Role Description The Authentication team is responsible for how users securely access and interact with the bank. We build and improve authentication, authorization, and confirmation mechanisms that protect customer accounts while keeping critical user journeys simple and convenient. The team owns a wide range of scenarios, including: - Login and device management - User verification - Confirmation of payments and sensitive actions - Other security-related customer interactions As Plata expands its business banking offering, the team is also responsible for authentication and authorization experiences for SME (Small and Medium-sized Enterprise) customers, including: - Multi-user access - Role management - Secure approval flows for financial operations We are looking for a Business Analyst to help develop authentication products and operational processes, ensuring they remain secure, scalable, and user-friendly as the business grows. Challenges that await you: - Developing secure and convenient authentication, authorization, and action confirmation solutions - Designing and improving user journeys related to login, device management, user verification, and payment confirmations - Creating and evolving authentication and authorization flows for SME customers, including multi-user access and approval scenarios - Analyzing unauthorized access cases together with Fraud Prevention and Support teams and proposing improvements - Gathering and documenting business requirements, user stories, acceptance criteria, and process flows - Translating business needs into clear and structured tasks for engineering teams - Working closely with Product Managers, Engineering, Design, Fraud Prevention, Support, and Compliance teams - Supporting delivery throughout the full development lifecycle, from discovery and requirements gathering to testing and release - Building and maintaining operational processes within the authentication domain and continuously improving their efficiency - Defining and monitoring operational and product metrics, creating dashboards, and analyzing performance - Using data to identify bottlenecks, evaluate feature effectiveness, and drive continuous improvements - Supporting business and operational teams in investigating and resolving authentication-related issues Qualifications - 1–2 years of experience as a Business Analyst or System Analyst - Bachelor's degree in Computer Science, Engineering, Mathematics, Information Systems, or another technical field - Confident understanding of how modern web services and APIs work - Familiarity with data exchange formats such as JSON and Protobuf - Basic SQL skills and willingness to work with data - Ability to translate business needs into clear, structured requirements and effectively prioritize them - Proven experience gathering and documenting business requirements and designing business processes - Strong analytical mindset and attention to detail - Experience creating visual process documentation using BPMN, UML, Data Flow Diagrams (DFD), or similar methodologies - Strong stakeholder management and cross-functional collaboration skills - Ability to balance customer experience, operational efficiency, and security requirements - B1 or higher English level for effective communication with an international team Benefits - Relocation support to one of our hubs — Serbia or Georgia — with assistance for the employee and their family - Flexible work from one of our offices or remote - Healthcare Coverage - Education Budget: Language lessons, professional training and certifications - Wellness Budget: Mental health and fitness activity reimbursements - Vacation policy: 20 days of annual leave and paid sick leave

Role Description TEHORA est présentement à la recherche d'un(e) analyste d'affaires junior ayant de bonnes aptitudes d'analyse, une grande capacité d'apprentissage et qui souhaite mettre à profit ses compétences au sein d'une équipe polyvalente. La personne retenue soutiendra les activités de collecte de besoins, documentation et suivi des parties prenantes. - Participer à la collecte et à la documentation des besoins d'affaires; - Soutenir l'analyse de processus, irritants et objectifs opérationnels; - Rédiger ou mettre à jour des récits utilisateurs, critères d'acceptation et règles d'affaires; - Documenter les décisions, enjeux et suivis; - Participer aux ateliers et rencontres avec les parties prenantes; - Soutenir la priorisation et la clarification des demandes; - Contribuer à la validation des solutions livrées; - Assurer un suivi rigoureux des éléments confiés. Qualifications - Minimum 2 ans et moins de 8 ans d'expérience en ressources informationnelles; - Expérience en analyse d'affaires, soutien à la livraison ou projets numériques; - Capacité à rédiger clairement en français; - Rigueur, autonomie progressive et esprit d'équipe; - Intérêt pour les projets applicatifs Web et les méthodes Agile; - Bonne capacité d'écoute, de synthèse et de collaboration; - Analyse d'affaires et documentation de besoins; - Récits utilisateurs, critères d'acceptation et règles d'affaires; - Animation ou soutien à l'animation d'ateliers; - Suivi des demandes, décisions et enjeux; - Communication avec parties prenantes et équipes techniques; - Azure DevOps Boards, Jira ou outil comparable; - Expérience avec une plateforme Web; - Notions UX ou parcours utilisateurs; - Expérience Agile; - Expérience dans le secteur public; Requirements - Mandat contractuel ou banque de ressources, selon les besoins du client; - Télétravail principalement; disponibilité à coordonner selon les demandes d'intervention; Benefits - Du télétravail et de la flexibilité pour s’adapter à vos obligations familiales; - Une culture entrepreneuriale favorisant la créativité et l’innovation; - Horaires flexibles (selon le type de contrat de travail); - Congés en cas de maladie et à l’occasion d’événements familiaux; - Outils informatiques adaptés; - Espace de travail épanouissant et motivant; - Initiatives sociales et environnementales; - Programme d’apprentissage en milieu de travail; - Cheminement de carrière; Company Description TEHORA est une firme québécoise multidisciplinaire reconnue pour l’excellence de ses services professionnels, de nature technique et de gestion de projets à l’échelle nationale et internationale. Notre mission est d’accompagner nos clients dans la concrétisation de leurs projets par l’excellence de notre savoir-faire et de notre créativité. Depuis sa création en 2017, notre équipe de professionnels connaît une croissance exponentielle en répondant aux besoins importants en gestion de projets multidisciplinaires, dans le domaine des transports, du génie civil, du TI et plus. Nos collaborateurs travaillent sur des mandats aussi bien à l’interne que chez des clients d’envergure. TEHORA se distingue par sa culture d’entreprise, axée sur le bonheur de ses employés et la diversité. Chez TEHORA, chaque collaborateur est un membre important de l’équipe qui contribue à notre succès collectif. Nos membres ont la flexibilité requise pour avoir un équilibre entre le travail et leur vie privée, tout en menant une carrière enrichissante. Nous offrons un environnement de travail motivant. La diversité des projets, la grande autonomie et l’interaction directe avec les clients sont appréciées. Une telle proximité est possible en raison de notre structure organisationnelle horizontale, qui se traduit par des relations de confiance et une communication efficace entre notre équipe et les clients.

Role Description IDS is currently searching for a Business Analyst with experience in Department of Defense (DoD) financial management processes, government financial and accounting systems, acquisition and budgeting processes, and relational databases to provide support and training on-site to a government customer. - Act as a financial and technical consultant for a DoD program management and financial management system - Provide expertise in government finance - Assist customers in properly structuring financial data - Perform reconciliation between several systems - Perform daily review of forecasts and accounting data - Otherwise support a government financial office Qualifications - Minimum of five (5) years of government acquisition, finance or financial management, program management or related experience within a DoD organization - Comprehensive Cost and Requirement System (CCaR®) experience and/or certification is preferred Requirements - Minimum of a Bachelor's degree in business management, engineering, computer science, mathematics, economics or other related discipline - Experience in lieu of education may be considered if the individual has seven (7) or more years of equivalent technical training or work/military experience - Must be able to sit, type, hear, see, and speak for extended periods of time - Must consistently work and type on a computer for prolonged periods of time - Must be able to communicate accurate information and ideas so others will understand - Must be able to lift/carry at least 15 lbs - May be required to move about inside an office to access file cabinets, office supplies, etc. Travel - Some travel may be required Hours - Normal work schedule hours may vary, Monday through Friday - May be required to work additional hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations Salary Range $80,000 - $120,000 per year The estimated salary range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. Benefits - Employer paid health, dental, vision, disability, AD&D and life insurance plans for eligible employees - Variety of elective plans including flexible spending accounts, voluntary life insurance and supplemental insurance plans - Benefits become effective the first of the month following the start date of employment - Eleven (11) paid holidays - Generous PTO accruals starting at three (3) weeks per year - 401(k) safe harbor contribution upon eligibility - Generous employee referral bonuses Security Clearance Applicants selected for employment will be subject to a Federal background investigation and must meet additional eligibility requirements for access to classified information or materials. Company Description IDS is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regards to age (40 and over), color, physical or mental disability, gender identity or expression, genetic information (including family medical history), national origin or ancestry, race, religion, sex, pregnancy (including childbirth and related medical conditions), sexual orientation, citizenship status, veteran status, uniformed service member status, or any other characteristic protected by federal, state, or local law. IDS participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov . A submission of a resume is an expression of interest and not considered an application. For more information, visit www.get-integrated.com . Disclaimer: This job description is intended to provide an overview of job responsibilities that are subject to change. U.S. citizenship is required; H1-B visas and other visas are not being sponsored. Relocation expenses are NOT compensated. All jobs are employer paid; no fees to candidates. Third parties or agency inquiries are not being accepted at this time.

• Act as a financial and technical consultant for a DoD program management and financial management system. • Provide expertise in government finance. • Assist customers in properly structuring financial data. • Perform reconciliation between several systems. • Perform daily review of forecasts and accounting data. • Otherwise support a government financial office.