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The trusted mental health partner to schools.
Senior Revenue Cycle Specialist
Location
United States
Posted
35 days ago
Salary
$55K - $75K / year
Seniority
Senior
No structured requirement data.
Job Description
Senior Revenue Cycle Specialist
Cartwheel
Role Description Join Cartwheel to help tackle the student mental health crisis. Cartwheel is an early-stage company building a new kind of mental health program for kids that puts schools at the center. We see our role as supporting school staff who see kids every single day. Instead of going around them, we collaborate with them. This means: - Earlier intervention - Higher student and family engagement in care - Better coordination among the trusted adults in a student’s life Kids shouldn't just aspire to get out of bed and drag themselves to class. They should be able to experience joy. They deserve to envision and build a life they’re excited to live. If you join Cartwheel, you’ll help make this vision a reality for millions of students across the country. We’re backed by top investors including Menlo Ventures, Reach Capital, General Catalyst, BoxGroup, and Able Partners, and we're looking for mission-driven teammates to join our team. Since our founding in 2022, we have grown to serve more than fifty school districts across six states, providing care to thousands of students and families. Cartwheel processes a high and growing volume of behavioral health claims across three revenue streams — school district partners, health plans, and members. Without dedicated support, denial and rejection recovery opportunities go unworked and result in preventable revenue loss. This role exists to close that gap. As our Senior Revenue Cycle Specialist, you'll own the workflows that directly protect Cartwheel's bottom line: - Investigating and resolving denials and rejections - Submitting corrected claims and appeals - Managing aging AR - Keeping payer follow-up moving as claim volume grows You'll also serve as the internal expert on billing compliance and payer requirements across all three revenue streams. This role is right for a senior behavioral health billing professional who sees a significant denial and rejection backlog as an opportunity — someone who digs into root causes, builds the systems to prevent recurrence, and wants to scale an RCM operation, not just maintain one. Qualifications - 3+ years of experience as a Billing Specialist, Accounts Receivable Specialist, Payment Coordinator, Revenue Cycle Specialist, or similar role required. - 1+ years of behavioral health billing experience. - Deep expertise in denials management, appeals, corrected claims, and AR follow-up. - Strong working knowledge of healthcare billing regulations, payer requirements, and compliance standards. - Proven ability to independently identify billing issues, investigate root causes, and implement fixes — not just escalate. - Experience with payment posting, cash reconciliation, and resolving complex payment discrepancies for members. Requirements - Experience with Apero and/or Healthie EMR (preferred). - Massachusetts CANS experience (preferred). Benefits - Equity ownership stake in the company. - High-quality health insurance with a $0 monthly premium option for employees. - Dental, Vision, and Employer-Sponsored Life Insurance. - 4 weeks of paid PTO (3 weeks any time + 1 week office closure in December). - Sick Leave + Holidays. - 401K with up to 2% employer match. - $500 annual educational stipend. - Team-based culture with mission-driven colleagues who will go to bat for you.
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