• Request, obtain, organize, and review medical records, medical bills, and supporting documentation related to personal injury claims • Prepare and maintain complete demand files for submission to insurance carriers • Ensure all records, bills, liens, and supporting documentation are properly saved, organized, and maintained within the case management system • Review records and bills for completeness, accuracy, and consistency prior to demand preparation • Identify missing records, billing discrepancies, or incomplete documentation and follow up as needed • Maintain frequent communication with clients regarding treatment status, records requests, and outstanding documentation needs • Communicate professionally with medical providers, billing departments, insurance adjusters, and vendors through phone calls, email, fax, and written correspondence • Conduct consistent follow-up on outstanding records, bills, balances, and documentation requests to ensure timely processing • Maintain accurate and detailed documentation of all case activity, communications, requests, and follow-up efforts within the case management system

• Request, obtain, organize, and review medical records, medical bills, and supporting documentation related to personal injury claims • Prepare and maintain complete demand files for submission to insurance carriers • Ensure all records, bills, liens, and supporting documentation are properly saved, organized, and maintained within the case management system • Review records and bills for completeness, accuracy, and consistency prior to demand preparation • Identify missing records, billing discrepancies, or incomplete documentation and follow up as needed • Maintain frequent communication with clients regarding treatment status, records requests, and outstanding documentation needs • Communicate professionally with medical providers, billing departments, insurance adjusters, and vendors through phone calls, email, fax, and written correspondence • Conduct consistent follow-up on outstanding records, bills, balances, and documentation requests to ensure timely processing • Maintain accurate and detailed documentation of all case activity, communications, requests, and follow-up efforts within the case management system • Process invoices and payments related to obtaining medical records and bills as assigned

• Request, obtain, organize, and review medical records, medical bills, and supporting documentation related to personal injury claims • Prepare and maintain complete demand files for submission to insurance carriers • Ensure all records, bills, liens, and supporting documentation are properly saved, organized, and maintained within the case management system • Review records and bills for completeness, accuracy, and consistency prior to demand preparation • Identify missing records, billing discrepancies, or incomplete documentation and follow up as needed • Request amendments, corrections, or updated documentation from medical providers when necessary • Maintain frequent communication with clients regarding treatment status, records requests, and outstanding documentation needs • Communicate professionally with medical providers, billing departments, insurance adjusters, and vendors through phone calls, email, fax, and written correspondence • Conduct consistent follow-up on outstanding records, bills, balances, and documentation requests to ensure timely processing • Maintain accurate and detailed documentation of all case activity, communications, requests, and follow-up efforts within the case management system

Title : Executive Assistant I Location: Boothbay Harbor United States Job Description: Executive Assistant I Req # 80171 Post Acute Care Remote Summary: The Executive Assistant I works under the direction of one or more Senior Executive leaders (the Post Acute Care Division COO and the PAC Senior Director) and is responsible for providing administrative and operational support essential to the mission of the organization and the day-to-day operation of an executive office. Key to the role is the ability to work effectively with all levels of management, consultants, contractors and the public. Responsibilities: - Provides administrative support directly to the assigned Senior Executive leader(s), exercising confidentiality, tact, and diplomacy. - Uses business software applications (word processing, presentation, and spreadsheet) to prepare complex correspondence, reports, presentations, agendas, minutes, etc. - Receives, screens, and directs incoming calls, visitors, mail, and email. Prepares responses to routine correspondence and inquiries as requested. Maintains files, records, and calendars. - Arranges business travel, coordinates meeting arrangements, tracks expenses, and/or supports budget process. - Mentors/leads other administrative staff as assigned. - Coordinates significant events for the organization. Provides support for high level projects including data collection, analysis and reporting as assigned. - Participates in the development and implementation of administrative standards, policies and practices as appropriate. - Mentors/leads other administrative personnel if assigned Required Minimum Knowledge, Skills, and Abilities (KSAs) - Education: High School diploma or GED preferred. - License/Certifications: N/A - Experience: Five years of experience in an administrative support role required. Two years of executive level support preferred - Additional Skills/Requirements Required: Advanced Microsoft Office skills. - Additional Skills/Requirements Preferred: Knowledge of Medical terminology