• Je geeft workshops en trainingen aan gebruikers; • Je analyseert bedrijfsprocessen en klantbehoeften en vertaalt deze naar passende oplossingen; • Je begeleidt klanten in interactieve sessies en adviseert over de mogelijkheden van de applicaties; • Je configureert en richt de applicaties in en ondersteunt bij testen (o.a. UAT); • Je ondersteunt gebruikers en beheerders bij vragen na implementatie; • Je signaleert verbeterkansen en adviseert de klant proactief; • Je fungeert als schakel tussen business, IT en andere betrokken teams.

Role Description We are looking for a consultant to carry out Emerging Talent Player ID services for AWFC until the end of the 2026/2027 season. - Expand our club's coverage and understanding of UK & global markets for the required team/group(s) - Benchmark current emerging talent players within the AWFC squads - Create shortlists of the most suitable players within the structure for the Arsenal Women systems - Undertake analysis and due diligence within our club's existing framework on emerging talent players in the UK and Globally - Learn, understand and apply our club's game model principles and profiles to all analysis and due diligence on emerging talent prospective players - Populate our club's centralised platforms with player assessments, projections and market intelligence to build the business’ intellectual property, working within the existing framework - Work within the existing framework to generate video databases on key individuals, as required for the Women Player ID Lead - Work closely with the Technical Director, AWFC Player Pathways Manager, AWFC Academy Manager and Academy Talent ID Co-Ordinator to ensure the most effective planning and decisions are met - Strategically attend games to assess players live when required, as agreed from time to time - Be proactive in seeking out learning and development opportunities, as agreed with the Women Player ID Lead - Ensure there is aligned and systematic scouting pathway to identify, monitor and recommend players to improve the AWFC Academy - Manage the scouting pathway effectively to ensure consistency and quality across all scouts - Provide CPD opportunities for scouts on an ongoing basis - Build relationships with the wider team and other key stakeholders in the organisation - Learn, understand and act on all departmental and club values, during the consultancy period - Promote and represent the values of Arsenal Football Club at all times if interacting with external stakeholders - Maintain discretion and professionalism at all times Company Description - We are one of the most famous clubs in world football, with a rich heritage and history of success. - We are passionate about our local community and have a wide variety of opportunities and career paths for all. - We have a very defined purpose: to act for a winning team, culture and community. - We are committed to ensuring that our environments for children, young people and adults at risk remain safe and inclusive. - We are a Disability Confident Leader and actively welcome and encourage applications from people with disabilities and long-term health conditions.

Role Description The Revenue Cycle Policy Analyst (Staff Consultant II) will support the Defense Health Agency (DHA) Uniform Business Office (UBO) Support Contract, contributing to development of the enterprise policy, compliance, and standardization framework for back-end revenue cycle operations, spanning billing and follow-up, at more than 130 Military Treatment Facilities (MTFs). This role helps develop enterprise standard operating procedures (SOPs), internal controls, and policy updates, and drafts workflows, RACI (responsible, accountable, consulted, informed) matrices, and compliance documentation that standardize revenue cycle operations and strengthen compliance and audit readiness. The Staff II Policy Analyst works with DHA UBO leadership, MTF stakeholders, the UBO Process Action Team (PAT), and the program team to produce clear, compliant, and executable policy and procedure. This role is contingent upon the successful award of the contract. Any offer of employment is subject to contract award and funding availability. Responsibilities - Support enterprise SOP development: draft and maintain standard operating procedures, job aids, and workflows for back-end revenue cycle operations, spanning billing and follow-up. - Draft workflows and process maps, documenting current-state and future-state processes across the cost-recovery programs and federal billing functions. - Develop RACI matrices, defining roles, responsibilities, and accountability across enterprise, shared-service, and MTF levels. - Prepare compliance documentation, drafting compliance artifacts, checklists, and supporting materials for review. - Support internal control development, documenting control points and contributing to updates to the UBO compliance checklist. - Support policy updates, assisting in drafting and reconciling DHA UBO policy, guidance, and business rules that support standardized operations. - Conduct policy and compliance research, supporting current-state assessments, gap analysis, and recommendations for standardized updates. - Maintain policy documentation, keeping SOPs, workflows, RACI matrices, and compliance documents current, version-controlled, and accessible. - Support stakeholder review, coordinating policy review cycles with DHA UBO leadership, the PAT, and MTF stakeholders, and incorporating feedback. - Adhere to project plans, processes, and timelines, delivering high-quality policy work products on schedule in a dynamic, deadline-driven environment. Qualifications - 5–7 years of healthcare revenue cycle policy, compliance, or operations experience in a federal or commercial setting. - Strong knowledge of the healthcare revenue cycle (charge capture, billing, collections, denials, and compliance). - Experience drafting SOPs, workflows, RACI matrices, and compliance documentation for standardized operations. - Experience documenting processes and internal controls. - Knowledge of healthcare compliance and regulatory requirements, including federal mandates and payer rules. - Knowledge of federal and DoD policy development, including DoD Directives and Instructions (DoDDs/DoDIs), DHA-Procedural and Administrative Instructions (DHA-PIs/DHA-AIs), policy memoranda, and procedures manuals, and how enterprise procedures align to them. - Strong analytical and writing skills, with the ability to produce clear, compliant policy and procedure documentation. - Ability to manage competing priorities and produce high-quality work products under tight timeframes. - Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Visio. - Bachelor's degree required; Master's degree preferred. Eligibility - U.S. citizenship; eligibility for a Department of Defense (DoD) Public Trust. Desired Skills - Experience within the Military Health System (MHS) or DHA environment. - Knowledge of UBO operations and the three cost-recovery programs: Third Party Collection (TPC), Medical Service Accounts (MSA), and Medical Affirmative Claims (MAC). - Familiarity with MHS GENESIS / Oracle Cerner Patient Accounting (CPA) and federal financial statement audit readiness. - Familiarity with the Military Treatment Facility UBO Manual (DoD 6010.15-M) and DHA UBO policy and business rules. - Knowledge of federal and DoD policy development, including DoD Directives and Instructions (DoDDs/DoDIs), DHA-Procedural and Administrative Instructions (DHA-PIs/DHA-AIs), policy memoranda, and procedures manuals (PMs), and how enterprise procedures align to them. Benefits - Top-tier benefits package to invest in your physical, mental, and financial health and wellness. - Cultivation of a culture in which all can thrive personally and professionally. - Opportunities to learn new skills, seize new challenges, and advance your career.

Role Description The Revenue Cycle Policy Analyst (Senior Consultant) will support the Defense Health Agency (DHA) Uniform Business Office (UBO) Support Contract, developing the enterprise policy, compliance, and standardization framework for back-end revenue cycle operations, spanning billing and follow-up, at more than 130 Military Treatment Facilities (MTFs). This role develops enterprise standard operating procedures (SOPs), internal controls, and policy updates that standardize revenue cycle operations and strengthen compliance and audit readiness. The Senior Policy Analyst works with DHA UBO leadership, MTF stakeholders, the UBO Process Action Team (PAT), and the program team to translate enterprise priorities into clear, compliant, and executable policy and procedure. This role is contingent upon the successful award of the contract. Any offer of employment is subject to contract award and funding availability. Responsibilities - Develop enterprise SOPs: author and maintain standardized standard operating procedures, job aids, and workflows for back-end revenue cycle operations, spanning billing and follow-up. - Design internal controls: define and document internal control mechanisms, control points, and updates to the UBO compliance checklist to support audit readiness. - Lead policy development and updates: drafting, updating, and reconciling DHA UBO policy, guidance, and business rules that support standardized operations. - Translate enterprise standards into execution: defining policy, procedure, and control requirements across the enterprise and shared-service levels. - Ensure regulatory and compliance alignment: aligning policies with DoD and DHA mandates, federal financial statement audit requirements, and applicable payer rules. - Conduct policy and compliance analysis: assessing current-state policies and procedures, identifying gaps, and recommending standardized updates. - Define roles, responsibilities, and decision rights: documenting accountability across enterprise and shared-service levels to support consistent execution and governance. - Coordinate stakeholder review: facilitating policy review and approval cycles with DHA UBO leadership, the PAT, and MTF stakeholders. - Produce policy deliverables and briefings: developing compliance documentation, policy summaries, and briefings tailored to senior DHA military and civilian audiences. - Provide policy and compliance expertise: guiding junior analysts and ensuring quality and consistency across policy work products. Qualifications - 7+ years of healthcare revenue cycle policy, compliance, or operations experience in a federal or commercial setting. - Strong knowledge of the healthcare revenue cycle (charge capture, billing, collections, denials, and compliance) and how these functions interact across an enterprise. - Demonstrated experience developing SOPs, internal controls, and policy and procedure documentation for standardized operations. - Experience designing or assessing internal controls and supporting audit readiness. - Knowledge of healthcare compliance and regulatory requirements, including federal mandates and payer rules. - Knowledge of federal and DoD policy development, including DoD Directives and Instructions (DoDDs/DoDIs), DHA-Procedural and Administrative Instructions (DHA-PIs/DHA-AIs), policy memoranda, and procedures manuals, and how enterprise procedures align to them. - Strong analytical skills, including current-state assessment, gap analysis, and translating findings into clear, well-supported recommendations. - Strong written and verbal communication skills, with the ability to write clear, compliant policy and procedure for diverse audiences, including senior leadership. - Ability to lead policy workstreams and manage competing priorities in a dynamic, deadline-driven environment. - Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Visio. - Bachelor's degree required; Master's degree preferred. Eligibility - U.S. citizenship; eligibility for a Department of Defense (DoD) Public Trust. Desired Skills - Experience within the Military Health System (MHS) or DHA environment. - Knowledge of UBO operations and the three cost-recovery programs: Third Party Collection (TPC), Medical Service Accounts (MSA), and Medical Affirmative Claims (MAC). - Familiarity with MHS GENESIS / Oracle Cerner Patient Accounting (CPA) and federal financial statement audit readiness. - Familiarity with the Military Treatment Facility UBO Manual (DoD 6010.15-M) and DHA UBO policy and business rules. Benefits - Top-tier benefits package to invest in your physical, mental, and financial health and wellness. - Opportunities to learn new skills, seize new challenges, and advance your career.