Role Description Ergomed is looking for an eLearning Specialist to join our team and support the design and delivery of learning solutions that drive business performance in an international environment. You will collaborate with subject matter experts across geographies, create and update learning materials, publish courses on our LMS, gather feedback, and contribute to the continuous improvement of our training programs. While the main priority will be developing the structure and content of training materials tailored to business needs, the role also extends to broader People Development projects, including: - Supporting onboarding and capability-building programs - Contributing to learning strategy, communications, and culture initiatives across the organization Key responsibilities include: - Designing and developing training materials aligned with business objectives, applying instructional design models (e.g., ADDIE, SAM) and adult learning principles - Creating interactive, scenario-based content, original learning materials, and assessments in partnership with SMEs across the organization - Publishing, maintaining, and quality-checking courses on Cornerstone LMS, ensuring alignment with brand standards, accessibility, and learner experience - Managing multiple concurrent People Development projects, working with internal stakeholders and external technology partners to implement training priorities on time and to standard - Gathering feedback and evaluating training effectiveness using frameworks such as Kirkpatrick to inform continuous improvement of programs Qualifications - Bachelor's degree or equivalent practical experience - 2-3 years of experience developing and delivering training content, with hands-on expertise in Articulate Rise and Storyline - Excellent English (written and spoken) and confidence working in an international, cross-cultural environment - Strong ability to structure material, write scripts, and design interactive content, presentations, and job aids, grounded in instructional design, andragogy, and business learning principles - Demonstrated ability to translate complex content from SMEs into clear, engaging learning experiences - Systems thinking, attention to detail, accountability for results, and the ability to work with internal stakeholders and consistently meet deadlines - Flexibility, self-direction, and strong communication skills, with the ability to interview SMEs and collaborate within cross-functional teams Requirements - Proficiency in Canva or similar design tools (e.g., Figma, Adobe Express, etc) - Experience leveraging AI tools (e.g. Claude, Synthesia) to accelerate content development, generate drafts, or create multimedia learning assets - Previous experience in the pharmaceutical, biotech, pharmacovigilance, CRO, or broader life sciences industry would be a strong plus - Familiarity with LMS and authoring tool integration (SCORM, xAPI), ideally with hands-on experience in Cornerstone or systems of comparable complexity - A portfolio or work samples demonstrating instructional design and content creation capability is highly desirable Benefits - A supportive and dynamic work environment with helpful colleagues - Opportunities for continuous learning and career advancement - Flexibility in working arrangements, including the possibility of remote work - Recognition and appreciation of your contributions and achievements

Title: Mental Health Coach Location: Far Rockaway, NY Job Description: MST FIT Senior Coach (Family Therapy Coach) Full Time Far Rockaway, Queens, NY, US Salary Range:$55,000.00 To $59,000.00 Annually Summary Job Description If you are passionate about working with/for vulnerable youth and families, implementing evidence-based models of treatment and care, we have a professional opportunity for you! The MST Coach is a specialized Case Planner role with a concentration of the MST-FIT model of service. Working within the social service department, the Coach supports youth and families, along with department staff by wrapping services to ensure successful discharge. MST-FIT (Multi-systemic Therapy/Family Integrated Transition) Coach Perform case management responsibility to the youth using the MST approach. Performs all activities and administrative tasks associated with handling a caseload in keeping with all ACS and OCFS regulations. Field work that sometimes requires you to drive residents in your vehicle. Occasional evening hours are required for parent conferences and home visits. Our main campus in Rockaway Park, Queens, houses a Residential Treatment Center, Close to Home Non-Secure Placement programs, administrative offices, clinical services, and an on-site NYC Department of Education school. We also operate a Non-Secure Detention residence in Richmond Hill and Limited Secure Placement programs in Brooklyn and Staten Island.  Principal Responsibilities - Demonstrates fidelity to the agency’s service values and organizational imperatives. - Provides aftercare support to cases transitioning to trial discharge, using MST-FIT model of treatment/ therapy. - As necessary, provides additional support to cases transitioning from trial discharge MST-FIT to return to placement - Provides crisis intervention and conflict resolution to youths and their families throughout the week, to include evenings/weekends as required but minimally on a consistent rotation schedule. - Conducts virtual and in person sessions to resident youth/families. - Responsible for, at least, weekly documentation to include case, collateral and other contacts w/I 48 hours of occurrence. - Ensures on-going support and collaboration across MST and ITM program/ staff on behalf of residents. - Prepares and submits MST-FIT engagement court reports for scheduled permanency hearings. - Prepares for and attends weekly and other ITM learning community meetings and trainings. - Attends monthly/ mandatory trainings to include 7-day ITM, 5-day MST-FIT booster trainings. - Responsible to prepare for and attend weekly supervision and MST-FIT group consultations as scheduled. - Must prepare for and attend monthly MST-FIT psychiatric consultation as scheduled. - Supports the social service department with regard to resident transition by way of MST-FIT model of treatment engagement Required Qualifications and Experience - Minimum MSW degree with licensure preferred. - Minimum of 1 year of experience working in child welfare with at risk youth. - Former Case Management experience is a plus. - Valid NYS Driver's License - Professional, mature and dependable with a bias for action. - Ability to assess and engage youth and families is critical to the position. - Physical ability to travel throughout the community, securing resources and services, while adhering to the MST 120-day targeted length of treatment model. - Willingness to adjust schedule as needed to ensure service needs are met. Travel Requirements This position offers a full-time, hybrid/in-field schedule and is based in Rockaway and does require home visits and travel to other locations.

Title: Technical Training Lead Representative - Cigna Healthcare - Remote Locations: - Montana, United States of America - Arizona, United States of America - Colorado Springs, Colorado, United States of America - Idaho, United States of America - North Carolina, United States of America - North Dakota, United States of America - Oregon, United States of America - South Carolina, United States of America - South Dakota, United States of America - Texas, United States of America - Utah, United States of America - Virginia, United States of America - Wyoming, United States of America Work Type: Remote Job ID: Id26006332 Job Description: Role Summary Are you passionate about developing talent and building strong foundational skills? As a Claims Examiner Trainer (Technical Training Lead Representative), you will play a critical role in onboarding and developing Claims Examiners through structured training, facilitation, and knowledge transfer. You will assist in designing and delivering engaging learning experiences that promote accuracy, efficiency, confidence, and independence in claims processing. In this role, you will help foster a positive, team-focused environment while ensuring all training aligns with Allegiance standards, processes, and quality expectations. Key Responsibilities - Develop and lead training for new claims examiners either in one and one or group training as directed (including training on all milestone items) - Maintain and update training milestones as needed - Complete series of Allegiance Core Trainings (ACTs) as employees are hired - Review, enhance and update ACTs and track changes - Assist in refresher training for current claims examiners either in one on one or group training as directed - Learn different groups across our book of business - Communicate trainee progress to Onboarding Coordinator - Schedule and lead bi-weekly training update meetings with Onboarding Team Leader for each trainee. - Promptly report any trainee issues including personnel, training progress, etc. to the Onboarding Team Leader and Claims Examiner Training Team Leader. - Intermittent travel - Contribute to the daily workflow with regular and punctual attendance. - While training new claims examiners, fulfill all claims examiner functions as listed below: - Ensures accurate and complete claims processing by verifying required documentation, collaborating with relevant parties to obtain necessary information, and confirming system adjudication aligns with plan provisions. - Prepares and distributes written correspondence to plan participants and providers regarding pre-determinations and responses to basic benefit inquiries. - Is a support and resource to the department when necessary Required Qualifications - High School Diploma or GED (Bachelor’s degree preferred) - Strong computer skills with proficiency in Microsoft Word, Outlook, and Teams Preferred Qualifications - Strongly preferred 1+ year of claims examining experience with Allegiance’s processes, systems, and resources, including LuminX - 1+ year of coaching, mentoring, or training experience - 1+ year of experience with medical terminology and basic health insurance concepts - Working knowledge of Excel and PowerPoint - Ability to read and interpret benefit plans, insurance documents, and regulatory requirements - Proven ability to work in a fast‑paced environment, manage multiple tasks, and solve problems effectively Core Skills & Competencies - Strong verbal and written communication skills - Skilled listener with excellent interpersonal and teamwork abilities - Customer‑focused mindset with attention to detail and accuracy - Ability to motivate, influence, and support others in achieving performance goals About Allegiance by Cigna Healthcare Since 1981, Allegiance by Cigna Healthcare has specialized in administering medical benefits, including claims processing, customer service, utilization management, and case management. With a high‑touch approach to member and client service, Allegiance supports some of the nation’s most innovative health benefit strategies. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 22 - 33 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Title: Patient Flow Facilitator Location: Hereford United Kingdom Job Description: Patient Flow Facilitator Band 3 Main area med Grade Band 3 Contract Permanent Hours Part time - 22.5 hours per week Job ref 229-MED-7599244-B Site Hereford County Hospital Town Hereford Salary £24,937 - £26,598 pa pro rata Salary period Yearly Main areamedGradeBand 3ContractPermanentHoursPart time - 22.5 hours per week Job ref229-MED-7599244-B Top Tips for Job Application Forms Once you have successfully found a position you wish to apply for, you need to make sure your application does you justice and provides you with the best possible chance of getting an interview. This means reading the job description and person specification and taking time over your application demonstrating your skills and experience. Click Here to access our 5 top tips to support your application. Job overview EXTERNAL to NHS staff across Herefordshire & Worcestershire only. The Patient Flow Facilitator works under the indirect supervision of the senior nurse on duty and follows tasks and duties assigned by the shift coordinator in the Emergency Department. The role involves delivering proactive and responsive physical and administrative services to ensure efficient use of capacity and timely patient flow. Responsibilities also include ensuring compliance with Infection Prevention & Cleaning obligations. Additionally, the position requires collaboration with the general practice team to meet patient needs, adherence to policies and procedures, and providing supervision to junior staff. Main duties of the job u00b7 To provide a 365 days administrative service for patients and relatives attending the Emergency Department, ensuring consistent operational coverage in line with service needs. u00b7 To evaluate EDu2019s capacity and escalate issues according to the ED Escalation Standing Operating Procedures, notifying the nurse in charge and all relevant parties. u00b7 To escalate and report any patients that have been in the department without a discharge or admission plan as per the escalation policy u00b7 Support the ED in achieving the four-hour target by conducting a thorough breach analysis for each patient during each shift. Accurately documenting the timeline of events and ensuring the reasons for breaches are factually correct. u00b7 Distribute the breach report to the appropriate colleagues at the end of each shift. u00b7 Generate and review breach reports from Symphony, ensuring data accuracy and correcting discrepancies. Auditing changes to times, record breach reasons, and report on 10 and 12 hour breaches in the ED. u00b7 To be a u201csuper useru201d on the ED IT Computer Systems (Symphony, APEX) providing problem solving report. u00b7 To act upon own initiative to ensure all patients recorded on Symphony are in the correct location within the ED to maintain safe practice. Working for our organisation Wye Valley NHS Trust is a member of an NHS Foundation Group with South WarwickshireUniversity NHS FT, George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust. Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye. We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends. More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire. We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential. Russell Hardy, Trust Chairman: u201cThe strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential.u201d Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time. Detailed job description and main responsibilities u00b7 For more information about the role and responsibilities please see the attached job description and person specification. Person specification Education & Qualifications Essential criteria - Educated to level 3 in Business Administration or equivalent/ relevant experience - 5 GCSEs to include Math's and English or equivalent Desirable criteria - IT qualification Skills, Knowledge &A bilities Essential criteria - Advanced keyboard skills - Ability to plan, organise and meet challenging deadlines - Ability to prepare complex documentation - Persuasive, influencing and negotiating skills providing help and guidance with internal and external departments/ organisations - Ability to work on own initiative, problem solve and prioritise tasks - Ability to regularly undertake tasks that require sustained concentration - Proficient use of Microsoft office packages, including excel - Excellent verbal and written communication - Ability to maintain strict confidentiality whilst providing a caring, empathetic and diplomatic approach - Willingness to learn and develop new skills Experience Essential criteria - Experience of working in a complex administrative function - Experience of dealing with colleagues to ensure information is provided on time and accurately ensure compliance with mandated deadlines - Experience of working in a team and able to work with minimal supervision when required - Professional approach with the ability to work well under pressure - Good customer service skills - Effective and sensitive handling of difficult information and situations - Ability to manage own time effectively and efficiently Desirable criteria - Experience of working in the NHS or similar organisation or environment Other factors Essential criteria - Able to meet moving and handling requirements of the job with any aids or adaptions that may be required Employer certification / accreditation badges Applicant requirements This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.