• Collaborate with Product Designers, Content Designers, Product Managers, UX Researchers, and Software Developers to understand and solve problems for customers • Develop concepts and prototypes using tools such as Cursor, Claude, and Figma Make, then translate validated ideas into high-fidelity designs and detailed feature specifications within our design system • Gather and incorporate feedback on your design work and share your feedback with other designers in weekly critique sessions • Partner with our research team to gather feedback from customers on design work through user research

• Work on one of the main pillars of a bank's digital experience: Authentication, Security, and Access. • Responsible for turning complex topics in security, digital identity and authentication into simple, intuitive, and trustworthy experiences for millions of customers, balancing business, technology, regulatory and user experience needs. • Lead end-to-end design initiatives, from discovery to delivery and the continuous evolution of solutions. • Map and structure journeys, flows and experiences related to authentication, login, biometrics, account recovery, trusted devices, identity verification and digital security. • Collaborate closely with Product Managers, Tech Leads, Engineering, Information Security and other stakeholders to define strategies and prioritize opportunities. • Conduct Discovery processes to identify problems, hypotheses and opportunities for improvement. • Create flows, wireframes, prototypes and specifications using Figma. • Plan and execute usability tests and other user validation methodologies. • Use quantitative and qualitative data to inform design decisions. • Ensure consistency with the Design System and the organization's experience patterns. • Participate in agile rituals, refinement sessions, workshops and strategic meetings. • Present solutions and defend design decisions at different levels of the organization, including executive leadership.

• Own GrantOS end-to-end • Lead design across GrantOS Platform and Core, from discovery and research through shipping and iteration • Shape how grant professionals interact with Instrumentl as a platform: task management, reporting, integrations, and the data relationships that span the full grant lifecycle • Drive zero-to-one product development in greenfield spaces where the problem isn't fully defined, and help define it • Define the interaction patterns and design system foundations that every other product area inherits • Raise the quality bar across Instrumentl's design system and coach other designers • Act as a force multiplier for the broader design team, shaping how the org operates • Conduct and synthesize user research independently, translating ambiguous user needs into clear product direction • Partner as a true strategic peer to your PM and engineering lead, bringing a point of view and driving alignment across product, engineering, and GTM

• Conducting internal and external user interviews, usability testing, and data analysis to understand user needs, pain points, and behaviors to inform design decisions • Lead our product team and feature teams in brainstorming sessions, workshops, and design exercises - ensure we are gathering ideas from ourselves, our customers and internal teams alike • Transforming your research and ideation into user flows, wireframes, sketches, and prototypes, iterating with stakeholders and engineering along the way • Reflect our brand/design principles in pixel-perfect mockups and help ensure their proper implementation • Using Design thinking as a lightning rod for group understanding in an environment with ambiguity and nuance around every corner. Bringing user-centered design principles and advocating for the user's needs throughout the product development process • Refining and contributing to our fledgling end-to-end design system of style specifications, guides, templates, and processes, helping enable us to streamline the product design process for everyone • Becoming the voice of our users in the room and aligning yourself to their needs, issues, and goals to identify key user flows and define crisp requirements that deliver the right value in an intuitive and efficient manner • Become the expert on the parts of the product you work on and contribute to how design prioritizes and executes on our work