• Obsługa zgłoszeń od klientów biznesowych i rozwiązywanie ich problemów na bieżąco • Monitorowanie powtarzających się problemów i raportowanie ich z rekomendacjami • Aktualizowanie bazy wiedzy i proponowanie usprawnień w procesach • Współpraca z wewnętrznymi działami przy bardziej złożonych sprawach

Title: Customer Service Agent - BUR (Part-Time) Location: Burbank United States Job Description: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: *** For external applicants only: (1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of California. (2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson and not selected for the Customer Service Agent position at BUR within the last 12 months.*** Pay & Benefits: Pay of $20.22 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums. Benefits you’ll love: - Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) - Southwest will help fund your Retirement Savings Plan, which includes a dollar for-dollar 401(k) Company match contribution up to 10% of your eligible earnings** - Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit*** - Competitive health insurance for you and your eligible dependents - Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment. Want to be the friendly face that welcomes Customers to Southwest? As a Customer Service Agent at Southwest, you’ll work at the ticket counter, gate area, and baggage service office to help Customers check in, answer questions, and make sure their travel goes smoothly. You’ll be one of the first Southwest Employees our Customers meet, and you’ll help set the tone for a great trip. You’ll also be there to support Customers when travel plans change, offering help and care during delays or disruptions. In this fast-moving role, your friendly attitude, teamwork, and patience make a big difference every day. Additional details - This is a part-time opportunity. At Southwest, Part-Time Employees generally work 32 hours over 5 days, but schedules are determined in accordance with a seniority-based bidding process. - New Hires will complete 4-6 weeks of training. Training will consist of 8-hours of classroom or on-the-job training over 5 days each week. - After completing training, Part-Time New Hire work weeks will consist of 6.5-hour shifts over 5 days, with the potential for mandatory overtime. - This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the labor union. - Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when mandatory overtime is required to support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you. - U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities - Provides friendly service to and maintains positive relationships with all internal and external Customers - Works in a cooperative spirit to ensure the success of our Company - Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by attending to their needs - Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems - Responsibilities include greeting and handling Customers in a polite and friendly manner. Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets. Computes charges, makes change and balances daily transactions. Is responsible for overage or shortage - Checks in baggage and Cargo. Answers telephone to provide information to callers, page customers, resolve problems or complaints and assist as needed. Handles transactions required to board the aircraft in a timely and efficient manner - Deals with mishandled Customers as a result of oversells, delayed or cancelled flights, lost, delayed, or damaged luggage. Resolves such problems quickly and within guidelines established by the Company - Provides current and accurate fare, schedule, reservations, flight arrival/departure information and answers all general inquiries from Customers and other visitors to the airport terminal - Completes forms and reports as required by the Company - Writes irregularity and complaint reports as required - Duties may vary due to the size and organization of the station - Must be able to meet any physical ability requirements listed on this description - May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities - Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job - Able to read documents, follow instructions, learn and understand ticketing procedures, rules and regulations - Ability to work well with others as part of a team, meet the public, and work under stressful situations - Must be able to satisfactorily complete Customer Service Agent training program with an 80% or greater average and an evaluation period - Must be aware of hazardous situations and be able to handle emergencies as needed - Must work under tight time constraints to accomplish quick turns of aircraft - Must present a well-groomed appearance in accordance with the Ground Operations Employee Handbook and Labor Agreement - Must be able to perform all job functions within a limited space - Must be able to effectively communicate verbally by telephone, face to face and on public address systems - Must possess good written and oral skills - Must be able to communicate information and instructions verbally or via radio equipment Education - No education requirement Experience - No experience requirement Licensing/Certification - Must be able to obtain a SIDA badge and meet all local airport requirements - May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights Physical Abilities - Must be able to lift and/or move items up to 70 pounds on a regular basis and repetitively lift and/or move weights of 40 to 50 pounds onto raised surfaces - Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods - Must maintain the ability to wear prescribed uniforms Other Qualifications - Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines - Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 - Must be at least 18 years of age - Must be able to comply with Company attendance standards as described in established guidelines - Ability to work shift work and/or overtime - Foreign language skills are desirable, but not required *The pay amount doesn’t guarantee employment for any particular period. **401(k) Company match contributions are subject to the plan’s vesting schedule. Match contributions may vary based on the position. ***Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Pay Rate: $20.22 Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

Title: Customer Service Agent - TUL (Part Time) Location: Tulsa United States Job Description: Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: - For external applicants only: (1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Oklahoma. (2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson and not selected for the Customer Service Agent position at TUL within the last 12 months.* Pay & Benefits: Pay of $20.22 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums. Benefits you'll love: - Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) - Southwest will help fund your Retirement Savings Plan, which includes a dollar for-dollar 401(k) Company match contribution up to 10% of your eligible earnings - Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit* - Competitive health insurance for you and your eligible dependents - Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment. - Explore more benefits you'll love: https://careers.southwestair.com/benefit Job Summary Want to be the friendly face that welcomes Customers to Southwest? As a Customer Service Agent at Southwest, you'll work at the ticket counter, gate area, and baggage service office to help Customers check in, answer questions, and make sure their travel goes smoothly. You'll be one of the first Southwest Employees our Customers meet, and you'll help set the tone for a great trip. You'll also be there to support Customers when travel plans change, offering help and care during delays or disruptions. In this fast-moving role, your friendly attitude, teamwork, and patience make a big difference every day. See what a day as a Customer Service Agent looks like: swa.is/DayWithCSA Additional details - This is a part-time opportunity. At Southwest, Part-Time Employees generally work 32 hours over 5 days, but schedules are determined in accordance with a seniority-based bidding process. - New Hires will complete 4-6 weeks of training. Training will consist of 8-hours of classroom or on-the-job training over 5 days each week. - After completing training, Part-Time New Hire work weeks will consist of 6.5-hour shifts over 5 days, with the potential for mandatory overtime. - This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the labor union. - Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when mandatory overtime is required to support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you. - U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. - Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities - Provides friendly service to and maintains positive relationships with all internal and external Customers - Works in a cooperative spirit to ensure the success of our Company - Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by attending to their needs - Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems - Responsibilities include greeting and handling Customers in a polite and friendly manner. Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets. Computes charges, makes change and balances daily transactions. Is responsible for overage or shortage - Checks in baggage and Cargo. Answers telephone to provide information to callers, page customers, resolve problems or complaints and assist as needed. Handles transactions required to board the aircraft in a timely and efficient manner - Deals with mishandled Customers as a result of oversells, delayed or cancelled flights, lost, delayed, or damaged luggage. Resolves such problems quickly and within guidelines established by the Company - Provides current and accurate fare, schedule, reservations, flight arrival/departure information and answers all general inquiries from Customers and other visitors to the airport terminal - Completes forms and reports as required by the Company - Writes irregularity and complaint reports as required - Duties may vary due to the size and organization of the station - Must be able to meet any physical ability requirements listed on this description - May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities - Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job - Able to read documents, follow instructions, learn and understand ticketing procedures, rules and regulations - Ability to work well with others as part of a team, meet the public, and work under stressful situations - Must be able to satisfactorily complete Customer Service Agent training program with an 80% or greater average and an evaluation period - Must be aware of hazardous situations and be able to handle emergencies as needed - Must work under tight time constraints to accomplish quick turns of aircraft - Must present a well-groomed appearance in accordance with the Ground Operations Employee Handbook and Labor Agreement - Must be able to perform all job functions within a limited space - Must be able to effectively communicate verbally by telephone, face to face and on public address systems - Must possess good written and oral skills - Must be able to communicate information and instructions verbally or via radio equipment Education - No education requirement Experience - No experience requirement Licensing/Certification - Must be able to obtain a SIDA badge and meet all local airport requirements - May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights Physical Abilities - Must be able to lift and/or move items up to 70 pounds on a regular basis and repetitively lift and/or move weights of 40 to 50 pounds onto raised surfaces - Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods - Must maintain the ability to wear prescribed uniforms Other Qualifications - Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines - Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 - Must be at least 18 years of age - Must be able to comply with Company attendance standards as described in established guidelines - Ability to work shift work and/or overtime - Foreign language skills are desirable, but not required - The pay amount doesn't guarantee employment for any particular period. 401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position. - Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Pay Rate: $20.22 Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

Title: Nutrition Support Dietitian - Remote West Location: Salt Lake City United States Job Description: Extraordinary Careers. Endless Possibilities. With the nation's largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members. Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you're empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare. Job Description Summary: - Looking for candidates currently residing in the states of AZ, CA, CO, ID, MT, NV, NM, OR, UT or WA only. The Registered Dietitian (RD) is a qualified professional who is responsible for the development and implementation of clinical, operational, and marketing strategies to promote the home nutrition support (enteral and parenteral nutrition) program. The RD provides daily clinical support of all parenteral nutrition patients within their assigned territory and may cover multiple locations, as assigned by the Area Manager, Nutritional Services, to assure optimal coverage within the territory. The RD also supports sales activity and account relationships within the assigned territory and maintains a cohesive relationship with office clinical and sales staff to maximize the effectiveness of the office's nutrition support program. Job Description: Job Responsibilities - Provides day to day clinical support of parenteral nutrition (PN) patients. Performs comprehensive nutrition assessments, develops and implements nutrition care plans and provides nutrition education and guidance to patients, caregivers and clinical staff. Conducts nutrition assessments on assigned patients according to developed standards and evidence-based practice. Completes clinical review on new enteral patients to ensure orders are appropriate for home, recommend free water flushes, adhere to formulary supply, and confirms path to payment based on insurance guidelines. Reviews new parenteral patients to ensure orders are safe and clinically appropriate for the home setting. Evaluate patients for appropriateness of initiating parenteral nutrition in the home setting by completing full nutrition assessments and assisting in the coordination of this therapy in the home. - Conducts patient education/teaching in areas of parenteral and enteral nutrition, in-person or phone-based, when necessary according to the needs of the business. - Participates or leads discussions on PN patients during daily or weekly team meetings, and collaborates regularly with pharmacy and nursing team on the care plan for PN patients. - Works closely with account managers and regional sales directors to support nutrition-related sales activity and account relationships within assigned territory on a regular basis to ensure appropriate market penetration for nutrition services. Participates in office strategic sales planning and program implementation. Acts as a liaison to nutrition support physicians, nutrition support teams, customers, and sales staff. - Maintains knowledge of EN and PN products and basic reimbursement guidelines to effectively answer questions for patients, referral sources, prescribers and the organization's employees. - As pertinent to nutrition therapy, may be involved in monitoring clinical key performance indicators such as: patient census, patient satisfaction, clinical competence, nutrition assessments, and performance improvement activities. - Identifies opportunities for improvement and communicates to appropriate managers and Area Manager, Nutritional Services. Defines and implements Action Plans to continually improve the patient care process. - Develops, implements, and evaluates continuing education, orientation, and in-service education programs in coordination with corporate, clinical, and sales management. Educational topics to include clinical nutrition, reimbursement and formulary compliance. - Assists in the orientation and training of new Registered Dietitians, sales professionals and other nutrition-support related staff. - The RD is field-based and may support assigned Care Management Center(s) (CMC) remotely. - Uses clinical data to identify and diagnose nutrition-related problems, selects appropriate interventions, tracking progress toward goals. Performs nutritional assessments using various techniques including but not limited to: estimation of nutrient intake, calculation of nutritional requirements, anthropometrics, evaluation of selected laboratory results and assessment of drug-nutrient interactions. Communicates findings of nutritional assessments to appropriate disciplines and documents with progress notes and assessments of patients' medical records. - Participates in professional organizations. - Participates in on-call Dietitian Rotation - Observe legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Option Care information. - Accepts other responsibilities and duties that may be assigned. Basic Education/Experience - Registered Dietitian with a license/certification in the current state of practice, as appropriate. - Two years of experience with enteral and parenteral nutrition as a nutrition support professional. - Board Certification in Nutrition Support or intent to receive within 1 year of hire. - Current CPR certification if patient facing Basic Qualifications - Ability to travel within assigned territory and attend required meetings. - Leadership and supervisory skills. - Ability to plan, organize, implement, and evaluate clinical programs that will meet the needs of the office and community served. - Ability to educate and empower staff to implement nutrition service processes in the home care setting. - Flexibility and the ability to work effectively within a multidisciplinary team. - Ability to communicate effectively (verbal and written) with team members. - Self-directed, able to work without the presence of an immediate supervisor. - Intermediate competency with Microsoft Office software. - Ability to work under stressful conditions. PQIs - Board Certification in nutrition support. - Previous home health experience. - Sales and marketing experience. - Advanced degree in nutrition or business preferred. Due to state pay transparency laws, the full range for the position is below: Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Pay Range is $70,218.51-$117,008.35 Benefits: - Medical, Dental, & Vision Insurance - Paid Time off - Bonding Time Off - 401K Retirement Savings Plan with Company Match - HSA Company Match - Flexible Spending Accounts - Tuition Reimbursement - myFlexPay - Family Support - Mental Health Services - Company Paid Life Insurance - Award/Recognition Programs Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.