• Directs team in their day-to-day operations and quality of services provided, focusing on production, timeliness and effective coordination of services • Establishes employee performance goals and follows-up to ensure employees are achieving goals, while providing encouragement and training as needed • Ongoing responsibility for maximizing department quality and productivity by monitoring service levels • Evaluates and maintains appropriate staffing levels to ensure all work is completed within internal and external customer turn-around time expectations • Handles productivity reports, referral reports and assures departmental coverage • Reinforces policies, procedures, work assignments, etc. by leading by example • Reviews, investigates, and resolves customer complaints, issues, and questions • Acts as a functional resource and assists Manager with operations • Collaborates with other departments to ensure process and workflow synergy • Additional duties as assigned

Role Description We’re searching for talented linguists to join Project Hamal and help us redefine how travelers engage with car rental and driving tips worldwide. This isn’t just a translation job — it’s an opportunity to craft AI-powered localization prompts that produce natural, culturally relevant, and engaging content for a major travel platform. You’ll play a key role in ensuring travelers get clear, concise, and actionable advice, all while amplifying the convenience of car hire services globally. - Engineer system and user prompts that guide LLMs (large language models) to create fluent, native-sounding content for Norwegian (Norway). - Localize car hire tips across six key topics: - Driving style - Parking - Tolls and road charges - Getting to rental counters - Top sights by car - Insurance - Account for Norwegian (Norway) specific rules to ensure prompts consider grammar, formality, pronoun conventions, transport terminology, and cultural nuances. - Produce two localized example outputs based on real source content. - Identify and flag edge cases to help the team handle complexities like language expansion, cultural sensitivities, or technical constraints. Qualifications - Native or near native speaker of the Norwegian (Norway) language with strong English proficiency. - Proven experience in localization or UX writing — you know how to work within tight character limits and craft user-friendly content. - Confidence in AI content workflows — you can structure, refine, and evaluate LLM prompts to ensure high-quality outputs. - Familiarity with travel and transport terminology in your market — you understand car hire, tolls, parking systems, and driving regulations. Requirements - Knowledge in Tourism or hotel industries. - Customer Obsession: You are user-focused and empathetic, crafting content that meets travellers’ needs with precision and care. - Relentless Innovation: You are curious about languages and cultures, always exploring ways to improve processes and deliver exceptional results. - Commitment to Excellence: You take pride in producing high-quality work, paying close attention to every detail. - Winning Together: You thrive in a team-oriented environment, taking ownership of your responsibilities and collaborating effectively with others. Benefits - Start Date: ASAP - Duration: up to 5 hours with possible extension - Job Type: Freelance - Location: Remote (Norway) - Language: Norwegian (Norway) - Pay Rate: $42.00/hour Nice to Have - Experience writing for travel platforms or mobile UX environments. - Knowledge of local driving laws, emissions zones, or toll systems. - A background in evaluating AI-generated text for fluency and tone. Thank you for your interest in joining Welo Data’s community and contributing to this exciting project. We look forward to collaborating with you!

Role Description We’re searching for talented linguists to join Project Hamal and help us redefine how travelers engage with car rental and driving tips worldwide. This isn’t just a translation job — it’s an opportunity to craft AI-powered localization prompts that produce natural, culturally relevant, and engaging content for a major travel platform. You’ll play a key role in ensuring travelers get clear, concise, and actionable advice, all while amplifying the convenience of car hire services globally. - Engineer system and user prompts that guide LLMs (large language models) to create fluent, native-sounding content for Icelandic (Iceland). - Localize car hire tips across six key topics: - Driving style - Parking - Tolls and road charges - Getting to rental counters - Top sights by car - Insurance - Account for Icelandic (Iceland) specific rules to ensure prompts consider grammar, formality, pronoun conventions, transport terminology, and cultural nuances. - Produce two localized example outputs based on real source content. - Identify and flag edge cases to help the team handle complexities like language expansion, cultural sensitivities, or technical constraints. Qualifications - Native or near native speaker of the Icelandic (Iceland) language with strong English proficiency. - Proven experience in localization or UX writing — you know how to work within tight character limits and craft user-friendly content. - Confidence in AI content workflows — you can structure, refine, and evaluate LLM prompts to ensure high-quality outputs. - Familiarity with travel and transport terminology in your market — you understand car hire, tolls, parking systems, and driving regulations. Requirements - Someone who has knowledge in Tourism or hotel industries. - Customer Obsession: You are user-focused and empathetic, crafting content that meets travelers’ needs with precision and care. - Relentless Innovation: You are curious about languages and cultures, always exploring ways to improve processes and deliver exceptional results. - Commitment to Excellence: You take pride in producing high-quality work, paying close attention to every detail. - Winning Together: You thrive in a team-oriented environment, taking ownership of your responsibilities and collaborating effectively with others. Benefits - Start Date: ASAP - Duration: up to 5 hours with possible extension - Job Type: Freelance - Location: Remote (Iceland) - Language: Icelandic (Iceland) - Pay Rate: $42.00/hour Nice to Have - Experience writing for travel platforms or mobile UX environments. - Knowledge of local driving laws, emissions zones, or toll systems. - A background in evaluating AI-generated text for fluency and tone. Thank you for your interest in joining Welo Data’s community and contributing to this exciting project. We look forward to collaborating with you!

Role Description We’re searching for talented linguists to join Project Hamal and help us redefine how travelers engage with car rental and driving tips worldwide. This isn’t just a translation job — it’s an opportunity to craft AI-powered localization prompts that produce natural, culturally relevant, and engaging content for a major travel platform. You’ll play a key role in ensuring travelers get clear, concise, and actionable advice, all while amplifying the convenience of car hire services globally. - Engineer system and user prompts that guide LLMs (large language models) to create fluent, native-sounding content for Ukrainian (Poland). - Localize car hire tips across six key topics: - Driving style - Parking - Tolls and road charges - Getting to rental counters - Top sights by car - Insurance - Ukrainian (Poland) -specific rules to ensure prompts account for grammar, formality, pronoun conventions, transport terminology, and cultural nuances. - Produce two localized example outputs based on real source content. - Identify and flag edge cases to help the team handle complexities like language expansion, cultural sensitivities, or technical constraints. Qualifications - Native or near-native speaker of the Ukrainian (Poland) language with strong English proficiency. - Proven experience in localization or UX writing— you know how to work within tight character limits and craft user-friendly content. - Confidence in AI content workflows— you can structure, refine, and evaluate LLM prompts to ensure high-quality outputs. - Familiarity with travel and transport terminology in your market — you understand car hire, tolls, parking systems, and driving regulations. Requirements - Experience writing for travel platforms or mobile UX environments. - Knowledge of local driving laws, emissions zones, or toll systems. - A background in evaluating AI-generated text for fluency and tone. Benefits - Pay Rate: $28.93/hour - Job Type: Freelance - Location: Remote (Poland) - Duration: up to 5 hours with possible extension - Start Date: ASAP Company Description Thank you for your interest in joining Welo Data’s community and contributing to this exciting project. We look forward to collaborating with you!