• The Project Manager is a strategic builder and change agent responsible for leading multiple remote hospitality sites. • Designs and implements scalable systems, drives performance improvement, and ensures alignment with corporate, regional, and client standards. • Leads cross-functional teams, builds operational frameworks, and fosters a culture of innovation and accountability. • Standardize SOPs, reporting tools, and service models across sites. • Lead change management initiatives to improve service delivery and efficiency. • Monitor KPIs and coach site leaders to meet targets.

Principal Project Officer - Service Design and Support Location: East Perth, WA, Australia Salary: Level 7, $139,860 - $149,485 per annum (pro-rata) (PSCA 2024) Work Type: Fixed Term - Full Time FTE: 1.0 This is a 12-month fixed-term, full-time position commencing ASAP, concluding 30 June 2027, with possible extension (12 months) Statewide Services provides the services and supports required by schools to enable student achievement, with a focus on those students and schools that need it most. It encompasses both school and system-facing service delivery. While it primarily exists to support schools, it also has an important system-facing role supporting strategy and policy development. Service Design and Support provides the shared functions and support needed to provide better services to schools. It also coordinates, implements and supports programs, initiatives, and special projects. Its purpose is to provide strategy, policy and program oversight and operational support to Statewide Services. Visit education.wa.edu.au to find out more information about the Department of Education The Role As a Principal Project Officer, you will implement, coordinate and support the reform programs and special projects, including digital strategies and resources. Identify reform priorities in consultation with key stakeholders and coordinate provision of appropriate and sustainable programs for the Department. Continually monitor, review and evaluate the effectiveness of reform programs and special projects to identify opportunities for continuous improvement, and report progress to senior management, relevant committees and other relevant interest groups. This role includes project managing system level digital resource projects for K-12 (Kindergarten to Year 12) students and staff. Working alongside a team of design and development staff you will use high level curriculum knowledge and excellent communication skills to work with stakeholders to deliver significant projects for the Department, often interpreting educational requirements from subject matter experts into technically deliverable products. In this role you will provide input to the development of policy, implementation frameworks, annual project plans and other key documentation. Build and maintain strategic relationships with key stakeholders to facilitate achievement of the Department's reform objectives and participate in appropriate committees and other working groups. Other duties include consulting and negotiating with a wide range of stakeholders to develop and support the implementation of related strategies and initiatives. Provide professional advice to individuals and groups relating to special projects, reform initiatives and programs. Undertake research to identify emerging trends and issues related to reform planning and development for education. Professional Benefits We are conveniently located in East Perth , and our employees enjoy a range of benefits which include: - 12% employer contributed superannuation. - Flexible working arrangements are genuinely considered to create healthy work life balance including; working from home or remote, flexible working hours and part-time arrangements. - Generous leave entitlements including annual, personal, long service and parental leave. - Professional development opportunities and study leave/assistance. - Access to salary packaging (in accordance with relevant industrial instruments). - Enjoy easy access to public transport with the Claisebrook train station just a 5-minute walk away or, take advantage of the free Yellow Cat bus service that stops outside our building entrance. Additionally, various CPP parking locations are within walking distance. Want to know more? Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF). For more information about this opportunity, please contact Darren Entwistle, Manager, Capability Support on (08) 9264 5061 or emailing Darren.Entwistle@education.wa.edu.au We are committed to building the leadership capability of our people (Building Leadership Impact). Equity and Diversity We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our workplaces and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds. Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details. Eligibility To work with us, you must: - be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment. - consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education's Screening Unit before you start. - obtain or hold a current Working with Children check

• Portfolio Management: Lead 25 to 50+ concurrent, cross-functional projects from inception to completion. • Project Planning: Translate Statements of Work (SOWs) into actionable project plans, milestones, and dependencies. • Client Leadership: Serve as the primary client contact, guiding deliverables, timelines, and enforcing accountability. • Stakeholder Communication: Run structured updates, routine meetings, and handle conflict or escalations smoothly. • Resource Optimization: Monitor team capacity, resolve scheduling conflicts, and manage project pacing. • Risk & Change Management: Track project risks, handle scope adjustments, and re-forecast timelines as needed. • Financial Tracking: Monitor budget burn rates, track project hours, and maintain accurate PM system records. • Quality & Frameworks: Maintain scalable delivery templates while ensuring all deliverables meet QA standards and there is alignment with the agreed scope. • Performance Reviews: Track active project metrics and conduct post-project reviews for continuous improvement.

• Provide overall project management for disaster recovery and survivor assistance programs • Lead project implementation and operational execution activities • Develop and implement project plans, timelines, and resource strategies • Oversee daily operations to ensure alignment with client objectives and contract requirements • Manage risks, identify operational challenges, and suggest corrective actions to maintain project success • Assist with business development and participate in proposal support with technical writing, and subject matter expertise to support growth initiatives • Serve as the primary liaison between Tidal Basin, clients, government agencies, subcontractors, and other stakeholders • Foster collaboration among project teams, clients, community partners, and stakeholders • Facilitate meetings, briefings, and status updates with leadership and partners • Build and maintain strong working relationships with internal and external stakeholders, including state, local parties, subcontractors, and community partners to support long-term engagement • Ensure compliance with federal, state, local, and contractual requirements • Provide technical assistance and subject matter expertise to ensure compliance with FEMA programs (e.g. PA, IA, Mitigation) • Interpret and apply federal regulations including 2 CFR Part 200 and applicable state/local policies • Develop federal grant applications (FEMA Project Worksheets) for all Categories of Work, provide reviews and quality assurance as to damage descriptions, scope of work, cost estimates, and general content • Oversee documentation, reporting, and audit readiness • Develop and maintain staffing plans and manage project personnel to meet operational requirements • Monitor project performance, key performance indicators, and contract deliverables to ensure compliance with client expectations and contractual obligations • Make recommendations to improve performance and ensure quality of programs • Perform coaching, performance oversight, and guidance to team members • Ensure health and safety guidelines are established and followed • Ensure completion of required training • Manage project budgets, financial performance, forecasting, invoicing support, and resource allocation to ensure successful project delivery • Review invoices, timesheets, expense reports, and financial reports for accuracy and compliance • Ensure efficient utilization of resources and adherence to contract terms and internal procedures • Prepare and deliver project reports, briefings, forecasts, and executive-level presentations • Ensure accurate and timely submission of deliverables • Maintain organized project documentation to support audits and closeout • Prepare Project Management Plan and update as needed • Perform other duties as assigned.