• Provide expert Product Integrity Technical Support to both internal and external stakeholders • Serve as a technical leader, sharing knowledge, and ensuring efficient and professional handling of daily client requests, issues, and complaints • Facilitate effective communication between clients and the Eurofins global network while administering relevant programs to ensure compliance, safety, and quality in Softline products • Provide expert advice on testing protocols, procedures, and results to address customer inquiries • Troubleshoot technical issues and collaborate with internal teams to offer effective, timely resolutions • Communicate relevant regulatory updates and compliance guidelines to clients and internal teams • Assist clients in developing and updating specifications and procedures for both new and existing products • Participate in retailers’ seasonal product line reviews and product development meetings to identify potential issues and offer technical recommendations • Support clients on special projects, including system updates and material development procedures, and assist in training their teams • Facilitate periodic training sessions for internal business development (BD) teams, providing technical updates and best practices • Collaborate with cross-functional teams (e.g., Sales, BD, Operations) to align technical services with overall business goals

• Provide expert advice on testing protocols, procedures, and results to address customer inquiries • Troubleshoot technical issues and collaborate with internal teams to offer effective, timely resolutions • Serve as the technical liaison between clients and the Eurofins global network, ensuring clarity and consistency of information • Stay informed of current regulatory, safety, and quality performance requirements (e.g., CPSIA, Prop 65) • Communicate relevant regulatory updates and compliance guidelines to clients and internal teams • Assist clients in developing and updating specifications and procedures for both new and existing products • Participate in retailers’ seasonal product line reviews and product development meetings to identify potential issues and offer technical recommendations • Support clients on special projects, including system updates and material development procedures, and assist in training their teams • Facilitate periodic training sessions for internal business development (BD) teams, providing technical updates and best practices • Attend scientific workshops, seminars, and corporate training sessions to expand expertise across diverse product categories • Offer technical and safety presentations to clients as needed • Collaborate with cross-functional teams (e.g., Sales, BD, Operations) to align technical services with overall business goals

• Provide expert advice on testing protocols, procedures, and results to address customer inquiries. • Troubleshoot technical issues and collaborate with internal teams to offer effective, timely resolutions. • Serve as the technical liaison between clients and the Eurofins global network, ensuring clarity and consistency of information. • Stay informed of current regulatory, safety, and quality performance requirements (e.g., CPSIA, Prop 65). • Communicate relevant regulatory updates and compliance guidelines to clients and internal teams. • Assist clients in developing and updating specifications and procedures for both new and existing products. • Participate in retailers’ seasonal product line reviews and product development meetings to identify potential issues and offer technical recommendations. • Support clients on special projects, including system updates and material development procedures, and assist in training their teams. • Facilitate periodic training sessions for internal business development (BD) teams, providing technical updates and best practices. • Attend scientific workshops, seminars, and corporate training sessions to expand expertise across diverse product categories. • Offer technical and safety presentations to clients as needed. • Collaborate with cross-functional teams (e.g., Sales, BD, Operations) to align technical services with overall business goals.

Role Description The manager of data processing and variable data reports to the operations team. This position is responsible for leading, managing, and holding accountable the VDP specialists in: - Preparing artwork into print ready files - Creating variable data templates - BCC programming and system integration - Processing mailing lists - Working with the Client Services and manufacturing team to ensure output meets high quality standards and client expectations This position requires a creative and technical skill set with a keen attention to detail. Qualifications - 5 years leadership experience in a production print environment - 2 to 3 years experience with Quadient/GMC Inspire in a digital printing environment - 2 to 3 years working with variable data projects - 5+ years experience in mail list processing and postage optimization - Experience with Adobe Creative Suite - Experience working with BCC Ignite software - Comfortable working within a team environment, meeting team objectives - Confident with a computer as we are a highly technology focused organization and use a variety of applications to collaborate, process, create, and manage production - Ability to work within a process driven environment, multi-task, and manage priorities Requirements - Lead, manage, and hold accountable VDP specialists - Process mailing lists - Create print ready files from native files - Create automation workflows within BCC and Quadient (formerly GMC) Inspire and workflow management applications to maximize efficiency for imposition and composition - Create proof sets and production print files - Prepare various file types for multi-channel distribution - Support client services for creative direction - Troubleshoot file issues and distribution issues - Adhere to requirements related to SOC2, HIPAA compliance, and company policies - Support the operations team to meet client expectations and team goals Benefits - Health insurance - Vacation - Paid holidays - Birthday PTO - 401k - Convenient to public transportation and interstate access Company Description Sepire is a marketing services and communications distribution company specializing in complex, compliance driven solutions for its clientele. We are a technology forward company focused on delivering automation solutions in a highly secure environment. Our multi-channel communications services include contact management, printing, mailing, fulfillment, and electronic delivery.