Role Description Do you enjoy organizing details, assisting customers, and helping plans come together successfully? We are expanding our remote team and seeking dependable individuals to join us as Booking Coordination Consultants. This position focuses on supporting clients with reservation management, travel planning assistance, and booking-related coordination. You'll play an important role in helping clients navigate their travel arrangements while delivering exceptional service and attention to detail. Whether you're looking for a new remote opportunity or a flexible role that allows you to develop valuable professional skills, this position offers training, support, and room for growth. What You'll Be Doing - Assist clients with securing and organizing travel reservations and vacation arrangements - Research travel products, lodging options, transportation services, and destination opportunities - Help coordinate booking requests and ensure reservation information is complete and accurate - Provide clients with information and guidance based on their travel interests and objectives - Respond to customer inquiries through phone, email, and online communication platforms - Monitor travel plans and assist with changes, updates, and special requests when needed - Keep booking records, confirmations, and customer information organized and up to date - Learn about destinations, travel products, and supplier offerings through ongoing training What You'll Gain - Work-from-home flexibility - Schedule options that fit around your lifestyle - Comprehensive training and onboarding support - Access to travel-related discounts, incentives, and promotional opportunities - Encouraging team environment with mentorship available - Opportunities to build customer service, coordination, and administrative skills - Potential for advancement as you grow within the role Qualifications - Strong verbal and written communication skills - Excellent organizational and time-management abilities - Comfortable working with online platforms and digital tools - Ability to prioritize tasks and manage multiple responsibilities - Reliable internet connection and basic computer knowledge - Positive, professional, and customer-focused attitude - Self-directed and capable of working independently - Must be at least 18 years of age - Must be legally authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain or other approved regions

Role Description Do you enjoy bringing plans together, working with people, and ensuring details don't get overlooked? We're looking for organized and motivated individuals to join our remote team as Experience Coordination Consultant. This role focuses on helping clients organize travel experiences, manage reservation details, and receive outstanding support throughout the planning process. You'll assist with coordinating important trip components while helping create a seamless experience from start to finish. Whether you're seeking a flexible side opportunity or a long-term remote career path, we provide the training, resources, and support needed to get started. - Assist with coordinating travel arrangements for leisure trips, cruises, resort stays, and vacation packages - Gather and organize travel information to help create smooth booking experiences - Research destination options, accommodations, transportation services, and travel promotions - Review booking records and travel confirmations to help maintain accurate information - Provide helpful guidance and support based on client interests and travel goals - Communicate with clients through email, phone, and digital communication platforms - Assist with reservation follow-up, schedule modifications, and travel-related requests - Maintain organized customer records and travel documentation - Participate in educational sessions and ongoing training opportunities Qualifications - Strong interpersonal and communication abilities - Excellent organizational skills and attention to detail - Comfortable navigating online platforms and digital systems - Reliable internet connection and basic computer knowledge - Self-motivated with a proactive approach to learning - Ability to work independently while maintaining professionalism - Must be 18 years of age or older - Must be legally authorized to work in the US, UK, Mexico, Australia, or Spain or other approved regions Benefits - Work remotely from eligible locations - Flexible scheduling designed around your availability - Comprehensive onboarding and continued learning resources - Access to supplier promotions, travel incentives, and industry perks - Collaborative team environment with ongoing support - Opportunities to build professional skills and grow within the organization

Role Description We are looking for a dynamic and high-impact Freelance Business Impact Accelerator Trainer who can deliver engaging, outcome-driven learning experiences to large global audiences. This role is ideal for professionals who thrive in fast-paced environments, can simplify complex concepts, and are skilled at driving business-focused conversations rather than deep technical discussions. Qualifications - Bachelor’s degree in any discipline Requirements - Deliver high-energy, interactive training sessions for large audiences (100–200+ participants) lasting up to 4 hours - Translate product capabilities into clear business outcomes and value propositions for diverse audiences - Conduct live product demonstrations (Genie) with confidence, including the ability to adapt smoothly when issues arise - Facilitate engaging sessions using interactive techniques, ensuring strong audience participation and retention - Adapt quickly to evolving content, materials, and program structures, filling gaps using strong product understanding - Tailor messaging to at least one industry vertical (Financial Services, Manufacturing, or Marketing) - Deliver sessions across global time zones, including occasional onsite engagements Core Skills & Competencies - Business-first mindset: Ability to communicate impact, ROI, and business value rather than technical architecture - Exceptional facilitation skills: Proven ability to manage energy, pacing, and engagement in large groups - Confident live demonstrator: Comfortable running unscripted, real-time demos and troubleshooting in the moment - Industry awareness: Knowledge or experience in at least one key sector (FINS, Manufacturing, or Marketing) - Adaptability and resilience: Comfortable working with evolving content and ambiguous scenarios - Strong communication skills: Clear, concise storytelling tailored to business stakeholders Preferred Experience - Prior experience as a corporate trainer, facilitator, or workshop leader - Exposure to SaaS platforms, AI tools, or digital transformation programs - Experience delivering global or virtual training programs - Familiarity with the Databricks platform and Genie is strongly preferred - Familiarity with Gen AI tools / demo environments (e.g., Genie) is a strong advantage

• Lead and enhance key components of the Voice of Customer ecosystem across the enterprise • Design and implement impactful VoC programs, including surveys, digital intercepts, and closed-loop feedback initiatives • Partner with stakeholders across business areas to provide strategic guidance on customer experience best practices and feedback design • Conduct external research and benchmarking to stay informed on emerging VoC trends, tools, and methodologies • Analyze customer feedback and behavioral data to identify opportunities to improve experiences and business outcomes • Drive innovation through discovery sessions, pilot programs, and test-and-learn initiatives • Serve as a trusted Voice of Customer subject matter expert and thought partner • Build strong relationships across matrixed teams to influence change and drive customer-centric solutions • Manage vendor relationships supporting VoC programs and technology platforms • Contribute ideas and thought leadership to help evolve the broader department strategy