the first year; - Comprehensive group insurance with a generous employer contribution; - Employer contribution to a group RRSP; - Full remote work flexibility: Hybrid, Remote, or On-site; - A warm, bright, and welcoming office offering fresh fruit, coffee, beverages, occasional meals, etc.; - Annual IT equipment budget; - A balanced work environment with flexible working hours; - Career development: training and certifications, online or in-person learning, Wepoint Academy, etc.; - An international community of experts ready to share their knowledge; - A company culture focused on individuals’ needs and their belonging to a strong community.

Role Description - Evaluate AI-generated artifacts against domain-specific quality rubrics. - Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks. - Provide clear, structured written feedback to improve AI model outputs. - Apply deep subject-matter expertise to grade outputs for accuracy and rigor. - Work independently and asynchronously to meet deadlines while improving AI model performance. Qualifications - 5+ years of relevant professional experience in Government / public administration. - Native or professional fluency in English. - Highly proficient in Microsoft Office and Google Workspace, especially Slides. Requirements - Advanced degree (Master's or higher) from a reputable institution. Benefits - Compensation: $80–$120/hour. - Location: Remote. Application Process - Upload resume. - AI interview based on your resume. - Submit form. Resources & Support - For details about the interview process and platform information, please check: Interview Process . - For any help or support, reach out to: support@mercor.com . - Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Role Description The Wellness Program Administrator will collaborate closely with the Lead Wellness Administrator to support the execution and promotion of wellness programs for One to One Health clients. This role involves partnering with wellness team members to implement tailored programs and services, ensuring they align with strategic wellness plans and meet client needs. Essential Responsibilities - Collaborate with the Lead Wellness Administrator to execute strategic wellness plans and initiatives. - Implement wellness programs and services in partnership with wellness team members and clients, ensuring successful delivery and program outcomes. - Assist in the development, execution, and marketing of wellness events, challenges, and programs to engage and motivate participants. - Manage the wellness support inbox and address client inquiries promptly and efficiently. - Utilize wellness technology platforms to support client set-up, communication, and programming needs. Qualifications - Bachelor's degree from an accredited college or university in Health Promotion, Communication, Technology, or a related field required. - Two or more years’ experience with strategic planning preferred. - Previous experience with coordination of wellness programming preferred. - Data reporting experience preferred. - Must be proficient with a computer and have a working knowledge of Word, Excel, Outlook, PowerPoint, and Canva. - Use of a wellness portal and assistance with programming as needed. - Ability to work well with a team and independently. - Able to maintain client confidentiality. - Demonstrates exceptional customer service skills, ensuring high satisfaction and engagement with clients. Benefits - Do good, help others. Make a meaningful impact on the lives of patients, families, and communities every day. - Be part of a mission-driven organization transforming healthcare through relationship-based care. - Work alongside a collaborative, supportive, and people-first team. - Enjoy comprehensive benefits designed to support your health, well-being, and future. - Grow your career while making a difference.

Role Description Coordinator, Appeals Management This is a REMOTE position. Required Schedule: Tuesday - Saturday, 8:00 AM to 5:00 PM EST and some holiday coverage required. Hourly Salary: $19.00 - $20.00 CorroHealth is the partner of choice to healthcare providers in support of their Revenue Cycle challenges. We solve problems through a customized mix of services, consulting and technology that can change over time to meet any client’s evolving needs. Essential Duties and Responsibilities - Manage the Authorization process end to end, from initial notification, entry and submission of required information, follow up all the way to determination and discharge. - Maintain detailed documentation of the record in the EMR system, in the internal CorroHealth system and in the Health Payer portals. - Verify correct eligibility and benefits for patients. - Act as a liaison between the hospital staff and the Health Payer to facilitate information sharing and successful process completion within allocated timeframe. - Review timely filing guidelines regarding the utilization management process. - Track and follow up with payers on pending authorizations to ensure timely responses. - Contact payer to elicit further information regarding status, decisions and remove hurdles in the processing. - Identify and escalate issues that may result in delays or denials. - Manage assigned workload of accounts through timely follow up and accurate record keeping. - Maintain compliance with HIPAA and other healthcare regulations. Qualifications - High School Diploma or equivalent. Associate degree in healthcare administration or equivalent preferred. - 2 years of experience in hospital related billing/follow-up/healthcare setting/authorization field. - Knowledge of/experience working with managed care contracts. - Experience working with customer support/client issue resolution management. - Strong understanding of medical terminology and insurance processes. - Experience working in EMR systems, Epic preferred. - Excellent communication and organization skills. - Strong multi-tasking skills, working in a fast-paced environment. - Proficiency with MS Office and web systems. Benefits - Remote within US ONLY - Equipment provided - Medical/Dental/Vision Insurance - 401k program - PTO: 80 hours accrued, annually - 9 paid annual holidays - Life Insurance - Short/Long term disability options - Tuition reimbursement - Professional growth and more! Physical Demands Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.