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SewerAI logo
SewerAI

PIONEER® by SewerAI is condition assessment & asset management in the Cloud, powered by AutoCode™ AI computer vision.

Account Manager

Account ManagerSalesOtherRemoteSeniorTeam 11-50Since 2019H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

98 days ago

Salary

$100K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Account Manager

SewerAI

• Serve as the primary point of contact for a portfolio of municipal, contractor, and engineering customers • Ensure clients achieve measurable value, renew successfully, and expand their use of our platform • Blend relationship-building, strategic account planning, and technical fluency to deliver outcomes that matter • Work cross-functionally with Sales, Product, and Support to drive customer success and account growth • Contribute to scalable playbooks and processes that support long-term growth • Own customer relationships across a book of business (SMB, mid-market, and enterprise) • Drive renewals by ensuring customers achieve outcomes tied to SewerAI’s platform • Identify expansion opportunities and partner with Sales to grow accounts • Build executive champions by aligning platform capabilities with customer goals • Conduct QBRs and business reviews to reinforce value and uncover new use cases • Manage escalations and serve as a trusted advisor to senior stakeholders • Forecast risk and growth within accounts; maintain CRM accuracy • Collaborate with Sales, Product, and Support to remove blockers and ensure seamless customer experience • Help build playbooks and processes to scale account management

Job Requirements

  • 3–6+ years in Account Management, Customer Success, or related roles (SaaS or infrastructure strongly preferred)
  • Proven ability to drive renewals and account expansion with measurable growth
  • Strong relationship-building skills with both users and executive sponsors
  • Strategic thinker able to assess account health and prioritize actions effectively
  • Comfortable in fast-paced startup environments; thrives in ambiguity
  • Excellent communication skills — written, verbal, and presentation

Benefits

  • Medical, Dental, Vision, Basic Life, 401(k), and more
  • Unlimited PTO
  • Tools and resources to support success
  • Competitive compensation with high-growth potential

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