About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences. What you'll do As the Staff Product Manager, Onboarding, you will own and optimize the critical first interactions that our users have with our products. You'll be responsible for creating a delightful and frictionless onboarding experience that empowers new customers to understand our products' value, get set up with Airwallex, whilst balancing with KYC initiatives to minimise risk of fraudulent users and bad actors on the platform. This role is based in Sydney Responsibilities: - Own the strategy for customer onboarding, mapping the ideal journey from discovery, to sign-up to product adoption - Utilize data and analytics to identify pain points, measure success, and drive continuous improvement of the onboarding flow - Design and implement A/B tests to improve the UX/UI and optimise the onboarding journey - Strike the right balance between a frictionless onboarding process and robust KYC controls to mitigate risk to Airwallex and our customers Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: - 5 to 10 years of overall professional experience - Experience in product management, go-to-market propositions, product design, product planning and development - Experience taking products from ideation to delivery, ideally at global scale - Exceptional communication skills with the ability to convey product strategy to both technical and non-technical audiences - Bachelor's degree or higher with exemplary academic achievements Preferred qualifications: - Solid understanding of Onboarding, UX/UI, KYC and/or Risk - Experience in any of the following is a plus: hyper growth startup environments, software engineering, financial product industry Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. #BI-Hybrid

• Responsible for guiding the strategic product direction for department • Responsible for the product road map, development and implementation, opportunity identification, business case development, industry research, and new product introduction across the product set • Responsible for end-to-end product governance from concept to production of multiple products at a global level • Align and engage stakeholders on complex business needs into a product strategy on a global level • Lead the translation of business strategy into product strategy and roadmaps by facilitating the collaboration and alignment of business leaders and technology teams • Responsible for the overall product lifecycle of multiple enterprise-wide products including design, development and implementation and support • Ensure the ongoing funding and investment of product development and ensure the measure efficiencies gained, value realized and ROI • Ensure the overall health of the agile development process providing coaching and monitoring of the process to ensure productivity and efficiency of the development process and teams engagement • Collaborate and influence senior leadership and technology teams to negotiate and agree on proposed new systems and changes to existing systems and practices • Actively synthesize and integrate market changes and technology improvements into actionable improvements for products • Act as a thought leader by partnering closely with internal and external stakeholders to provide a global viewpoint and extend applications across use cases • Drive a sustainable cyclical process of business value, financial review, forecasting, idea generation, opportunity sizing, business case preparation, product development, and implementation • Responsible for aligning and engaging stakeholders on complex business needs into a product strategy on a global level across the Centene organization • Own the end-to-end product governance from concept to production of multiple products at a global Centene level

• Own and evolve the buyer journey across search, browse, and purchase experiences • Use data, experimentation, and customer insights to drive product decisions • Partner closely with Engineering, Design, and Marketing to deliver product improvements • Build and execute a product roadmap aligned with RB Global growth objectives • Leverage AI/ML to enhance search, recommendations, personalization, and merchandising • Monitor product performance using analytics tools (e.g., Google Analytics, experimentation platforms) • Translate insights into clear product requirements, user stories, and backlogs • Identify and prioritize opportunities that improve engagement and conversion • Ensure high product quality by staying deeply involved in delivery and releases • Communicate progress, risks, and trade-offs clearly to stakeholders • Balance scope, priority, technical risk, and business impact across initiatives

• Core Product Ownership: Get deep into the most critical parts of our host product — the flows and features that drive revenue, retention, and day-to-day operations for fitness professionals. You'll identify what could be better, what's broken, then own driving improvements from idea to shipped. • Product Strategy & Analytics Projects: Take ownership of discrete research and strategy work streams, including defining and driving analytics for recently launched features and owning competitive analysis workstream for growth-adjacent features. • Backlog Triage & Prioritization Support: Help bring order to a complex backlog, develop and apply a bug priority rubric for revenue-generating and operations-critical workflows