• Execute all position responsibilities in alignment with Slingshot’s core values, mission, and purpose. • Serve as Slingshot’s first dedicated Configuration Manager, helping build a scalable configuration management function for software, infrastructure, cloud, DevSecOps, documentation, and program artifacts. • Partner with Engineering, Program Management, Product, DevSecOps, and Security/GRC to develop and maintain a Configuration Management Plan that supports current program needs and future enterprise growth. • Stand up, operate, and mature a phased Configuration Control Board process, starting with one priority program and expanding toward a broader enterprise or federated model over time. • Own and maintain standard templates and workflows for change requests, impact analysis, approvals, change records, configuration status accounting, and configuration audits. • Establish and maintain configuration baselines for key systems, services, applications, infrastructure, environments, documentation, and other controlled artifacts. • Facilitate CCB meetings, drive decisions, document outcomes, and ensure approved changes are traceable, communicated, and reflected in the appropriate systems of record. • Help define CCB membership, decision rights, escalation paths, and emergency change processes in partnership with Engineering, Product, DevSecOps, Program Management, and Security/GRC stakeholders. • Work closely with technical teams to ensure configuration management integrates cleanly with Git-based workflows, CI/CD pipelines, infrastructure-as-code, cloud environments, release processes, and documentation practices. • Support configuration management evidence needs for CUI, classified, CMMC, NIST, RMF, and ATO-related activities. • Serve as a named configuration management point of contact for relevant government programs, reviews, audits, and authorization efforts. • Help evaluate and implement tooling or systems of record for configuration items, baselines, change records, approvals, and audit evidence. • Create practical, right-sized processes that preserve team agility while improving consistency, traceability, and audit readiness. • Partner with Security/GRC and Engineering teams to align configuration management practices with NIST SP 800-171, CMMC 2.0, NIST SP 800-53, NIST CSF, and other relevant government or industry expectations. • Support operational and programmatic visibility by improving the traceability between changes, releases, incidents, defects, baselines, and documentation. • Communicate clearly with technical and non-technical stakeholders, translating configuration management expectations into actionable workflows for teams across Slingshot.

• Conduct regular 1:1s with Internal and External trainers and maintain adherence to agreed frequency. • Set individual development plans in line with the Trainer skills matrix and forecast (using the GTL framework). • Support trainer career progression, skill development, and capability uplift to ensure continued capability usage • Lead and participate in interviews for trainer replacements or expansion roles • Maintain relationship with key freelancers / contract provider companies • Where needed set development plans to support key external trainer skills • Deliver training to trainers (internal and external on GK standards) • Perform scheduled quality observations of training delivery (minimum of one per month per internal trainer). • Perform scheduled quality observations of training delivery (minimum of two per year per external trainer). • Maintain and evolve the quality observation framework. • Deliver feedback sessions and coaching based on observation and survey results. • Track weekly team quality and survey scores and implement improvement actions. • Analyze Learner feedback evaluations for trends and opportunities • Monitor and manage trainer performance against KPIs, quality metrics, and expectations. • Oversee trainer utilization and ensure optimal allocation, working closely with Scheduling. • Manage holiday approvals and ensure delivery coverage. • Facilitate Trainer expense approvals in line with policies. • Handle trainer complaints and issues through appropriate channels. • Enable access to SME resource for content and product development, translations and bid support • Manage administrative tasks such as reporting, scheduling, documentation, and compliance activities. • Ensure trainer profiles are up to date on online resource portals (certifications, Languages etc.) • Monitor and manage skills gaps and identify internalizing opportunities. • Own the country freelancer bench strategy (capacity, skills coverage, languages, locations) aligned to forecast demand and delivery plans vs internal team. • Source, screen and onboard external trainers, ensuring consistent vetting, contracting readiness and fit to the Trainer skills matrix. • Define and communicate delivery standards, ways of working and required tools/processes for freelancers (scheduling, attendance, reporting, learner comms). • Ensure freelancers are enabled on the latest content, labs and delivery guidance (briefings, updates, train-the-trainer sessions) prior to delivery. • Monitor external trainer performance against quality, NPS/CSAT, professionalism and adherence expectations; take corrective actions as needed. • Manage freelancer scheduling/coverage to protect delivery continuity (including substitutions, escalation management and last-minute coverage). • Approve and validate freelancer deliverables (session completion, timesheets/invoicing inputs where applicable) in line with internal controls. • Ensure compliance with required policies (data privacy, information security, code of conduct, client/site rules) and maintain necessary documentation. • Work collaboratively with Program Owners, Training Operations (Scheduling), and Presales teams. • Participate in weekly or monthly review sessions with leadership to discuss utilization, quality, NPS, and risks. • Provide insights and recommendations for improving the learner and client experience. • Drive the creation and refinement of training materials, assets, and value-add content. • Identify opportunities to enhance delivery efficiency, trainer capability, and process maturity. • Support new program launches and ensure trainers are adequately prepared.

Role Description As Century Cruises strengthens its North American presence, we are seeking an energetic, relationship-driven, and highly motivated Business Development Manager to help expand travel advisor partnerships, increase sales production, and grow brand awareness for our China, Yangtze River, Europe, and Egypt cruise experiences. This is a unique opportunity to play a key role in expanding one of Asia’s most established river cruise brands within the North American market while helping advisors confidently introduce clients to culturally immersive and premium travel experiences. Reporting to the Vice President of Sales, the Business Development Manager will be responsible for driving B2B sales growth within an assigned territory through the development of strategic relationships with travel advisors, host agencies, consortia, luxury travel partners, and key accounts. This role focuses on: - Increasing brand awareness - Expanding advisor engagement - Supporting FIT and group sales opportunities - Delivering impactful product education - Executing sales and marketing initiatives that generate measurable revenue growth The ideal candidate is a confident presenter, disciplined sales professional, relationship builder, and passionate advocate for experiential travel. This individual should be comfortable selling a differentiated premium product, educating advisors on emerging and culturally rich destinations, and helping partners convert curiosity into bookings. The selected candidate must reside on the West Coast of the United States, preferably in California, and ideally within 90 minutes of a major airport due to the travel requirements associated with the role. Key Responsibilities - Sales Growth & Territory Development - Develop and execute a strategic territory sales plan focused on increasing revenue, market share, and advisor engagement. - Identify, prospect, and cultivate relationships with travel agencies, host agencies, consortia members, luxury advisors, river cruise specialists, Asia-focused advisors, and strategic partners. - Manage and grow a portfolio of assigned accounts through proactive outreach, business development initiatives, relationship management, and strategic follow-up. - Meet or exceed sales goals, booking targets, activity KPIs, training objectives, and group sales initiatives. - Analyze sales performance, pipeline activity, and market opportunities to prioritize high-potential accounts and maximize production. - Develop customized growth plans for key accounts, including training initiatives, marketing support, promotional opportunities, and advisor engagement strategies. - Identify and support group sales opportunities in partnership with travel advisors, agency owners, affinity organizations, and strategic partners. - Travel Advisor Education & Engagement - Deliver engaging virtual and in-person presentations, webinars, trainings, sales calls, and destination education events. - Educate advisors on Century Cruises’ luxury Yangtze River cruises, China cruise tours, and expanding Europe and Egypt river cruise portfolio. - Translate product features into compelling advisor-focused selling points centered on immersive cultural experiences, premium service, convenience, luxury accommodations, and destination authenticity. - Provide advisors with selling strategies, objection handling support, group development ideas, and client positioning guidance to help drive conversions and bookings. - Help advisors identify ideal clients, including luxury travelers, culturally curious travelers, experienced cruisers, affinity groups, and bucket-list travelers seeking unique experiences. - Relationship Management - Serve as a primary sales contact and trusted business partner for travel advisors and agency leaders throughout the assigned territory. - Build and maintain strong relationships with agency owners, managers, independent contractors, host agency teams, consortia contacts, and industry partners. - Represent Century Cruises professionally at trade shows, conferences, networking events, webinars, ship visits, and industry functions. - Collaborate closely with reservations, marketing, operations, product, and leadership teams to ensure travel partners receive exceptional support and service. - Maintain a high level of responsiveness, professionalism, and follow-through to reinforce Century Cruises’ reputation as an advisor-friendly and commercially supportive partner. - Marketing & Promotional Support - Partner with sales and marketing leadership to execute territory-specific campaigns, promotions, co-op opportunities, and advisor engagement initiatives. - Support advisors with available marketing materials, digital assets, presentations, social media content, and promotional tools. - Identify opportunities for local, regional, and national partnerships that increase visibility and drive sales growth. - Provide market feedback and competitive insights to help refine sales messaging, promotional strategies, and advisor resources. - CRM, Reporting & Sales Discipline - Maintain accurate and timely records of sales activity, account engagement, pipeline opportunities, trainings, events, and follow-up actions within the CRM platform. - Prepare regular territory updates, forecasts, account reviews, and business development reports for leadership. - Monitor performance metrics and adjust sales strategies as needed to maximize territory growth and advisor engagement. Qualifications - 5–10 years of experience in sales, business development, account management, or the travel industry. - Experience working with travel advisors, host agencies, consortia, cruise lines, river cruise brands, luxury travel companies, or tour operators strongly preferred. - Proven ability to develop relationships, grow accounts, and drive measurable sales results. - Strong presentation, communication, and storytelling skills with confidence delivering webinars, trainings, and in-person events. - Solid understanding of B2B sales strategy, territory management, consultative selling, and advisor engagement. - Ability to work independently in a remote environment while maintaining strong collaboration with internal teams. - Excellent organizational skills, follow-through, and CRM discipline. - Proficiency with Microsoft Office, PowerPoint, Excel, Teams/Zoom, and CRM systems such as Salesforce. Experience with Seaware is a plus. - Ability and willingness to travel regularly for agency visits, trade shows, conferences, sales events, and international travel as needed. - Must possess a valid U.S. passport and be willing to obtain a Chinese visa and other international visas as required. Preferred - Experience in cruise, river cruise, luxury travel, Asia travel, destination sales, or experiential travel brands. - Existing relationships within the North American travel advisor community. - Familiarity with positioning emerging or educational destinations that require advisor confidence-building and consultative selling. - Knowledge of China, Asia, river cruising, cruise tours, luxury travel, or culturally immersive travel experiences. Travel Requirements This is a remote position with regular travel required. Travel may include trade shows, agency visits, regional sales events, conferences, advisor trainings, FAM activities, and company meetings, including international travel as needed based on business demands and territory requirements. Benefits - Competitive salary - Dental insurance - Health insurance - Paid time off - Vision insurance Company Description Century Cruises is a premium river cruise and cruise tour company with more than 30 years of experience delivering immersive and culturally enriching travel experiences throughout China and beyond. Internationally recognized for its luxury Yangtze River cruises, Century Cruises combines refined accommodations, curated itineraries, and attentive service to create seamless and memorable journeys for guests. Building on its long-standing success in China, Century Cruises continues to expand its international footprint with a growing portfolio of river cruise experiences across Europe and Egypt, offering travelers new ways to explore some of the world’s most iconic destinations with the same level of comfort, authenticity, and service excellence. For the right candidate, this is more than a sales position — it is an opportunity to become a destination storyteller, trusted industry partner, and key contributor to the continued global growth of Century Cruises. Century Cruises is an equal opportunity employer committed to fostering a professional, inclusive, and respectful workplace. Employment decisions are based on business needs, qualifications, and individual merit.

Role Description The Strategy Manager is a core member of the Strategy team, partnering closely with the SVP of Strategy and the Senior Director of Strategy on some of the company’s most critical business priorities. This is a high-exposure, high-impact role ideal for someone with a strong analytical foundation who is hungry to grow and influence decisions at a fast-moving, multi-site healthcare platform. The person in this seat will own meaningful workstreams from problem definition through executive recommendation, and will get exposure to a broad cross-section of the business — operations, finance, real estate, marketing, recruiting, and the executive team. Strategic Initiatives & Cross-Functional Partnership - Partner with the Strategy team on initiatives, including De Novo Growth, Strategic Real Estate projects, and critical analytical projects. - This is a cross-functional role, often working closely with Operations, Finance, Talent Acquisition, Marketing, and the Executive Leadership Team. - Own discrete workstreams end-to-end: problem framing, analysis, recommendation, and project support. Financial Modeling & Analytics - Build financial models, strategic frameworks, and decision-support tools that guide business priorities and capital allocation. - Pressure-test assumptions, sensitivities, and downside scenarios so leadership can make confident calls. - Support pro forma development and post-investment performance tracking for PriorityPet de novo builds, real estate projects, and other growth initiatives. Market & Competitive Intelligence - Conduct market and competitive analysis to identify trends, opportunities, and risks that inform new business investments. - Stay current on industry trends, competitive moves, and macro conditions across the veterinary services landscape and adjacent multi-site healthcare verticals. Procurement & Cost-Savings Support - Assist senior members of the Strategy team with procurement and cost-savings initiatives — including vendor diligence, RFP support, benchmarking, and savings tracking. Executive Communication & Materials - Assist in the development of high-quality materials and presentations for the Executive Leadership team, the Board, and other senior audiences. - Translate complex analysis into clear, decision-ready recommendations. Qualifications - 2–4 years of experience in investment banking, management consulting, corporate strategy, private equity, or a similarly rigorous analytical role. - Strong financial modeling skills with fluency in Excel and PowerPoint. - Structured thinker who can synthesize complex data into clear, actionable recommendations and present ideas effectively. - Highly organized self-starter who manages multiple priorities simultaneously, meets deadlines, and thrives both independently and in a collaborative, fast-paced environment. - Strong written and verbal communication skills. - A genuine passion for animals and/or the veterinary services industry. Preferred Qualifications - Experience in vendor negotiation, procurement, or cost-out work. - Prior exposure to a PE-backed, multi-site healthcare, retail, or services platform. - Bachelor’s degree in finance, economics, business, engineering, or a related analytical field. - Familiarity with M&A diligence, integration, or de novo new-unit economics. Benefits - Alliance Animal Health offers a competitive compensation package designed to attract analytically rigorous talent who want to grow inside a fast-scaling platform. - Final compensation is determined by experience, skills, qualifications, and whether the role is filled at the Senior Analyst or Manager level. Working Conditions & Physical Requirements - Fully remote home office; East Coast working hours required. - Approximately 5% domestic travel for team offsites, executive meetings, and select site visits. - Valid U.S. driver’s license; ability to fly domestically as needed. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy & Federal & State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin.