• Rozwój i utrzymanie asystenta AI dedykowanego obszarowi Customer Experience. • Projektowanie i implementacja integracji API oraz przepływów danych (data piping). • Tworzenie logiki backendowej w Pythonie z wykorzystaniem GraphQL. • Budowanie i rozwijanie agentów AI w oparciu o architektury Agentic AI (LangGraph/LangChain). • Implementacja mechanizmów tool-calling execution w ramach systemu agentowego. • Mapowanie złożonych reguł biznesowych ( m.in . kwalifikowalność do zwrotów i prowizji) na logikę programistyczną. • Współpraca z zespołem Customer Experience w celu identyfikacji i automatyzacji procesów biznesowych. • Zapewnienie jakości, skalowalności i bezpieczeństwa tworzonych rozwiązań. • Udział w code review oraz dokumentowanie implementowanych rozwiązań.

Role Description As an Automation QA Engineer, you will take ownership of quality engineering across BetSymphony’s platform services. The platform already has strong test automation in place for key production services, and the goal is to both expand coverage across existing areas and ensure all new development is properly covered from the start. You’ll work with a distributed team that uses AI tools as a normal part of the development process. Engineers are expected to use AI to speed up delivery, improve test quality, and reduce repetitive work — it’s part of everyday work. Qualifications - 4+ years of hands-on experience in test automation, primarily with Java (Python and Scala are a bonus) - Strong experience with REST Assured or similar tools for API test automation - Strong experience with Selenide or Selenium for UI end-to-end testing - Experience integrating automated tests into CI/CD pipelines (e.g. GitHub Actions, Jenkins, or similar) - Experience with test reporting tools such as Allure or JUnit XML - Good understanding of microservices architecture and ability to test across distributed systems (basic familiarity with Kubernetes is a plus) - Comfortable using AI-assisted development tools (e.g. Claude Code, Cursor, GitHub Copilot) in daily work - Familiarity with test case management tools such as TestRail - Familiarity with Jira and Confluence - Strong English communication skills (B2+) - Self-organised, proactive, and comfortable working in a distributed team Requirements - Experience with TDD/BDD approaches (e.g. Cucumber, Gherkin) - Experience with service virtualisation / mocking tools (e.g. WireMock) - Experience with performance and load testing using Locust or similar tools - Experience with TestContainers or containerised test infrastructure (e.g. Couchbase, PostgreSQL) - Background in iGaming, sportsbook, or regulated online betting platforms Responsibilities - Design, build, and maintain automated tests across unit, integration, end-to-end, and performance levels, in line with the BetSymphony testing approach - Expand and maintain test coverage across platform services, and ensure all new features are properly covered with automated tests from the start - Build and maintain UI test automation for the Backoffice and Sportsbook frontend using Selenide/Selenium - Develop and maintain API tests (REST and WebSocket) for public and internal services such as Fixed Odds, Wallet, Promotions, and Cashout - Contribute to performance testing for key user flows like bet placement, settlement, sign-in, and cashout - Integrate automated tests into the CI/CD pipeline and ensure quality checks run on every build - Manage and maintain test cases and regression suites in TestRail, including smoke and feature-specific tests - Work closely with backend and frontend engineers to improve testability and catch issues early - Take part in Scrum ceremonies and help estimate testing effort during sprint planning - Support and mentor junior QA engineers when needed

• Identificar, projetar e entregar automações que reduzam o trabalho manual e melhorem a eficiência operacional em toda a empresa • Projetar e implementar fluxos de trabalho de ponta a ponta usando plataformas como Workato e Microsoft Power Automate • Construir integrações entre plataformas SaaS, bancos de dados em nuvem e sistemas internos usando APIs, transformação de dados JSON e webhooks • Desenvolver soluções RPA para processos que não podem ser integrados diretamente por meio de APIs • Introduzir etapas inteligentes habilitadas para IA em fluxos de trabalho (utilizando Gemini, Copilot ou endpoints LLM internos) para classificação de texto, sumarização e extração de dados • Criar componentes de automação reutilizáveis, conectores personalizados, modelos e padrões para acelerar a entrega de pipelines • Monitorar o desempenho da automação, solucionar problemas de fluxos em nuvem e otimizar fluxos de trabalho para melhorar a escalabilidade e a manutenabilidade • Documentar soluções automatizadas e procedimentos operacionais de forma clara • Estabelecer governança e melhores práticas em torno da automação, enquanto avalia novas tecnologias para melhorar o panorama

• Identify, design and deliver automations that reduce manual work and improve operational efficiency • Design and implement end-to-end workflows using platforms such as Workato and Microsoft Power Automate • Build integrations between SaaS platforms, cloud databases and internal systems using APIs, JSON data transformations and webhooks • Develop RPA (Robotic Process Automation) solutions for processes that cannot be integrated directly via APIs • Introduce AI-enabled intelligent steps into workflows for text classification, summarization and data extraction • Create reusable automation components, custom connectors, templates and patterns to accelerate pipeline delivery • Monitor automation performance, troubleshoot cloud flows and optimize workflows to improve scalability and maintainability • Document automated solutions and operating procedures clearly • Establish automation governance and best practices while evaluating new technologies to improve the landscape