• Conducting internal and external user interviews, usability testing, and data analysis to understand user needs, pain points, and behaviors to inform design decisions • Lead our product team and feature teams in brainstorming sessions, workshops, and design exercises - ensure we are gathering ideas from ourselves, our customers and internal teams alike • Transforming your research and ideation into user flows, wireframes, sketches, and prototypes, iterating with stakeholders and engineering along the way • Reflect our brand/design principles in pixel-perfect mockups and help ensure their proper implementation • Using Design thinking as a lightning rod for group understanding in an environment with ambiguity and nuance around every corner. Bringing user-centered design principles and advocating for the user's needs throughout the product development process • Refining and contributing to our fledgling end-to-end design system of style specifications, guides, templates, and processes, helping enable us to streamline the product design process for everyone • Becoming the voice of our users in the room and aligning yourself to their needs, issues, and goals to identify key user flows and define crisp requirements that deliver the right value in an intuitive and efficient manner • Become the expert on the parts of the product you work on and contribute to how design prioritizes and executes on our work

• You will work alongside developers, Product Managers, and the Squad Leader, serving as the design authority and the users' advocate for our digital products. • As a Product Designer, you will have the opportunity to act across all activities, from conception to prototyping, validation, and testing. • The Tech Corporate Design Management is responsible for the experience and evolution of the digital products that support the Group's core corporate processes, with a focus on efficiency, automation, and integration across critical business areas.

• Own end-to-end product design for Provider workstreams, from discovery and journey mapping through prototypes and production-ready design, including provider-facing products, partner workflows, lead quality, conversion acceleration, account growth, and operational capabilities that help providers serve families more effectively. • Translate marketplace, partner, and operational complexity into intuitive workflows for internal and external users. • Partner with Product, Engineering, Research, Marketing, Operations, Sales, and business leaders to define problem framing, success criteria, tradeoffs, and release scope. • Design for trust, clarity, speed, and usability in workflows where users need accurate information and confident next steps. • Use research, analytics, provider conversations, partner feedback, frontline team input, product data, and business context to guide design decisions. • Identify high-leverage opportunities where better provider workflows can improve customer outcomes and business performance. • Communicate design rationale clearly to product teams, engineering partners, marketing partners, operational stakeholders, and senior leaders. • Help teams understand not only what should ship, but why it matters. • Apply and extend shared APFM patterns so product surfaces feel coherent across domains. • Help distinguish provider-specific design needs from reusable system patterns. • Contribute to shared foundations, including interaction patterns, information architecture, accessibility, UX writing, and craft standards. • Mentor and raise the bar for other designers through critique, pattern quality, and strong product storytelling, without requiring people-management responsibility. • Bring a builder's mindset to design: use lightweight prototypes, AI-assisted workflows, and scrappy experiments to make ideas tangible earlier. • Experiment with AI tools to explore product directions, prototype workflows, synthesize inputs, pressure-test assumptions, and improve the speed and quality of design work. • Help the team understand where AI meaningfully improves the experience, and where human judgment, trust, and clarity matter more. Share what you are learning with design and stakeholders so the team gets better together.

• Design and improve user experiences across Creatio mobile applications, ensuring usability, consistency, and high-quality interactions. • Shape the UX and UI of the platform capabilities for building, configuring, and customizing mobile applications. • Design experiences that enable users to create applications through no-code tools and AI-powered coding agents. • Define end-to-end user journeys, information architecture, workflows, wireframes, and interactive prototypes. • Deliver high-fidelity, pixel-perfect UI designs for mobile-first and cross-platform experiences. • Collaborate closely with Product Managers, Engineers, Stakeholders, and other Designers to translate product vision into intuitive user experiences. • Drive continuous UX improvements based on user feedback, product goals, and emerging AI-assisted development patterns. • Contribute to and evolve the Creatio Design System to ensure scalability and consistency across mobile and platform experiences. • Prepare design specifications, support implementation, and conduct design QA to ensure high-quality delivery. • Create supporting visual assets, including icons, illustrations, and other interface elements when needed.